Watches near Brookline, MA

“Have now had two old watches serviced by the team at Village Watch Co: A Seiko Pogue (6139) and a Rado NCC 101. Neither watch would be serviced by the Company anymore and most watchmakers won't touch them given how hard it is to source parts. Both are functioning beautifully.”

“I recently had the pleasure of shopping at Long’s Braintree, and I must commend John for making the entire experience seamless and enjoyable. From the moment I walked into the store, John’s warm and welcoming demeanor put me at ease.

John is incredibly knowledgeable about all the products Long’s offers. He took the time to understand what I was looking for and guided me through the options with expertise and patience. His deep understanding of the product lines was evident, and he provided insightful recommendations that helped me make an informed decision.

One of the standout moments of my visit was when John showed me a small pair of scissors he keeps inside his wallet. This tiny detail speaks volumes about his attention to detail and readiness to assist with any need, no matter how small. It’s a unique touch that showcases his commitment to providing exceptional customer service.

What truly sets John apart is his honesty and genuine nature. In a world where genuine interactions can be rare, John’s sincerity was refreshing. He was upfront about the features and benefits of each product, ensuring that I felt confident and satisfied with my choices. His honesty and integrity are qualities that are increasingly hard to find, and they make him an invaluable asset to Long’s Braintree.

John’s personable and professional approach made my shopping experience not just a transaction, but a pleasant and memorable visit. His dedication to his work and his customers is evident in every interaction.

If you’re looking for a knowledgeable, honest, and genuinely kind person to assist you with your jewelry needs, I highly recommend visiting John at Long’s Braintree. He truly goes above and beyond to ensure a top-notch experience.

Thank you, John, for your exceptional service and for making my visit to Long’s Braintree so special.”

“Could not recommend EB Horn Jewelers enough ! I was in urgent need of a ring resize and they were incredibly helpful and kind. High quality and efficient service in a lovely and supportive atmosphere - a huge thank you to everyone there!”

“Had an amazing experience while shopping for a couple of pandora charms. The staff was informative, helpful and personable. Would highly recommend going to this location for anyone shopping for not only pandoras but any jewelry needs.”

“Came here because I liked the pink face seikos. Nina and Garett were both super informative and friendly telling me all about the different materials and history behind the company and ultimately helped me buy my first watch. Thank you both!”

“Outstanding Service from Alex Magne and PeterI want to express my sincere appreciation for the exceptional service provided by Alex Magne at Watches of Switzerland. From the moment I stepped into the store, Alex exhibited unparalleled customer service and professionalism. He patiently guided me through various watch options, sizes, and took the time to educate me about the PRX by Tissot. What impressed me the most was his willingness to let me explore at my own pace, ensuring I made the right choice. Additionally, Alex introduced me to Peter, the sales rep who assisted with the purchase of my gold PRX automatic, which I absolutely love. Thank you, Alex, for your dedication and expertise in making my watch-buying experience truly enjoyable!”

“Incredibly caring and honest people. I had wanted to upgrade my diamond ring for my 10 year anniversary. I even said what if I bought a lab diamond instead and Michael said do not do that! Do not get rid of your natural diamond even though I make more margin on lab diamonds because they are so cheap for me to buy in comparison to naturals. Michael told me to keep the diamond because it was blessed at my wedding and sentimental to my husband, and instead he would create the setting of the diamond I wanted which was oval instead of round. Michael was incredible and the ring is stunning!!! He worked so hard in making sure I’d love the ring. This family is incredible.”

“This was my first time at their new location since they moved from the mall. The store is so big and lush. And again, Mike was such an amazing and friendly sales associate. He remembered something I told him months and months ago. He made my experience so enjoyable and I just really like talking to him. He makes me feel comfortable and does not pressure me into a decision.”

“I recently completed my first transaction with EWC, A fantastic Rolex 116600. I saw the watch on line, and made one phone and Tony, who was a real pleasure to deal with. Thank you”

“I brought in an antique ring in to get it resized. The ring's intricately designed, so I was initially hesitant to do any work on it because I didn't want it to change the look.I was blown away by the quality, care and craftsmanship that went into this job. I felt so comfortable knowing that the ring was in good hands. The resizing was seemless and now I can wear it all the time.I am so happy to have found GVS! I plan on bringing more pieces in soon!Thank you again!!”

