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January 2024 by Scott McIntosh
Ava helped my mom and I out with starting a new service. Thank you for everything!
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August 2023 by John Pruyn
Kayla is so incredibly. If you look up the word MIRACLE WORKER in Webster dictionary a picture of Kayla is next to it.If you need a new cellphone you must go and see her at Cricket in Westgate Mall in Brockton, Ma...
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May 2023 by Kelvin Jefferson
Jose was great sale man took good care of me
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May 2023 by Charles Burney
Jose helped me save $30 a month with the affordable connectivity program! Good man!
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April 2023 by Su Miranda
Stoped by the store today because I was having problems with me phone the gentleman that was there was really helpful and patient with me. Amazing customer service
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February 2022 by kenny lazarre
Employee at Westgate mall the one with the ponytail is rude unprofessional has no customer service skills whatsoever had to go to the Cricket on Crescent to have my issue resolved the employee there was professional and was more willing to help me with my problem
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August 2021 by David A.
Worked with Manny. He was great! Recommended for price and reliability. Happy with the service and experience !
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February 2021 by Cristobal Pizarro
Awesome
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June 2020 by Michelle Scarpa
Wonderful People!! Very Calming & All Around A Great Place. The Customer Service Is The Best I've Had In A Very Long Time & Very Knowledgeable!! I Wasn't On Hold, Wasn't Asked To Purchase Anything!!
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March 2020 by Richard Rowell
Great service
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January 2020 by Keri Ann Wilson
girl that was there today had absolutely no idea how to activate a new unlocked phone. now I have to call customer service, hope that goes better lol. what's the point of going to the actual store if employees dont do anything?
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October 2019 by daniela alves 1985
It was a great
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September 2019 by Steven
I have been with Cricket for 5 years now and I love the service. Never had a dropped call. Have 3 phone's, unlimited plan for only 90 dollars a month. Did the moble hotspot for 10 dollars for 10gb, worked great. Went to the store to look at an upgrade for my wife's phone, that I brought to a phone repair store (camera stopped working). They said it was the phone's hardware. The guy at the Cricket store looked at and got it working again so now don't have to upgrade her phone. Didn't get the employee name but he great with phone problems. Westgate Mall store in Brockton Mass
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September 2019 by Pat Wright
Worst service ever the last two times I have been there have been incompetent associates unable to answer my question I made my payment my text never came through telling me the payment was made the girl that I had to come back there I don't have time for that she said she couldn't get into the computer to check my payment I ask for the owner to call me so I'm waiting for him to call me.my prior experience there was with a young man I was trying to upgrade my phone and he had very little experience with letting me know what I was qualified for excetera.I will be returning there after I complete my appointments today which is a huge inconvenience for me.
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July 2019 by Sonia Depina
I had the pleasure of dealing with Manny and Angela at this location. I first made a phone call prior to going into the location and Manny was kind enough to answer all my questions. He also assured me that he would be able to further assist in store and if I had any questions or concerns he would be able to help. Even before going in, I felt like I was in good hands. I go to the store and I'm instantly greeted by smiling faces. Both Manny and Angela made my experience great and I will be sure to refer family and friends to them in the future. I appreciate the GREAT customer service and am glad I chose Cricket!
