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January 2024 by Andy Bailer
Love marathon sports and the services they provide towards runners; Great place to buy shoes and be part of a community of runners.
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December 2023 by Natalie Shafer
I never write reviews but I felt I had to because I had such a wonderful experience here thanks to your employee, Blair! Blair was extremely helpful, patient, and knowledgeable. I have a lot of foot “issues” (pain, high arches, etc) and Blair was able to find me a pair of truly comfortable shoes that meet all of my needs. Give Blair a raise or a promotion because they are an invaluable member of your staff!
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December 2023 by mar cel
my partner and i came in looking for new running shoes without necessarily knowing what we needed. blair was so amazing in their analysis of our feet shapes and gaits and gave lots of thorough recommendations and explanations of each shoe we tried on. blair 4 president !!
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October 2023 by Inna Gerzon
This is the only place I buy my running shoes! The staff is amazing, they know all about sneakers and will make sure you get the right ones.
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September 2023 by I I
Marathon sports not what it used to be. Came in to the Washington Street location for a pair of shoes and the person helping me couldn’t be bothered. She never asked about what I was looking for, never checked to make sure things were fitting correctly, and literally just dropped boxes of shoes in front of me and walked away right after to look at her phone. It sucks because I spent a lot of money (nearly $200) and was totally polite and patient but wasn’t really treated like a customer.Marathon Sports used to be my go to but after this experience, I won’t be coming back to this store.
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July 2023 by Michael Bossi
John took great care of us. We were out of towers who had walked 3+ miles to get there. He worked to find a shoe he wasn’t even sure he had. Then, sponsored our Uber ride back to the North End, to his favorite restaurant. It was fabulous…so good, we went a second night!! Good people here!!
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July 2023 by Evan R
Just got a pair of running shoes here. Great service, the staff are knowledgeable and friendly. They let me do some quick paces to see which shoes felt the best, watched how my feet land, and gave great recommendations.
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June 2023 by Eliza R.
I stopped by to purchase a new pair of shoes. There were 3 customers ahead of me being helped by staff. I briefly browsed, located the shoes I wanted to try on and waited my turn. And waited. And waited. After 15 minutes of not being acknowledged, not even a hello, a nod, nothing from any employee -- I left. The employees acted as if I wasn't even there, and it's a small location, so not as if I wasn't seen. I understand others were being waited on, however, an acknowledgement or a "we'll be with you shortly", I would have stayed. Truly disappointed, as I've always had pleasurable experiences at their Wellesley and Shrewsbury locations. I won't be back.
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June 2023 by Nino M.
Super knowledgeable and helpful staff. Blair helped me pick out a pair of shoes and I really enjoyed my experience in the store. Only thing is they are cash only at the moment, so make sure to bring enough cash to cover your purchase
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June 2023 by Megan L'Esperance
I would highly recommend this place to purchase running shoes. They were very kind, knowledgeable, and patient with the process of purchasing the correct pair of shoes for you. Amazing experience!
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May 2023 by Gideon Coltof
Great runners shoe store, probably one of the best in New England. Localy owned and the reps are all very knowledgeable. While not a discount store, the prices are certainly competitive and I always come here to buy my running shoes. Buy local!
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May 2023 by Eric Li
Owner and workers are very helpful with picking out your shoe. They use a machine to measure where the pressures are on your feet and let you try on different shoes that would support your activity and comfort and go for a quick run outside in them. They don’t rush you at all and want to make sure you get shoe you enjoy at the very end.
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April 2023 by Boston Irish2009
Ok I love shopping BRICK & MORTER & this store is the reason .......Nora welcomed us with a big smile and REMEMBERED us for 6 months ago! The whole staff is super friendly and any are great but Nora knows her product. My niece tried on different sneakers to prove she still loves HOKA's and Nora totally made all the choices and suggestions..... my husband did the same and we left with two pairs. CHEAPER then on line and amazing customer service.
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March 2023 by Jamie Van
I had a very positive experience here, I was immediately greeted by Patrick and was asked if I needed any assistance. I mentioned I was hoping to find the right shoes for work. Right away, he analyzed how I walked and we used the Aetrex scan to determine the best shoes for me. Very knowledgeable and brought out different options and we found the perfect shoe for me. Overall experience was amazing, I never felt uncomfortable or not welcomed (since I mentioned it was for work and not running). Definitely recommend going if you’re trying to find the right shoe!
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February 2023 by Alan C.
I don't know what is wrong with this place. I returned (fully authorized) and replaced with the same sneakers of different size and never got a refund on the first pair. I just happened to look at my credit card statement and saw the double charge/no refund. I contacted them and they gave me some gobbledygook reason ("The sneakers you wanted are out of stock in that size" - huh?) and asked if I wanted another pair. Of course not - and they promised a refund. Still waiting. I had to open a dispute with my credit card. Both sneakers were new and shipping was on time. I don't get it.
