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May 2023 by Andreina Ferreira
Our son started a little over two months ago and things seemed fine with the exception of not regularly logging activities in Procare etc. Then two weeks ago we pick him up, he had scratches which is understandable as they are toddlers. I reached out to the Director and there were no incident reports and I stated for them to be cautions and to keep an eye. Today, I get a call while at work that my son was bitten in the morning, mind you I got notified at 2:30pm regarding a morning incident. We get to the daycare to pick him up, we’re greeted by the director and no mention of the incident, we walk into the classroom, we speak to the teachers aid that gives us the incident report- the teacher does not have a conversation with us regarding the incident. At this point I’m livid, I leave the classroom stating that this is ridiculous to only have the teacher explain that as soon as the incident happened she notified her superiors.. Yet, the director says absolutely nothing to us, then when I continue to speak to the teacher, regarding the call, which they said it did not pierce his skin, my son not only has 1 bite mark but 2! The director then proceeds to tell us that he came from home with those marks as those marks are dark?!!! So what happened to the bite mark?? Why was there an even incident report filled? She was not present in the classroom and when this took place. The lack of accountability, the audacity to argue with parents and no regard for the children is beyond me!!! I understand that things happen, but the fact that the director blatantly lied in my face regarding body marks- it’s disheartening.
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February 2023 by Tracy Jackson
Great Daycare!!!, I volunteered for Teaching Observation Hours, watching each child so attach to their teacher, using words to communicate, and learning to play together amazing!!!.This School very organized and great schedule, from nap time to lunch provided. Each Teacher were patient, making sure hands are wash and area organized ( call clean up time).If you are looking for safe great environment for your child I promise this is great location, I seen it, with my own eyes!!!
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January 2023 by Aaisa Williams
Will never put my kids in this school. The director Is disrespectful the staffs are scared of her i don’t know why. She hits kids. She talks about children and parents behind their back. Place is very dirty not up to date. They need a better director.
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December 2022 by Emily Sherman
This center has improved by a lot, the atmosphere is very welcoming and the community of staff here is great.
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December 2022 by Kyanna Oliveira
The center has come such a far way and is constantly improving.
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December 2022 by The3k Guerrero
Lil Steps Child Care & Preschool has provided me with some of the best services money can buy. I love your program and how well the team works. The teachers are very patient, attentive and very sweet. I would recommend this school to anyone in the area, they truly are family.Lil Steps Child Care & Preschool has provided some of the best services money can buy. I love your program and how well the team works together. The teachers are very patient, attentive and very sweet. I would recommend this school to anyone in the area, they truly are family.
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December 2022 by LSA Director
I am the new Program Director for Li'l Steps Academy, and I must say it is a pleasure to be working here. The facility has gone under recent renovation, and it is gorgeous! The atmosphere is pleasant, and the staff and families function as one big happy family. I am looking forward to what the future will bring for us!
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December 2022 by Sonia DaFonseca
I have been teaching here for about three years now and I must say since the change in Ownership and Administration the center atmosphere has change to a more positive, family oriented vibe. Here at LSA we strive for excellence in everything we do! We put your child/children first and provide a comfortable environment where they are free to learn and explore on their own!
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December 2022 by Shalalee Morris
My toddler son attends this daycare and we absolutely love it. The teachers are awesome. They do alot of fun activities and projects with the kids. Great environment.
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December 2021 by Kayla Goncalves
Director is very unprofessional, countless times where my pay was late, breaks were limited from being an opener to closer, showed favoritism towards certain families, would laugh in serious situations over the phone with parents. Toys were very out dated and disgusting. Save your time and money, don’t go here.
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December 2021 by Mica Lawrence
This place should be revamped with new teachers and management a total waste of money and terrible experience bad communication. I was left to find child care somewhere else and missed works for weeks because of the unprofessional service!!
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December 2021 by Sandra Barros
It was under investigation due to hit and kids
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December 2021 by Stephie Jean-Charles
I have been sending my infant son there for a few months now and we love it there! They give such great attention to my child. The Director and staff are always very professional. They do fun little activities with the kids. We love it there!
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December 2020 by manager childcare Needham Academy
I work at the Daycare in Needham,but I live in Brockton.My daughter goes to Li'l Steps Academy for a year and a half. She started there as infant and now she is in toddler classroom. Li'l Steps Academy had some issues when we started,but now,with the new director, this place is Great. And I am telling this as a professional(I am almost 12 years on the Early Education Field).Staff is very nice and friendly. I can always address any question or concerns to their Director,Melinda. They have transportation and free snack(the menu is much better than the place I am working in).Large classes,outside playground and amazing curriculum make this place a perfect fit for my family. They accept vouchers and even their private pay tuition cost is only $10.00 higher than the voucher pay. Come and check it out for yourself.
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December 2019 by Nina
This is NOT a good daycare, seriously don’t send your child here!!!
