8:30AM - 4PM
473 Harvard St, Brookline“I would like to express my gratitude to the customer service representatives at a HarborOne bank and especially Assistant Vice President Alejandra Vasquesz, who delivered her promise by researching & requesting information about my investment.”
8:30AM - 4PM
1220 Boylston St, Chestnut Hill“I've done all my business banking here for years. Everyone here especially Joel have been really good with their service and keeping you informed on promotions, general banking advice, and just all around good service. I highly suggest this branch.”
“That is very unfair that the latest reviews are 4,5 years old. Since then, at least 2 crews fully rotated. Previous "all-girls" crew was very nice and helpful. They even drove to my home to assist me with opening my business account. Now there is "all-boys" crew, also very helpful.”
9AM - 5PM
1364 Beacon St, Brookline“Visited to open a business account, Leticia who is a branch manager here helped us. She is very friendly, professional and efficient. So glad to open an account from her!”
“Customer service by both Elis and the teller were excellent. Elis came right up to me, without even asking me if I had an account with them and treated me like I was their own. I needed a lot of quarters and he got them for me right away. Also, I had a lot of loose change that I wanted to count and trade in for more quarters and he gave me an office and a coin counter to count them. I feel like many banks would not give you the time of day for small requests such as this.”
8:30AM - 5PM
1641 Beacon St, Brookline“The employees of this branch of TD Bank in Washington Square, Brookline, have always been extremely helpful, patient and friendly over a good many years. I won't mention individual names because the staff have changed over the years and I have dealt with so many helpful people, from tellers to bank managers.Besides my own personal checking account, I, as Executor of an Estate and Trustee of a Trust, have opened bank accounts for those entities at this branch. I have also used their free notary services a number of times. They have helped me navigate necessary overseas transfer of funds, among other things. They have always providedwhen asked, good advice.Also, it makes me feel good to be recognized and called by my name whenever I enter.”
“I transferred my brokerage accounts to Schwab from UBS over 10 years ago and have no regrets. Schwab has many robust tools available for self directed investors to make informed investment decisions based on time horizon and risk tolerance. If I do have an occasional question, I find my rep. to be very helpful. If he's unavailable, I call the 800 number and they're equally as helpful. For those who need investment advice and frequent hand holding, there are other options available, but you'll have to pay a commission or a fee that's charged as a percentage of your assets. Schwab can even introduce you to such a firm as they would then get a cut of the fees. For those who are inclined to do it themselves, Schwab's fees and services are extremely competitive. In fact, they no longer charge a commission on most stock trades, offer many no load mutual funds with low expense ratios and offer a huge selection of ETF's with very low expense ratios. I even have a checking account there and get reimbursed by Schwab monthly for all ATM fees that I incur.”
“Honestly before walking into this Boa branch I was a bit hesitant. The 2.8 rating had me skeptical, but my experience turned out to be completely different than what I expected.From the moment I entered, the receptionist greeted me with a smile and was incredibly professional. Despite not having an appointment, I was able to get walk-in service in less than 15 minutes, which was a pleasant surprise.My session was with Sabrina Almeida, and I couldn't have asked for a better experience. She was friendly, professional, and extremely efficient. Not only did she get my account set up swiftly, but she also took the extra step to recommend some great restaurants and local spots nearby. As someone new to the city, this small gesture made a big difference to me.So all in all my visit to this branch was absolutely great, and it far exceeded my initial expectations. Kudos to the team for making me feel welcomed and for providing excellent service. Will definitely be banking here again!”
9:00 AM - 5:00 PM
1628 Beacon St, Brookline“Stephanie Frech is absolutely amazing! I recently was in search of a new bank act. Stephanie help easy this pain, she educated on the account that would work best for me and took time to educate me and get my deficit deposit and credit cards linked! Thank you!”
9AM - 4PM
315 Harvard St, Brookline“I've been here a few times and have found this bank to be very, very friendly and customer service oriented. BOA is my main bank, but, I am considering opening an account here.”
“Dawnmarie Clarke The Branch Manager Was Very Helpful, She Explained The Details Of All The Products To Me and My Mother. We Successfully Opened A Joint Savings Account. I Will Definitely Recommend This Credit Union To The Public. Thank You!”