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August 2024 by James Neubauer
This teslarents company exceeded my expectations! The car was in perfect condition, and the staff was very helpful. The rental process was seamless. Highly recommend!
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August 2024 by Henry Alvarado
Excellent service and immaculate car. The rental process was smooth and quick. Friendly staff made the experience even better. Highly recommend for reliable teslarents.
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August 2024 by Komal Katakar
Great experience! The car was clean and ready on time . Professional and friendly staff made the rental easy. Will definitely rent again.
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May 2024 by Benjamin Richardson
Very satisfied. Transparent pricing and flexible rental options !
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May 2024 by William Ray
Strongly recommend TeslaRents for anyone looking to experience a Tesla. Model S was a dream to drive.
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May 2024 by Raju Gadakari
Great experiences, Smooth booking, great car, thanks. Tesla Rents, for the perfect road trip with the Model 3 !
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May 2024 by Charles Silva
I used them a couple of months ago. Rented a Model Y for about a week with no issues. I believe it was a 2023 with FSD.
You don't get access to the Tesla mobile app, but they have a mobile app that allows you to control some of the major functions of the car (ie lock/unlock, air conditioning, etc.).
I had a friend use them as well after I did and they also had a solid experience
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January 2024 by Volker N.
The car itself was fine, but customer service was an absolute nightmare.Zero stars.Never again!My credit card was charged a second time for the same booking months after the initial payment without my authorization!Requesting a refund was immensely time-consuming and required many emails and phone calls. Not only did the customer service representatives seem to have no clue about the issue, but it took a few weeks to get a refund.In addition, I had paid extra for custom delivery to a residential address and drop-off at JFK airport. Unlike Uber, TeslaRents was unable to find the delivery address, and I had to meet the driver several blocks away.For drop-off, I was informed 2 hours prior to the scheduled drop-off time via text that I would receive details about the return procedure shortly. Unfortunately, I never received this information!This was on a Saturday evening. After hours of trying to reach someone at the emergency number TeslaRents had provided, I was instructed to leave the vehicle in the airport parking lot.All this took so long that I barely made it to the gate on time and had in the meantime been put on the waiting list for my intercontinental flight while my family was scheduled to leave on time - an absolute nightmare!At home, I discovered that the $500 security deposit for the vehicle was not an authorization hold on my credit card but an actual charge!Several emails and weeks later, I was informed that this was a "hold as per the rental agreement" that had already been released and that it would "disappear on my bank statement"...I even had a picture of my account statement emailed to TeslaRents customer service but received no further communication from them.I ended up reporting this $500 charge to my credit card company and had to spend more time and effort to prove this case to them and get a refund 11 weeks after this charge was madeThe time and money required to reverse the unauthorized charges was enormous.Customer service never reached out to me to offer any courtesy compensation for all this trouble, time, and effort!!If you value your time, stay away!
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November 2023 by Gillroy B.
THIS IS A SCAMMING COMPANY. I don't know where all these glowing reviews come from, highly likely a scam. They confirmed my booking, made me pay for it, and then also charged me for a $500 deposit, only for them to tell me AT THE DAY OF picking up the car (and literally just 1 minute of the start of my reservation) that apparently the car is unavailable and was assigned to someone else all this time. Not to mention, their "verification process" involves sending a selfie with your credit card. Very sketchy. I will report them to Amex, and I will for sure sue.
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October 2023 by Samuel Dunham
What a great experience. Communication was great and the Tesla was even better. If I don’t buy one myself I will definitely be renting again. Thanks!
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October 2023 by Joanne Conover
Seamless experience - I had my tesla delivered to one location and then it was picked up at another. Great communication throughout. Simple and convenient.
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October 2023 by Louie Stephens
Great service. Easy convenient and professional. Highly recommend!
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October 2023 by Alex Mincu
Great cars, great service ! Highly recommended!
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October 2023 by Rohn Starling
You definitely want to do this over Turo!! Everything was smooth everyone was communicative and kind, if I wasn’t buying a Tesla after this drive I’d do it again
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October 2023 by Frank Manus
Works good... Take notes on tips they give you
