10AM - 8PM
54 Middlesex Turnpike, Burlington“Todd could not have been more helpful to me as I had time constraints around my purchase of a new bed. My house and contents sold very quickly and I needed to replace my bed immediately. (stressful)I have been a loyal customer of Mattress Firm for many years and for many homes. I have never been disappointed in the quality of the product, but Todd surely went to the top of the list regarding customer service. He willingly stayed well beyond his scheduled work day, he was knowledgeable of all product, honest and professional. I would highly recommend his consult if you’re interested in a new bed!”
10AM - 8PM
194 Alewife Brook Pkwy, Cambridge“We had an amazing experience mattress shopping at the Fresh Pond location. Keturah was amazing! She was so patient with our indecisiveness, truly listened to our needs, and ensured we found the best fit mattress for us. WE HIGHLY recommend coming here and working with Keturah for all your mattress shopping needs!”
“I needed a mattress & box spring within a few days so visited this location because it was nearest me. I received quick, knowledgeable and thoughtful assistance from Mark. The prices were competitive along with some seasonal specials. I look forward to being a customer here again!”
“I had a great experience at Mattress firm Braintree purchasing a queen mattress. Store manager Ryan was very personable. Helped me pick out a mattress for our guest bedroom. He got me a great deal too. I haven’t received the mattress yet so can’t comment but 5 stars for Ryan for his hospitality!”
“We ordered three mattresses from Mattress Firm in Newton for our new vacation home in Vermont. The staff at the store were terrific, helping us to select the right mattresses for our needs, finding us the best prices and arranging to have them delivered directly to Vermont on the day after we moved. Jaylen and his delivery partner arrived when they promised and efficiently and quickly installed the new mattresses. They were a pleasure to deal with. I would give them top marks! We would highly recommend Mattress Firm in Newton.”
“We have yet to get our mattress delivered, so we can't speak about the delivery process/mattress itself, but the store manager Mehgan was extremely helpful and not at all pushy with the sale.”
“Thank you Mehgan!! Excellent customer service we need more like you on the Job!!!..I left another store because I didn't get the same service that Mehgan gave me" there's not enough stars to fill in for her ***********”
9:30AM - 8PM
38 Furlong Dr, Revere“Buy with Ike! Ike walked me through the whole process and understood what I was looking for. Made sure I got what I wanted and answered every question I had. He went out of his way to make sure I had the best experience. I 100% recommend this place because of Ike.”
10AM - 8PM
45 Newport Ave Suite 10, Quincy“Sunni was absolutely amazing. She was kind, knowledgeable, understanding, and explained any questions or concerns that I had. She listened to feedback very well, and gave me great suggestions. I am very satisfied with her service and the mattress that we selected.”
“Mark was fantastic!!! I'm on my.new bed right now and couldn't be happier!!! A complete pleasure very knowledgeable as well.Thanks to the Everett staff! Great store!”
“I can't recommend the Custom Shop highly enough. From the second I walked in, I knew Toni and her staff were professionals. They made new cushions for my mom's 20 year old stickley couch that I had contemplated getting rid of because the cushions were so uncomfortable. The new cushions are so comfortable and look great - it's like I have a new couch. They patiently explained and showed me the options for cushions and were a pleasure to work with. I will definitely go back to the Custom Shop!”
10AM - 8PM
350 Providence Hwy, Dedham“Edit: we had a fantastic sales experience at this location, and they fixed a error with the delivery date, which was a huge relief to us and completely renewed our faith in their professionalism and our desire to go and shop there in the future!Prev review: We got a delivery and were all set up but the salesman made an error and our delivery got delayed because they forgot to add the bed cover. Very disappointing to have to change our plans to receive delivery due to store error. They need to do better.”
11AM - 5PM
400 Trapelo Rd, Belmont“I have purchased many beautiful items from All That Matters. Ursula, the owner, has wonderful taste in everything from jewelry to all kinds of furniture. All That Matters also has great Christmas gifts and decorations.”
“The prices were affordable and the selection was huge. I purchased a queen size bedroom set with a mattress and box spring. The sales associates were pleasant to work with, I would definitely return to purchase more items.”
10AM - 8PM
884 Providence Hwy, Dedham“Had a great experience working with Eleni to find my perfect mattress. She helped me find the right mattresses to try and showed me all the features available on each. I never felt pressured to buy one mattress over another and feel comfortable I’ll get the right mattress with their 120 day guarantee. I would work with Eleni and Matress Firm in the future!”
8:30AM - 4PM
79 Wexford St, Needham“Saltwoods made my custom dining room and coffee table and they are absolutely STUNNING. Highly recommend them - the process from start to finish was seamless from going in to pick out the wood and stains to having the tables delivered. They are very helpful making your vision become a reality.”
