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September 2019 by Emily Y.
Visited this Walmart while visiting family in Boston. Was hesitant to based on all the bad reviews...but was actually one of the cleaner Wal Marts I have been too. Everyone was friendly and they had everything we needed in stock.
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June 2018 by Tammy H.
One star is too much!!! The employees hate their job and the service shows it. Dirty and dark. I wanted to shower when I left. Stay away
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June 2018 by Blair A.
Always a let down and always sold out of many items I need. Staff are polite but the parking lot and aisles are always a mess.
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May 2018 by Amanda S.
By far the worst Walmart I have ever been to in my entire life. Disgusting service. If there were a zero rating I would give them a zero.
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June 2017 by Cheryl B.
This is the worst Wal-Mart I ever been too I will never go here again, I am at the point I dont even know if I want to shop at walmart again, they don't take care of the customers who spends money weekly here, they need to have new management here because the management and cashier's they got are terrible corporate needs to visit this store and do investigation on this, the cashier's are not even friendly I'm never even greeted here or even thanked and when I do ask a question no one knows it's such a shame I think I'll take my business else where target or kmart at this point
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June 2017 by Anonymous A.
I was in this store a couple of weeks ago. I waited close to a half an hour in the customer service line. The only cashier at the register was having some sort of problem and it was tying the line up. Rather than calling a manager to help, he just stood there trying to figure out the problem. Meanwhile, the line kept getting longer and longer. No call for back up, nothing. There was a girl also working at the customer service desk who was doing something else. She seemed oblivious to the fact that the line was long. She kept doing what she was doing, seeming to ignore the line and the people waiting. She should have stopped what she was doing and jumped on register to help get the line down. That is just common sense and good customer service. Maybe I am expecting too much from a company who hires employees with the IQ's of gnats! Furthermore, I also recently found out this store no longer does price match. Way to keep customers, Walmart!
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June 2016 by Mike C.
ok. bought 3 dollars worth of items. checked out. Then stood in line for a minute to go through "security check" on my bag.Everyone leaving is getting checked. i was so irritated, I went the coutesy counter to complain and spoke to the manager. He acted like he didnt care. He tried to say "the store always checked every patron on exit". Thats a lie. Taking this to corporate and I am never coming here again. #done
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February 2015 by Mark H.
All I wanted was a can of pain mixed everyone was so rude and no one wanted to help me they could have cared less, when I went to customer service she paged a manager who who said when I have a minute I will be their 10 min later nobody showed up so I left I will never go back to that store.
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November 2014 by Elisabeth W.
Awful customer service, rude and incompetent employees, and filthy! I walked out yesterday and will never go back there again.
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October 2014 by Colleen L.
I wish I could give this store no stars. They are terrible. Twice I have ordered things online and picked them up at this store (they are the closest). When you order online you have to go to this desk in the far back. Both times I have gone there has never been an associate there. There is a sign that instructs you to touch the screen which is supposedly suppose to alter an associate that you are there. The first time I went to pick-up my order I waited almost 20 minutes for someone to help me. I chalked it up to a busy night- maybe they had a few call-ins, who knows. But then this past Tuesday evening, about 6PM, when I went there the same thing happened. I go back to the desk, touch the screen and wait. Meanwhile numerous associates are walking by. None of them greet me or ask me if I'm being helped. When I finally get someone's attention she rudely replies "Did you touch the screen?" Um..yeah I did 20 minutes ago. She says nothing and proceeds back into the stockroom. By the time I finally went out and tracked down a manager I was furious. No apologies- nothing. Fine so I left. Two days later my brother decided he didn't want the PS3 I got him and wanted to exchange it for another gaming system he liked better. First he waits in the customer service line for 40 minutes only to be given a hassle about exchanging it although he had all the receipts, ect. So I called the store. The first time I called I was sent to the fitting rooms???? Where the woman who answered was SOOOOOO rude. She says "how would I know, I work in the fitting room?" So I calmly asked her to transfer me to a manager. Well wherever she transferred me to did not answer. It just rang and rang and rang. Finally I hung up and called back. The phone must have rang for 7-10 mins before someone picked it up. I asked for a manager only to be placed on hold for another 5 mins. I did eventually get to speak with a manager but it was not only a struggle but quite a hassle. This store either needs more help or better training. My feeling is that it needs a little of both.
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September 2012 by Jeremy W.
Only good for a quick buy of something. Most of the time out of stock of most thinks. For some reason never has milk. Customer service is not the best.
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May 2012 by Beth R.
It's Walmart AND it's in Brockton...what do you expect? Some good cheap clothing & housewares, deals on dvds & pet products too. We normally don't shop the grocery section but got some milk & Breyer's ice cream last time...speaking of, the cold dairy section was severely picked through on the Friday night I was there. Like I implied before tho, this Walmart is no more or less cleaner than the others & the employees are shabby-looking themselves, especially the slow-as-molasses, grouchy dressing room attendant. However, the last few times I've gone, the cashiers at register 1 (a guy & a girl), across from the optical station have been friendly & personable. Also, if you like Boston sports team shirts & etc...you could find them here.
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December 2010 by Shannon S.
I will never step foot in this store again. Ever. I have been to this store plenty of times over the years and though my experiences have always been less than stellar, the experience I had yesterday has sealed the deal. First, messy and disorganized doesn't even describe it. I cut them some slack at first, it is the holidays... I literally had to go price check every item I wanted because nothing was in the right place. UGH. Went to the service desk to get my company's tax-exempt number, waited for 10 minutes for an assistant manager to casually make her way to help me. The CSM walked by and said he had something else to do. Seriously? So when she shows up, she has no idea how to look up my # but supposedly she is one of the only ones who can do it. Fantastic. Her, "can you go do your shopping and come back?" me "it's already done." her ::: loud grumble::: Oh. I'm sorry. NOT. In the midst of this, she takes a personal call on her cell. COME ON. Finally gets me a number and sends me off with a smile. Thanks. Get in long-ass line. There are two registers open. Lots of Walmart clad associates just wandering but NOT working the registers. Totally efficient. Maybe they are organizing the merch on the shelves, riiiiiight. So we get to the cashier. I hand her my tax-exempt card. Tell her what it is. Make sure she acknowledges it. Good to go? HA. She scans the entire order through -- about 30 items, couple hundred of dollars. Realized she had to put tax exempt in before. Needs to void and re-do entire order. WHAT?! We tell her "no thanks, we have to go" (Which we do, we're on work time and its 5 minutes before our office closes) She calls over another manager, he does something to the computer and walks away. Still being charged tax, he comes back. "We have to ring it all through again..." Again we say, "no thanks, we have to go." My co-worker asks if they can hold the carriage and she'll come back in the morning to buy the stuff. Manager says "sure!" She repeats herself to confirm. He says, "Well, I can't guarantee it will still be here..." That's where we walk out. Seriously the WORST customer service ever. EVER EVER EVER. Waste of MY time and my company's time.