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“This is one of the best UPS stores. Tom is very welcoming and hepful. He answers any questions we may have and gives Best service. Would highly recommend going here for any postal services.”
8:30AM - 6:30PM
1337 Massachusetts Ave, Arlington
Mailbox Centers
“I had the best experience at this store, all thanks to Laurie. I was nervous about packaging, insuring, and shipping two large, expensive paintings across the country for work. Laurie helped me every step of the way, keeping me updated with her progress and promising to "package the works with love." She truly did! The pieces arrived on time, in perfect condition, and expertly packed. Laurie even called me after the delivery to ensure there were no issues — I've never had this level of customer support at a UPS Store. Thank you!”
“Sejal is a keeper! She saved me with her great patience andextensive technical knowledge!!! She sets a great example fortrainees to follow!!! Tom Flanagan”
“I ship alot of packages & this ups is a all around 5 star shop. I'm not sure why the bad reviews I think it's because people don't want to pay for shipping ( you can't see it like a item). The staff is excellent & I've used the notary service they offer again 5 stars . Plus they are extremely pleasant.”
8:30AM - 6:30PM
423 Brookline Ave, Boston
Mailbox Centers
“This is by far the most friendly UPS store i’ve been to in the Boston area. The staff is very friendly and personable and i had a very good conversation with them. The store has taken a turn for the best under the new leadership. 10/10 would ship with this store again.”
“I like this place, including the hours they have. I ship and pick up boxes all the time for the past 6 years and never had a problem. If you are going to send something make sure you check your address and make sure its correct. If you give the company the wrong info, don't be shocked that the package was sent somewhere else. Make sure you read up on their policy when picking up a package. Go ahead and ask questions so you are all clear when picking up. Customers should be accountable when they make a mistake. it's common sense.”
“We come here all the time to ship our products, many requiring expedited shipping that requires care. I highly recommend coming to Sunrise Postal Services! They have printing services, shipping services, copying, and so much more. They’re incredible kind, friendly, and knowledgeable. They get the job done.We’ve used Sunrise Postal Services for years and have always had a great experience.Thank you for your excellent customer service and care for my products!”
“The staff does a very good job expediting things and righting people's wrongs... wrong label, supposed to be boxed. They get it. Regardless, things have to move along, or there is a line out the door. I swear they designed the store this way to stress staff out! Lol. But they are quick and nice, and they do a very good job to engage, but also get folks moving along. Good job team!”
8:30AM - 6:30PM
405 Waltham St, Lexington
Mailbox Centers
“Nicholas was incredibly patient and helpful when a delivery didn’t happen asPlanned. His professionalism made a difficult situation manageable and everything worked out in the end.”
“The employees are very helpful with the services. I did print, scan and email. The guy who took me as a customer made sure the scan goes right and very clear because I had sign documents and confirmed email with me before send it.”
8:30AM - 6:30PM
955 Massachusetts Ave, Cambridge
Mailbox Centers
“The team was very helpful! I arrived just before close and they helped me seal up my package and print the label quickly. The service was efficient and friendly! Special shoutout to Shaundell and Gio.”
8:30AM - 6:30PM
675 VFW Pkwy, Chestnut Hill
Mailbox Centers
“Great location they had 3 guys working and I did my Amazon-drop off and also shipped out some clothes in less than 5 minutes. Granted I went at 11am on a Thursday. I'm sure this location gets pretty busy being off of VFW Parkway but staff is 10/10.”
“I’ve always dreaded going to UPS stores because they were never good experiences. This is my second visit to this store and both times it has been great. The staff is friendly, patient and helpful.”
8:30AM - 1:15PM 2:45 - 4PM
136 Commonwealth Ave, Chestnut Hill
Mailbox Centers
“I love this hidden gem of a post office location. The woman there is incredibly helpful and friendly, and I've seen her work with patrons to help get the correct forms and paperwork while still keeping the line moving.”
“We had 2 suitcases to ship home. Justin measured and packed the bags in boxes so fast. He did a terrific job packing and explaining our shipping and insurance options. Very professional and personable. Would highly recommend going to Justin for shipping services.”
8AM - 6:30PM
288 Grove St, Braintree
Mailbox Centers
“This store is the only one that I go to when I have business to be done. I’ll drive into Braintree from my home in Weymouth just to do my business here! Everyone is so helpful and polite. Best service ever!!!”
“I just left the UPS store here and I cannot say enough good things about James! He made what I assumed to be a difficult process easy, he was efficient, kind, and knowledgeable! Please give James my thanks!”
