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April 2024 by Mary Wynne
Here's a shout out to the pharmacy team members that worked with me today to smooth out what could have been a frustrating situation. Thank you!
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April 2024 by Maria Goncalves
Out of all the CVS's this has to be one of the worst CVS of Brockton,Worst customer service experience. And especially the pharmacy department
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October 2023 by Liam C.
After checking their hours and an hour drive and in desperate need of diabetic medication I could not be helped because they were closed. It's the 25th of October and they did have a sign on the door that said their hours would change from 10 to 8 on the 26th and after bringing this to their attention I was told that they had been closing at 8 for the past two weeks. It was 8:05 when I arrived and they had no problem helping the gentleman in front of me.
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June 2023 by Dixie R.
Pharmacy has horrible c.s ! Been going to this particular pharmacy over 20+yrs. This pharmacy moved and Covid hit and they never recovered! They use to have great system and pharmacist ! The staff don't know what is going on and one staff tells you one thing and other staff contradicts what you been told . You have to jump through hopes to get medication you need ! I am currently looking for new pharmacy
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May 2023 by Google user
Love this pharmacy. Have used them for over 25 years (when they were at other location). Carl is the absolute best pharmacist. Always helpful. Scripts normally ready when needed. Recommend having auto refill. Store associates are really nice and willing to go the extra mile.
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April 2023 by Brian Shaw
Love this pharmacy. Have used them for over 25 years (when they were at other location). Carl is the absolute best pharmacist. Always helpful. Scripts normally ready when needed. Recommend having auto refill. Store associates are really nice and willing to go the extra mile.
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September 2020 by Bob J.
Great location. Always well stocked and helpful, friendly workers that are happy to help with anything. Not to mention it's always Clean and organized.
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July 2020 by Jocelyn S.
I am so impressed with this location! Incredibly kind. Very helpful, really eager to serve each customer. I really like that the staff are always friendly, and open to questions. I love to that if you don't have insurance or have a high co pay that they take CharityRX which saves me more than my insurance did when I had insurance. Now I don't have insurance because of COVID and I still get my medicines for under 10 bucks! Just had to show a card.
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August 2019 by Marianne P.
If I could rate lower I would- pharmacy is a disaster- is always cluttered & disorganized. You can call anytime of day and be on hold for 30 minutes and they don't have the basic antibiotics in stock. Staff is rude and uncaring- obviously the C in CVS isn't for customer at this location
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July 2019 by Cheryl B.
It always takes forever to get a hold of the pharmacy and days to get a prescription filled I have had to wait over 8 hours for prescriptions I dropped off and multiple times going there to just be told not ready yet
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May 2019 by Daniel S.
Pharmacy is horrendous. They have 1 function, to fill prescriptions, and they cant do it. Hold time on the phone is awful. Customer service is terrible. I dont have enough bad things to say about them. Find an independent pharmacy to get your medicines from, CVS does not care about you at all.
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August 2016 by Liz Marie Liuzza
Pharmacy customer service is absolutely horrible very discriminatory extremely rude they lie about wait times and what medications are in and out of stock.