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“Georgia from the Brockton mass store was so wonderful to work with, she went above and beyond helping my daughter pick out a watch for her boyfriend. In addition, when we went back to pick up the watch, she was so helpful and explained the warranty and all the details. My husband went back to her and bought me a pearl necklace for Christmas and he also said that she was so great. I went back again today and she helped me with the watch battery replacement. I would highly recommend Georgia to any of my family & friends!
Daniel from the Brockton, MA location was very helpful to me when I went into the store with a broken necklace where the pearl fell off. Although the pearl wasn't covered, I was able to buy a warranty since it had been under a year since I purchased the necklace. The claw clip on the necklace was very small so with purchasing the warranty it allowed me to get a bigger claw clip so that I was able to put the necklace on by myself. Daniel was able to quote me a price and gave me a discount to purchase the new pearl and I was extremely happy with how he explained everything and was very friendly and nice. I would recommend Daniel and the Brockton Kay Jewelers store!”
“Robbie is a great help. He was extremely knowledgeable about what he was selling and backed everything up with certifications. If you’re looking for a diamond for a special occasion, a cool piece of sports history, or just want to poke around this is the place to go.”
“Always a good deal! Just getting my last layaway. So sad he's closing. Such a nice guy!! Go in and get a really good deal , before the doors close in December.”
“I needed a gift and fast! I called to see if they had a particular watch but while on hold had to take another call that took a lot longer than expected. I received a call back and returned the call shortly after closing. They went out of their way to provide their cell phone number so I could text them a picture of what I was looking for, remember this was after closing the store. They had what I wanted and opened the store so I could purchase all while providing exceptional customer service. Thank you to the Manager I believe her name was Britney and her colleague Alex. These ladies are great!”
“I brought two rings to Warren Jewelers to have fixed. Both are very sentimental and my wife was nervous giving them to anyone. I was informed of the repairs that would be performed and agreed with their professional recommendation. The owner informed me that is would take seven to ten business days, I was fine with this timeline. I was called seven days later to pick the rings up. The price was exactly what I expected. Upon returning the rings to my wife she was amazed at how they looked. Meticulously cleaned, repair undetectable. The diamonds shine more than the day we purchased them. I am extremely happy with the level of service and expertise. Exceptional company.”
“I came to the Banter at Westgate Mall and Jordan was an absolute pleasure. Jordan was a ray of sunshine, I loved how he helped me through my purchase. I will be coming back soon thanks to Jordan.”
“Sayeed and his team were amazing. We checked out several jewelers and he made this whole process of shopping for an engagement ring so smooth. I appreciate all of his help and his patience. Amazing service and will definitely be back again in the near future. Thank you, Andy”
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“Upon being buzzed in, you can see a neat and modern layout. Also a very calm and inviting atmosphere. I then noticed the photo of one of them with Chumly from Pawn Stars! The guys were great and I was offered a very fair loan on some items. Awesome doing business!”