8AM - 6:30PM
2 Neptune Rd, East Boston
Mailbox Centers
“The sent me back my iPad I had lost at Logan Airport back in September. Never dreamed I get it back. Thankfully UPS was able to deliver it today 01/25/2024.They were so helpful to me explaining who to get it to me. The second person, a girl was very patient and polite.”
“I visited your store on Sunday afternoon, and I wanted to express my gratitude for the excellent service I received. The staff member on duty was incredibly polite and patient. She efficiently collected the delivery information and even helped me correct some inaccurate details.As a first-time customer, particularly as a foreigner navigating the process of delivering important documents, I am extremely pleased with my choice of this UPS store. The service provided has been tremendously helpful. Thank you for making this experience so positive.”
“On 1st March 2024, I visited the UPS store around the closing time @ 7 pm. Despite the late hour, the staff member graciously assisted me in dropping off my package. He patiently helped me with tagging the label, printing etc. which took about 15 minutes, all the while maintaining a humble and helpful demeanor. I was impressed by his professionalism and willingness to go the extra mile to ensure my needs were met. Overall, it was a great experience, and I appreciate the exceptional service provided by the staff member. THANK YOU.”
“Fantastic job! The workers are really kind, especially Winnie, she provided great service and helped me print out some papers. Also she is really kind and nice. I would recommend this UPS!!”
“I just visited this UPS location for a quick-turn printing need and Sean could not have been more helpful! A life saver - the most professional, easy, and efficient UPS experience I’ve ever had.”
“Love this location and go all the time! Manager is incredibly nice and can be very funny. The store is open 7 days a week with later hours than any other shipping option in the neighborhood. They're always there when you need them and are super efficient. I've shown up mins before closing multiple times without worry. I never had to wait more than a min or two for help either in any circumstance, which is incredible convenience compared to the post office up the street.I'm only looking the store up on Google to check the Sunday hours before I head over again to drop something off. Yes, that's right, they even have Sunday hours! I thought this would be a an easy 4+ star location and am shocked to see what others in the community have written. These people who are leaving negative reviews could use more experience shipping things to understand how well operated this location really is. Shipping supplies have not been free at UPS or USPS in years, if ever, and would be exploited if not charged for. It's no UPS's job to pack your Amazon returns for you with free supplies.Thanks for all the service over the years! It's always a pleasure to drop things off here”
8:30AM - 6:30PM
1268 Broadway, Saugus
Mailbox Centers
“Good little store. Very clean and organized. Staff is always friendly and helpful. They do printing and a shipping. They are fairly quick too. Parking is hit or miss here, and is right off route one. It’s location stinks, wish is was in a better spot.”
“I came to have something laminated on Saturday a week before Christmas, and while i was waiting for the machine to warm-up, i watched the staff dealing with an onslaught of folks mailing packages. I was really impressed with the cheerfulness and efficiency i saw.When my job was completed and i asked the price, the manager said, "You're Good." I was stunned as i had heard him say this to other customers also, but i didn't understand he meant it was a gift. These were small amounts, but i left feeling a glow in my heart and wonderful appreciation for his kindness.Bless you, UPS Store staff.”
“I’ve had nothing but positive experience in this store. Being new to the area, I had to return Verizon equipment, print out some pages, ship personal packages, return Amazon items prepacked and unboxed of all sizes. My questions were always answered, and my packages were always taken care of. Computer time is indeed expensive, but in line with any other UPS I’ve been to, so nothing against this location.”
“I always have a great experience! One clerk was so kind, I wish I got her name. She could see me struggling to find a reasonable box size for what I was mailing, and she gave me some helpful suggestions and even went out back to find some bubble mailers in the pattern I liked. Everyone who works here is very kind, and I always find that the post office is the lowest price and fastest mailing option!The negative reviews I see give me a laugh — expecting services that are not offered (for free,) blaming system outages on the employees, etc. You can always buy tape and boxes and pack your packages on site! I usually do it with the bubble mailers. This is a great post office and I love the one down the street in Wollaston as well :)”
8:30AM - 6:30PM
831 Beacon St, Newton Centre
Mailbox Centers
“I returned a huge metal bed frame package to Amazon. The employee was really helpful. He let me use a dolly to carry the package, and used his packing tape to secure it further.”
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“Great customer service! The team members are always in a positive mood and willing to help you. It really helps create a welcoming vibe. The team always works very fast, which is great given the high traffic location. I choose to come to this store specifically for the speed of service and team member support, even when there is another UPS closer to where I live. Great job!”