“It seemed unlikely to me that this place could be as good as all the reviews say, but it really is. I brought in a clock and a watch that weren't running. Chris was incredibly knowledgeable and honest about what he could do to try to fix the clock, what parts he would need, and how much it was likely to cost. He was also very forthright in saying that if it were his clock, he probably wouldn't bother. He took some links out of my watch for a very reasonable price, and he let me know that it didn't need a new battery; it just needs to be worn in order to self-wind. (I did--and do--feel like a bit of an idiot, but that's obviously on me, not him.) I saw Chris and Christine helping other customers in an equally honest and helpful manner. Three thumbs up for Watertown Watch & Clock Repair!”

“I gave my fiancé some ideas about the ring design and stone that I wanted, and then he worked with Tim to create the final product so that it would be a surprise to me. The ring is absolutely gorgeous-- I still find myself looking at it all the time and it has been weeks since the proposal! The ring is more lovely than I even imagined, which I am thrilled to say since I plan to wear it forever! Thank you Pageo and Tim for making my vision an even more beautiful reality!”

“Joseph Gann Jewelers is the best. We have worked with Matt Gann since 2010 on 4 rings: An heirloom blue sapphire and a ruby that were each set into pre-existing settings and (a decade later) a tourmaline and white sapphire that were set into custom mounts. Each of these rings is beautiful and the finished product suits each stone perfectly. I cannot say enough wonderful things about working with Matt Gann: He is the epitome of trust and courtesy; we have never felt rushed through the selection process; and when we brought in less conventional gemstones for setting (a huge tourmaline and a white/blue-gray sapphire) there was a great feeling of collaboration and mutual respect. Without needing to say much, Matt understood our vision as well as each gemstone's unique properties. In other words, he allowed/allows everyone to shine! I receive tons of compliments on my tourmaline ring (from 2021) The setting had to be designed and made from scratch to accommodate the stone. The result is stunning. The design is Joseph Gann, and it's perfect! Don’t be afraid to go custom! It’s worth it! When we picked up our most recent collaboration earlier this month (a white sapphire ring in an art-deco style) I was overwhelmed with joy…it was gorgeous and much more opulent than I expected for a simple setting (hard to capture in photos). I wear all four rings from Joseph Gann on regular ‘rotation’ and with each one so different from the other, it’s hard to believe that they come from the same jeweler. However, there is one thing common to them all: Outstanding Quality. We are so pleased to have Joseph Gann as our jeweler and look forward to working with Matt Gann again in the near future.”

“I always go here for my jewelry needs, awhile back they put on a new clamp. I broke it recently and they only needed to make a small adjustment in it. Will definitely be back!”

“I had such an amazing experience working with Donna and Susan. They took their time teaching more about the pieces and creating something custom I would like.

They also helped me pick out a wonderful piece for my niece in her mid-20s. Wonderful customer service. Treated with respect and kindness. I’ll quite certainly be back.”

“extremely good experience, they go the extra mile to make sure every customer feels welcome, informed about the brand, and leaves satisfied. Mathew Moser, the store manager gave me a great experience and I will be back soon. 10/10 recommend”

“I have been here twice and not only is the service impeccable but the prices are also reasonable! Each time I’ve gone in, the owner is so kind and works so quickly! If you ever need jewelry fixed, this is the place to go!”

“Adjusted (shortened) my Laco fleiger stainless watch band for $15 while I waited. Friendly, quick and good at his job. Have had quartz watch batteries replaced here in a similar quick and reasonably priced way. Highly recommended!!”

“I met with Alan to sell some old unwanted jewelry. He was very professional and knowledgeable. I was pleasantly surprised that he gave me a very good price for my unwanted pieces. There was absolutely no nickel and diming which was great.”

“I bought my first Rolex ever, from Anthony at the Luxury Watch Connection and I could not be happier with my purchase. I highly recommend the place. Anthony is a great guy who not only sells great watches but is also very generous with his knowledge about them. Thank you Anthony, great job.”

