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November 2023 by Julia Cooper
Cute & quint-yet, gets the job done! Nice.
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August 2023 by Julian Hollander
Bit expensive
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June 2023 by Corey Pedersen
Clean and pretty nice. There are top loaders and front loaders that range in size (2-6 loads) and price ($3.5-9, at the time of writing). The express washer only took 20 minutes. There is parking behind the building or street parking. I have only been once but my experience was very pleasant.
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April 2023 by Daria koshkina
Best Brookline laundry. Good machines, clean and nice place, you can pay for washing with card, drying cash only
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January 2023 by Fatima Shamaa
I have very much enjoyed doing my laundry here! After a bad experience with my current apartment laundry, this establishment is so welcoming and accessible. The machines work effectively and efficiently, making this chore as stress free as possible. Highly recommend doing your laundry here.
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January 2023 by Peter Spiller
I come here from West Roxbury to do my laundry. Best machines in all of Boston and very reasonably priced.
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December 2022 by Christopher Lowe
Stay away unless you like creepy old men and overpriced dirty laundry. Broken machines, band aids and lighters in the dryers, dust everywhere - AWFUL. Save some time and money and find another way to clean your clothes.
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December 2022 by Joppe Oorschot
The machine told us to insert 28 quarters after inserting 16 quarters it reset and it asked us to do it again. Also if you call the phone number nobody answers. Total scam!
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December 2022 by sunnyr6 C
They had long said they would switch to a new washing machine, but it suddenly closed without notice.They should post a day off.
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December 2022 by D.М
The new machines do a very good job.
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December 2022 by Jeff J
New Washing Machines recently installed in the Laundromat! 3 different size washing machines for any size load(s) of laundry! Thank You to the Clothesline Laundromat Management for the Beautiful New Washing Machines!
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August 2022 by Reilly M.
So appreciate the improvements with new machines that have been made recently. This laundromat is always reliable and open, and now with the new machines I can always rely on getting my clothes a good wash. All of us in the community who rely on this laundromat thank you
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December 2021 by Minsoo Choi
Way too expensive
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September 2021 by Marsh D.
First time there. And to be sure, my last.15 dryers not working.Staff using most of the remaining 10.One of my dryer doors kept opening by itself mid cycle causing laundry to fall onto the floor. When filling the dryer with wet laundry I followed direction from the staff beforehand about how much laundry is appropriate to place in their dryers. I was then blamed by staff for having too much in the machine causing the dryer door to open mid cycle. In fact, the manager had to adjust the door latch to correct the problem. The laundry that fell to the floor had to be washed all over again. I would like to note these "big" commercial dryers do not handle loads any larger than the average residential machine even though the drums are more than twice the size. A man with alcohol on his breath wearing a gator over his face insisted the dryers ran hot. That was not my experience. Out of 2 large capacity and 1 small front loader washing machines I went home with laundry that was only 25% dry /15% damp after 60 minutes in the dryer. The rest came home entirely wet - a result of the large number of dryers "Out of Order", their low capacity to produce heat and the high number of remaining dryers unavailable for use by walk-in customers.I ran two loads in their 50lb large capacity washing machines. There are only 4 available in the entire place. These are midsize machines equivalent to my Electrolux front loader at home. The large capacity washing machine I activated 10 minutes after the first one finished 8 minutes before the load in the first machine. $8 each. Coins only. 32 quarters for each machine. $6 for the small front loader. Think about the time it takes to pump 86 quarters into these washers to do three loads of laundry. A total of 40 additional quarters are then required to run 2 dryers for one hour each. Absurd!The website makes the place look like a 3 star hotel lobby! It reads: "Your friendly managers and their pleasant, helpful staff have built a family laundry which is clean, open and comfortable." It goes on and on about being a place for the whole family to have fun and play, use WIFI and eat your favorite snacks in a clean, pretty, happy environment. These are not friendly people. It is not a clean environment. The laundry folding tabletops are worn out laminate. There was a cigarette butt on the filthy worn out linoleum below the dryer where my clothes fell out onto the floor.The parking lot has many potholes and uneven patched surfaces everywhere you step. A nightmare. All this for $32.00, 3.5 hours of my time and the gas money it took to get there.To date, most of the positive reviews come from customers using their "wash, dry, fold service. To be clear these customers are working with a different set of standards. They walk in, drop off and walk out. They walk in, pick up, pay and walk out. They do not operate the equipment, they do not spend any significant amount of time inside the building. While there are challenges that come with managing old machines this is no excuse. It's high time to do a major overall renovation to this property inside and out along with a major equipment upgrade - Or shut down the walk-in service and QUIT PRETENDING YOU'RE OFFERING SOMETHING YOU SIMPLY DO NOT.
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December 2019 by Leo Medici
Owner is rude, but good place
