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July 2023 by Kristen Scopelleti
Absolutely love Romms! The staff is always welcoming, friendly, and extremely helpful. Our choice for anything jewelry related.
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July 2023 by Lizzie Lincoln
Our go to place for jewelry. Everyone is so kind and helpful. Definitely highly recommend to anyone looking!
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June 2023 by Jocelyn Leivancore
Have not physically been in store since getting sized years ago with an ex but I had a question and called them and they were so helpful as always! Lovely people to do business with. Always so kind and professional.
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June 2023 by Dan Galbato
Romms is one of the areas best jewelry businesses! Buying from them since 1968.Great service!
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June 2023 by Joe St Martin
Natasha is awesome. Always friendly and extremely knowledgeable.
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May 2023 by Snssmn
Very pleasant and professional!! I went to Romm to ask about duplicating an earring whose mate I had lost. I met with and spoke by phone several times with Brittany; she was extremely helpful, friendly and had the expert knowledge I needed to make my decision. Even though she knew my questions were not going to result in a sale, she remained friendly and helpful throughout. I would give 10 stars if I could!!
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April 2023 by Craig Herron
I would highly recommend Romm Diamonds for that special gift. Brittany was outstanding, taking the time to understand my needs, and then walking me through available options. She was engaging and professional which was much appreciated. I’ll definitely use them again in the future.
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April 2023 by James Scott
The whole staff at Romms is top notch. The fact I can communicate w a salesperson by text is SO great.
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December 2022 by Mariah Teixeira
Brittany found my fiancé the most gorgeous ring!! She was able to order exactly what he wanted and it was more than I ever imagined. Thank you Brittany for guiding him so well!
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November 2022 by Anna West
Ruined my expensive Movado watch. I brought to replace battery and they returned the watch with degree on its face. The watch stopped working within a week. Brought back, they just put another battery. Watched time was lagging about 2 hours each day and stopped working after a few days. Now I have to pay $225 to send it back to Movado to fix. Don’t bring expensive watches to replace batteries. Can’t trust this place. Sitting now at Kay Jewelers and sending my watch to Movado to fix thanks for Romm.
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October 2022 by Debbie Bourne
Brittany guided me with her talent and experience when I decided to reset the diamonds in my late husbands wedding band. She came up with different ideas than I had ever imagined. I value the long standing reputation of Romm Diamonds and their staff for guidance in anything jewelry. Debbie Bourne
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October 2022 by Monica Porter
Wanted to take the time to express sincere appreciations for the care and quality of help through our entire experience recently….most specifically want to highlight Brittany. We live out of state in Florida, but wanted to work with Romm to buy gemstones and have some jewelry repaired. Brittany went above and beyond every step of the way. She shared her cellphone number to make communication easier and was always available. Was flexible with her time when we were able to make it to the store, truly listened to and found everything we were looking for. It is evident that she genuinely cares for her customers and has passion for what she does. We could not be more thrilled and are so grateful for everything.
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October 2022 by Mary Card
Angela was so helpful and informative in assisting me on picking out special gifts for special people. Her personality is the best. And she knows her jewelry!! Very classy.
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September 2022 by Britt Wylie
Friendly staff and incredible customer service! Made difficult gift shopping so easy even wrapped it better than I could have ever tried!?
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August 2022 by Janet Ilacqua
I highly recommend this Jewelry store! I have come to Romm for many years for purchases and they are always friendly, professional and pleasant but this time they went above and beyond what I would expect from any other Jewelers.After coming in to have my mothers engagement ring cleaned days before my daughters wedding for her to wear down the aisle, Brittany asked if I would like her to also clean my own engagement and wedding band. She noticed that the prongs were damaged on my engagement ring and she recommended I not take a chance on wearing it. Fixing it was out of the question since they send out for repairs it would not be back before we had to leave for the venue in Maine.Since I told her I have made many repairs to that setting. She helped me pick out a beautiful new setting at a reasonable price but I still would not have it back to wear at my daughters wedding.Well before I knew it someone was on the phone arranging things to get it as soon as possible.I got a call from Brittany that same afternoon before they closed and said not only was it back and ready but also sized properly as well!Having a beautiful new setting with my diamond to wear as Mother of the Bride made me so happy.Brittany and the others at Romm will stop at nothing to please their customers.