The Home Depot is a large store offering a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies for home improvement projects. Customers report they can usually find what they need here. However, the aisles are huge and can be hard to maneuver, often cluttered with stock, forklifts, and carts, which impedes travel. There is frequently a lack of associates in the department when needed. While service is sometimes described as just okay, requiring customers to look around for help, there are also examples of excellent customer service. Staff have gone above and beyond to retrieve out-of-stock items from high pallets, ensuring customers can make their purchases. The store serves both DIY enthusiasts and professionals with the necessary supplies under one roof.
Jayvon Tavares of the Brockton Home Depot store was courteous and pleasant while assisting with finding my desired item
November 2024
Huge, hard to maneuver isles in a chair. Stock in isles, forklift in aisle, safety steps in aisles impeding travel. Aisles cluttered at times with carts with lumber and stock, not belonging to customers. Always a lack of associates in the department when needed.
October 2024
This store pretty much has everything you would ever need.