“One of the best stores, amazing customer service, have an amazing inventory. First ones to have fenix 8 in orange spark when everyone else was out of stock. Also amazing staff that is very knowledgeable”

“What an awesome experience. Aliane was very professional, knowledgeable about the brand we had an awesome conversation. If you love horology and would like to know more about the brand don’t hesitate to go in there.”

“I had a nice conversation on watch collecting, grail interest, the history and business of AP at the Boston boutique. Got to know a lot about stories behind specific models.The vibe was very welcoming and I’m looking forward to have business with you guys in future.”

“10/10 recommend, Jared is amazing! We got our engagement ring here and it's absolutely perfect in every way. Their products are so unique and beautiful, service is always phenomenal. Can't wait to go back and get our wedding bands here!”

“I worked with Susan, who is definitely the most knowledgeable person I talked with on my watch search. Visited Shreve, Crump & Lo twice and purchased on my second visit.First visit, I shared a little about what I liked and had seen elsewhere. Susan brought out a variety of watches in multiple price ranges. This visit was so important as it helped me decide how much I was willing to spend. Susan also got to learn what I was looking for.In between my two visits, Susan texted me a video of a watch she thought I'd love. I scheduled an appointment to come back and in fact she had it spot on. This watch is/was perfect and I purchased it on my second visit! Still though, on my second visit, Susan was very patient as I tried on multiple watches.This was such a positive experience that I will be a lifelong customer.”

“DeScenza is a fine example of customer service with the family feel experience. With a great variety of ready to wear pieces and gift wear for any occasion! No other place I would trust!”

“Lux Bond & Green has been a part of my family's life since I was a boy growing up outside of Hartford, CT. It was our destination when we wanted a loved one to know just how special they were to us -- - engagement rings, wedding bands, wedding day pearls, diamond earrings for that special anniversary -- I always turned to Lux Bond for their help in finding the right gift. And nothing announced a present more elegantly, than a beautifully bow-wrapped box from Lux Bond & Green.We have always had quality experiences when working with the Lux Bond staff, but our past several experiences with Karen Blum have set a new standard in customer relationships, not just at Lux Bond, but for all fine retailers. Her enthusiastic and tireless support is unmatchable, and she offers her experienced advice in such a warm and graceful manner that one believe's they are working with a dear friend. I thank the owners of Lux Bond for employing a concierge jeweler that truly understands the meaning of "concierge service" and provides it at the highest level. She not only represents Lux Bond brilliantly, but her partnership with her customers is remarkable. Thank you, Karen for another extraordinary experience -- my wife is in love with her ring -- months in creation, you delivered perfection. Thank you again, and cheers to you for all your help.”

“I went in to fix my gold chain after the clasp broke and Theodore fixed my chain in 5 minutes and it didn’t cost a thing! Nicest guy there is. Thank you Theodore!”

“I would definitely rate my experience at Cambridge Jewelry a five. Jim was extremely helpful and answered all our questions, without hesitation. My fiance and I are extremely pleased with our purchase. We will be back for sure. I tell everyone I know, who is looking for jewelry, to go see Jim.”

“As anyone who has walked into a Rolex authorized dealer in the past 3-4 years will tell you - it's a massively soul sucking experience 90% of the time. Most AD's will treat you like a second class citizen for even daring to ask if you are allowed to purchase anything. They make you purchase things you don't want, drive up your spend history, and then dangle the carrot for months or years (usually with no intention of ever actually giving you that Daytona or Submariner). THIS is why I was so impressed and thankful to have met Cameron and the team at Tourneau Copley Place. In the 15+ ADs that I've visited over the past few years, Tourneau Copley Plaza has hands down been the friendliest, kindest, most patient, and the most HONEST of them all. When I initially called to inquire about purchasing 2 different harder to find Tudors, he was extremely patient with me and answered all of my questions. The next day I went in and had an even better conversation with him (and eventually made the Tudor purchase). Since then, I feel like I have made a great friend. Lots of great dialogue, conversation, and insights into all things watches. It never feels like a business, but rather a great discussion with people who also have a passion for watches. Also - they have a ton of other awesome brands besides Rolex. Tudor, Cartier, Panerai, JLC, Nomos, GP, IWC - all under one roof. If you get a chance, stop in and say hi. You won't regret it!”