10AM - 6PM
660 Arsenal St, Watertown“Thank you Mattress Firm for our new BeautyRest mattress recommendation. Mike was instrumental on the choice of mattress and provided us with the best deal right before the holidays! Their delivery system was also excellent!”
10AM - 8PM
65 Boston St 2nd Floor, Dorchester“I received AMAZING assistance from Jessica from start to finish!! I am truly thankful and grateful in her help of asking the right questions about my sleep positions and help directing me to beds that are well suited for me. I could not have picked a better person + place to go! Thank you!!”
10AM - 8PM
368 Hillside Ave Suite 3, Needham“Highly recommend Bellini!! My mother and I just recently visited for the first time to buy a new crib and dresser and we could not have been more happy with our experience! Beth is so incredibly kind and caring and you can really tell that she loves what she does and cares about her customers. The furniture she sells is also high quality and absolutely stunning! Thank you so much Beth!!!”
10AM - 5PM
12 Un Pk St, Boston“One of my absolute favorite shops in Boston: there is always such a beautiful curation of goods from furniture to lighting to accessories, all layered and styled out aspirationally. I always walk away inspired and love the things I’ve been able to buy!”
10AM - 6PM
42 Willow St, Malden“I can't rate this place high enough! There's a good selection of affordable furniture. And when I mentioned I didn't have a truck, the owner personally drove my purchase to my house with his truck, for free. Now that's service!!”
10AM - 6PM
199 Alewife Brook Pkwy, Cambridge“When I need to buy serious furniture, I always go to Circle Furniture in Cambridge. They have a great selection of upholstered pieces, a large line of fabrics, and there is always someone there to help you.”
“We love going each year for Santa and the Christmas experience. However, the customer service side wasn't ideal. I came back to return a faulty Christmas decoration today, Jan 5, and I was immediately told by a sales person, pretty much as soon as I walked in with my Seasons 4 bag, that any Christmas item was a final sale. I said, " I saw the sign on the door that announced final sales on items purchased 12/18 and after,but this was purchased on 12/9." She then said it was likely final sale and to check my receipt because it probably said final sale. Nowhere did it say anything about a different return policy than usual (30 days according to website). Finally another person came over and was more understanding but wanted to check that indeed this decoration didn't work. After checking with batteries in the back, she said she would give me back my money. But rather than apologize, she said that next time I should ask staff to check that the item works with batteries before leaving the store. I will simply be more careful with what I purchase, because we love going each Santa season for the kids.”
“Reside is a neighborhood gem. I love coming in to browse and shop their new pieces. Their selection and the design of the shop show a clear dedication to curation. I always feel comfortable walking around and asking questions & the customer service is lovely - Chloe is a gem! I'll definitely be back.”
10AM - 7PM
306 Broadway, Chelsea“Awesome experience very nice and friendly people , polite and great affordable prices. I have a 2 year old girl who was touching stuff the owner is so nice and understanding . Thank you for helping me”
10AM - 8PM
388B Eastern Ave, Malden“I purchased a new sofa and bed from this place. The sofa and bed was very high quality. The owner and his family who helped us build the sofa/bed were really efficient and polite!”
10AM - 7PM
315 Centre St, Jamaica Plain“This place is AMAZING! If your looking for a place to get furniture I would totally recommend this place. The prices, staff, and quality is absolutely fantastic!”
“Not good, I paid in full for a set of dining room. I was told it would be delivered in 3 weeks. I got rid of my old dining room a week before the 3rd week. I paid for the dining room on 9/11/21, and on 9/2821, I called and I was told the manufacturer no longer made that set. No one called me. I went to the store; I was given all kind of excuses. Now I have no dining room to eat on and I am told that I will just be giving my money back. After three weeks now I am back to looking for another dining room, and the manger of that place does not seem to care. Not even an I am sorry fir your inconvenience. I would not send my friends there.”
“I bought a solid wood dining table and some other furnitures here and really liked them. The style here is unique and high quality. Axelle is very nice and patient to help us to find what we like. They even delivered a great bottle of red wine to my house for thank you gift during Xmas time. I highly recommend their products and services and will definitely visit their store when I need it.”
“Good experience. Salesperson (sorry, forgot her name) knowledgeable, guided me to right purchase at a great sale price. Very personable, easy to work with. Helpful, welcoming phone calls with other salesperson prior to purchase too. First walk-in a couple of weeks earlier felt a little too pressured for me, but sale lured me back and all went well. $99 charge for getting mattress from front door to bed is too high (did it anyway), but that is only real complaint. Overall highly recommended.”