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June 2024 by Vivian Brooks
Since covid, this store doesn't have a lot of items
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May 2024 by J R
Big store with a varity
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May 2024 by Phil Plane
They have stuff that they sell. That's the only positive. Dingy, depressing, staff that don't want to help. Limited selection. I'll go if I'm really stuck, otherwise hard pass.
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May 2024 by Chris towing
Stay far away from the deli at night unless it's the woman working or supervisor. This location is old and outdated Thank God they're building a new facility that is state of the art and modern. The night manager at the front of the store is funny and friendly always says hello and was very attentive to a complaint I had. It was refreshing to know that he took action on my complaint.this location could use more employees like him and the girl with the long brown hair who works the self checkout section.
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May 2024 by Allen Buck
Past experience: personnel in customer servicer who can't handle ordering a replacement courtesy card, items ordinarily carried that take WEEKS to be reordered. (I've taken buses and/or walked to the Stop & Shop in Allston when I really need an item that this chain carries.) Actually, bagging my own groceries is no problem; I prefer to do it given my own professional experience as a grocery store bagger.
Today the cashier said my 2 bags of groceries came to $38.49 and I handed her $40.55. Then she claimed I owed a balance of $17.94 which I knew couldn't be right, but she claimed I'd see why after I got my receipt. So I gave her an additional $20. The she figures out that she has made some kind of mistake but can't articulate what it is. A manager gets involved and I overhear that she entered into the register that I only gave her $20.55 rather than $40.55. (I also have personal grocery store cashier experience, so I know they had a choice of two simple fixes; simply add $20.00 received from customer or void the whole transaction, have me empty my bags, and scan the items again making sure to correctly record the amount of cash I gave her.) I was prepared for the second fix, but this cashier and manager acted like this was a rocket science problem hard to figure out. My frozen items are thawing and the line of customers behind me are forced to other checkout lines. I finally just demanded my $40.55 back, left their merchandise at checkout, and started my shopping all over again at Trader Joe's. TJ's might be a zoo of crowds, but there are reasons for that; their cashiers and managers are all very competent and their prices are better than S&S. Going forward, If I need anything TJ's doesn't carry, the S&S in Allston or the nearest Star Markets in Boston are also more competent. (There is one older cashier lady with white/grey hair at this otherwise sad store who is both very competent and very friendly; maybe she should be running the place. Or perhaps Town of Brookline should have gone ahead and displaced this 155 Harvard Street store with a school as they had planned a few years back.
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May 2024 by J G
Such a poorly run grocery store. Not well stocked and they will not help you with anything whatsoever.
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April 2024 by Michael Karpelson
I know it’s fashionable to not have any checkout staff these days, but this store goes above and beyond because most self-checkout lanes are also not available. You will literally save time by driving somewhere else in the vicinity, even if you’re already there.
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April 2024 by David Meehan
I just want to say I made a mistake I'm dealing with a lot of issues with family and I gave up my job at stop & shop and I wish I didn't do that because I liked everybody there and I actually want to go back and stay back
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March 2024 by susan bonoff
Bargains, especially Now that I
Use the app.
I just forget how much I can carry
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February 2024 by Dingya Wang
often buy things here
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February 2024 by Akiva cosmetics Dead Sea Spa
Very good supermarket for quick shopping, fruit is always fresh, it also has many Kosher products including meat and chicken, very good price, in general it has an intermediate price.Akiva cosmetics approves
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January 2024 by Steve Sullivan
long lines, most of the time. Very friendly employees. Lines get longer, it shouldn't be this time consuming to check out.
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January 2024 by David Wean
I don't love this place, but last time I needed something specific from Stop and Shop, they were the closest that had what I needed. There is bike parking, though I don't love the type of rack they use.
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December 2023 by Bhavik D
The customer representative was not willing to help with her best. I asked her for a specific product which shows on the website for SnS and she refused to even have heard of the same. Eventually I was guided to one spot where she said i should look for, if I find it's my luck. But it wasn't so.
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November 2023 by David Slavet
I'd pass on this store. I'm generally down on stop&shop in general, because I think that over the past 10-15 years their quality has really slipped, and this location in particular sucks. I actually live relatively close to this location, but I wouldn't shop here if you paid me to. If you need groceries I'd go to star market in chestnut hill. Much better quality and better overall experience.
