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August 2023 by Bola Olagunju
Very unprofessional and time wasting. I called for an appointment and ask what was the best time for her. She told me to come the following day at 9am. I told her I am always punctual and I didn’t want her to be late since the the past FOUR times I have had her do my hair, it’s always one excuse or another and she is ALWAYS half and to 1 hour late. I don’t know why I thought she had changed after FOUR times of time of wasting my time. I texted her 1 hour before the time that I’ll see her at 9. I came to my appointment at 9am and the doors were locked. I called and texted and got no response.If you are thinking of coming here, don’t. Very unprofessional and she will WASTE YOUR TIME and come up with every excuse in the book.
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July 2023 by Jhliana Hernandez
Grace and her daughter along with another braider did an exceptional job! The braids they did came out amazing and what they did was better than what I asked for! First time going there & they will definitely have my business in the future!
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March 2023 by Jémima namima Antoine
I really like it?? ??i’ll come back and if i can I’ll send you some people.Service: Dreadlocks
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December 2022 by Francesca Paillant
First time @ Braids & Glam. I had an overall great experience at the salon. Stylist was friendly, understanding and worked fast. She is passionate about her work and it shows. Also, received many compliments on my hair. I will definitely return again to get my hair done.Thanks again. ??Service: Dreadlocks
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December 2022 by Gloria Moyemba
Very cozy and welcoming .top notch service , what you ask for is exactly what you get, and they make sure that you leave satisfied . Very accommodating to clients timewise as well. They don’t mind rescheduling or working after hours to accommodate a client.
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December 2022 by DORE ALL DAY!!!
Nice and cozy place, with a barber for cuts and styles! Definitely recommend.Services: Hairstyling
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October 2022 by Jay Elle
Please don’t waste your time getting your hair done at this place. Very unprofessional and unorganized. Just because you pay your deposit does NOT mean that your “booking” is confirmed. They will book you,take your money and then you have to be “lucky” if there will be anyone there to do your hair. It’s like playing the lottery. The “owner”, Grace (if that’s her real name) is full of excuses as to why I was booked & paid my deposit but no one could do my hair including herself because she was on “vacation” and also “sick”. She had me under the impression that she would be doing my hair when in fact she knew that she herself would not be able to do it because she would be on “vacation”. Her excuse was that she told another girl to do my hair but that girl was “sick”. No one ever contacted me to tell me this. I contacted her the day before my appointment as a reminder to not forget about my appointment and that I would be arriving early. I got no response back but the message said “seen” Her excuse was that she never saw the reminder message and that it must have been her kids playing on her phone. Mind you I book this appointment 2 weeks in advance and was texting with her and told me I was all set. The owner had laundry list of excuses. All the excuses sound like lies to me. Just be transparent and keep it 100. Stop booking clients when you know that you are not able to do their hair.———To the owner’s response below: wow what a professional sounding response, who wrote that for you ? Future customers please don’t be fooled by that response. This is one of the MOST UNPROFESSIONAL “businesses” I have EVER encountered! Where was your professionalism when you decided to video chat with me to explain what happened as you laid down in your bed and didn’t even have the decency enough to sit up as you spoke to me ?!?! Super unprofessional & rude. Not to mention the rude and unprofessional hair braiders that work in the shop. Everyone always talking about support black business but when you do the outcome horrible!Service: Braids
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October 2022 by Jay E.
Please don't waste your time getting your hair done at this place. Very unprofessional and unorganized. Just because you pay your deposit does NOT mean that your "booking" is confirmed. They will book you,take your money and then you have to be "lucky" if there will be anyone there to do your hair. It's like playing the lottery. The "owner", Grace (if that's her real name) is full of excuses as to why I was booked & paid my deposit but no one could do my hair including herself because she was on "vacation" and also "sick". She had me under the impression that she would be doing my hair when in fact she knew that she herself would not be able to do it because she would be on "vacation". Her excuse was that she told another girl to do my hair but that girl was "sick". No one ever contacted me to tell me this. I contacted her the day before my appointment as a reminder to not forget about my appointment and that I would be arriving early. I got no response back but the message said "seen" Her excuse was that she never saw the reminder message and that it must have been her kids playing on her phone. Mind you I book this appointment 2 weeks in advance and was texting with her and told me I was all set. The owner had laundry list of excuses. All the excuses sound like lies to me. Just be transparent and keep it 100. Stop booking clients when you know that you are not able to do their hair.
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September 2022 by Sable Covil-X
Horrible service, my braids for $150 were beyond huge. I have a nice length of hair and my braids fell out a week later. The braids are so uneven and braided in different directions, the shop was dirty too
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August 2022 by Vanessa DePina
The service here was horribly underwhelming. I was assured on the phone that I’d be out in under 3 hours for a simple box braid style. It took 5 hours. My stylist kept stopping to talk to her coworkers. If you can’t multitask, then maybe don’t. The topic of conversation was just as bad. Definitely do not recommend bringing your child. I asked my stylist if I could grab a tissue, as the AC was blasting so bad my nose was running. Her coworker answered “well if people wouldn’t come here with almost no clothes on”. As if it’s unreasonable to wear a T-shirt and shorts during summer. No semblance of professionalism whatsoever and TWO DAYS later, my braids are coming undone. Don’t waste your money. SeriouslyService: Braids
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August 2022 by Pastel Puppies
My daughter had a great experience here. Very efficient, kind and pleasant stylists. We will be back.Services: Box Braids
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August 2022 by Amanda Wells-Dodge
Absolutely love Grace and her girls at beauty and glam! The salon is very upbeat and posh, and the staff is super friendly and very quick. Love the braids, they are perfect!!Services: Hair extensions
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June 2022 by Marie Fortune
I got my hair done at Braids & Glam today, I am very pleased with my hair. Also, my stylist was very nice excellent price. I recommend it best beauty salon in Brockton Mass.
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September 2021 by Felicia Perry
Had an appointment at 5 after rearranging my day from the previous scheduled time that wasn’t able to be kept. Got there at 5 waited an hour and a half for someone to show up since the placed was closed , it’s now almost 8 and not even a phone call.. I obviously left, but this is not how a business is run.. will be taken my business elsewhere
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August 2021 by Shelby Cabral
called several times just to book my appointment. when I booked it I was not asked for my name or number or anything. just showed up for my appointment and the door is locked and no one is answering the phone and you can't leave a message. so ridiculous and unprofessionalohh a response from the "owner" ! well I don't quite know how they managed to call the clients booked considering the "scheduler" never even asked for my name or phone number