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February 2024 by Alice Santos
Don't bother sending things to print here, I sent 1 single sheet of paper yesterday and I am still waiting, they claim they change their rules, yet their pages says SAME DAY PICK UP. Oh and the customer service is non existent.
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September 2023 by Brave Money
Great service and store manager. Assited with my online print error.
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July 2023 by John Pruyn
I was just at Staples Westgate Mall Store in Brockton, Massachusetts and an associate name Khalid as me with internet extender which I knew nothing about. All I can say was he was supportive amazing and informational. If you need assistance go see Khalid and he will amaze you. Great associate for Staples!
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March 2023 by Michelle H.
Manager was so nice and helpful! Also place is super clean will definitely come back when needed :)
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February 2023 by Richie Mendes
Well I went in for a simple stylus for my phone and I spoke to what looked like a 16 year old kid at the register to ask him where the stylus were he looked at me all confused and said what's a stylus ? ? I was shocked that he works at Staples and doesn't know what a simple stylus is. He called someone on his little mic hanging from his ear to come up and help me almost 15 minutes later suddenly came up to the friend of the store and showed me where they were which started as a quick in and out turned into over 20 minutes long
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February 2023 by Nicole Allen
Gilson was professional, resourceful, and kind; a major asset to Staples.
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December 2022 by Maria Blajos
Terrible customer service the cashier was lazy and not helpful and he said there was nobody in the store to help us carry our small business industrial printer out!!we are business owners an this store truly lacks customer service
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December 2022 by terri
The experience here was very easy, self serve printing is easy to use and the staff was incredibly friendly, even early on Saturday morning.
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November 2022 by Emmanuel Lee
Print team is exceptional! I notice that people that have a problem here just can't communicate or know what they want.
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July 2022 by Luna Lopez
This store manager is high he can’t open he’s eyes this is really not professional , but I placed an order 2 days in advance I went to pick it up it wasn’t ready on top when you asked to see a manager a dread arrived high and telling you to leave if your not happy with the service what is this , they need to get a professional at this location i understand this is brockton but I didn’t expect that at all at staples
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July 2022 by Mademoiselle Awesome
This store is horrible they never print order on time and they double charge my credit card , this management need to be replace cause this is not a good place to do business with they not professional
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November 2021 by Colin
Absolute trash company. Still uses fax to send documents? Really?
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September 2021 by Kenny Monteiro
Terrible customer service. I’ve been here 3 times with my tax exempt documentation. They never faxed my paperwork to corporate for exemption status, but honored it the 1st two times. I come in to purchase items again, assuming everything is all set, but realized they still haven’t sent in my information. This time, they don’t honor my exemption status. The cashier and manager both gave me an attitude and looked at me like I was lying. I don’t understand what’s the point of filling out the paperwork if they’re not going to do anything with it.
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September 2021 by Ed Medeiros
Extremely poor management.
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March 2021 by michaela skyl
The hiring manager is NOT nice and I don't ever want to be going back there and I hope the manager loses his job. We went in there for a printer ink for MG2522 cannon and he asked us to leave because he thought we were being catiougous and we were waiting for the Covid-19 results andwe are NOT going up there anymore
