-
November 2023 by Samyr Nicolas
Some Phones priced way above compared to another store. Over $100 difference on some phones
-
September 2023 by Ashley Manchester
Don't do there jobs disrespectful owner sucks
-
August 2023 by Stephanie Medeiros
This store deserve no star at all. I went in there to pay my bill they didn't do their job and put my phone back on after I paid for it.I get home all the way in Taunton call store to be belittled and laughed at like im a joke. That they can't do anything unless I come back to the store. I have worked in customer service for 25yrs I would never treat a customer the way I was treated today. MR thinks he is a big baller working at a metro store needs to humble himself karma is a real thing. You don't laugh at people who have life threating diseases that struggle everyday just to get up. So before you treat someone unkind or judge maybe you should just think you never know what someone is going through kindness goes a long way. Especially when your workers are the one who did me wrong I paid for something that wasn't taken care when it should of been immediately when I gave the worker my money. Sincerely a very angry dissatisfied customer Stephanie
-
April 2023 by Omar Quintero
WAS TOLD THAT I COULDNT BUY THE PHONE WITHOUT A $60 PLAN PLUS $10 FOR INSURANCE AND THEN NEXT MONTH I CAN LOWER IT AS LOW AS I WANTED, NO IF OR BUTS. THATS NOT A WAY TO RUN A BUSINESS. WILL NOT GO BACK OR SEND ANYONE IF THIS ISSUE IS FIXED. PLEASE SOMEONE CONTACT ME!
-
April 2023 by A Lopez
If I can give this location a zero stars I would...they Never answer the phones, they always look aggrevated when people walk in the store, No customer service at all
-
April 2023 by Denise Williams
Extremely helpful staff!
-
February 2023 by B G V SR (B)
The Social Media Support doesn't quite understand their opposes under Q Link Mobile who has the Last Word as The Agent for the US Government. If they say: No Carrier it doesn't matter what you'd like for Data for $30 if we say Customer gets Unlimited a Month for $30.00 then it's Unlimited not 5GB Data a Month!
-
October 2022 by Joe Gorman
I went to this store yesterday and had a good experience.I went for my disabled buddy to buy him a flip phone, the nice young lady went the extra mile and taped his new number on the back, thank you for your kindness.
-
October 2022 by Kimberly Rivera
Not be returning to the mall Metro because they lied about the price. Go to the store in Randolph 64 N Main St, Randolph, MA 02368. My Brother just got out of jail and they told him 250$ for service. We went to another metro and got the sale deal for 120$Poor service
-
October 2022 by LV
An associate lied to me and said I have to wait until I pay my bill to remove the insurance off my account
-
October 2022 by gary george
The rudest customer service I've ever experienced. Go to a different dealer .
-
July 2022 by Maritza Gustave
I bought a phone for my brother yesterday . I ask for the cheapest phone because he loses his phone every Other month . I saw the TCL phone . They insist I get that Samsung & say they only have the tcl phone because “ they HAVE to sell it “ . I go inside , they give me “ free phone case “ . I drive all the way to Taunton to give my brother his phone . We realize the other half of the charger is missing . I call today and they said they sell that piece i . All that talk trying to upsell and make me buy nonsense must’ve clouded their brains to remind me buy a charger .. you know the important stuff . Now I have to drive to another store to get the charger .
-
July 2022 by Felisberta Lope
I love this store it's always a long wait but the people here really do alot for us when we come. NICE GUY DOM
-
June 2022 by denean copeland
Dominic from metro at westgate mall in BROCKTON MA IS THE BEST MANGER I HAVE WORKED WITH THIS IS THE BEST PLACE TO COME TO DEALING WITH METRO PHONE .
-
May 2022 by Jamie M.
Totally unprofessional,guy that worked there is very rude and provoking....later learned that he has multiple complaints against him...even mall security says something needs to done bout him....gonna lose a lot of business having unprofessional employees