-
June 2024 by Robert Melo
Excellent store, very good customer service.
-
May 2024 by Brian Cordery
Just walked out after I told a sales rep that I want to buy a stainless Fridge, Stove and dishwasher. This useless rep told me to walk around and loom after I told him I wanted them to match. What a joke
-
April 2024 by Tim Peavey
Not alot of inventory in speakers/ stereo department . Service people were helpfu.
-
March 2024 by Antonio Rodriguez
They had a lot of refrigerators and home appliances. Small electronics were minimal.
-
March 2024 by Jason Miller
There's some good deals but it's not the same as dealing with best buy. Customer service is awful. My wife and I had to ask to be helped and got an attitude for asking. We bought a new whirlpool stove with a double oven and a side by side whirlpool fridge/freezer. It didn't get delivered for 2 weeks and they delivered the wrong stove. The fridge was all scratched and dented but of course "we bought it that way" and they still haven't come to fic the drawer they broke or the crooked handles. They claimed to have no models of the stove so they said they couldn't replace it we were stuck with it. After many calls to corporate and the outlet branch(who never ever had a manager available) over 3 weeks they finally delivered a new one. I'm a total tech member 7 years now and worked for best buy a couple holiday seasons. If that happened in the plymkuth store, Ricky would blow a gasket and bend over backwards to make sure customer leaves happy. Don't buy from the outlet. Everyone I know who's been there had an awful experience. And the staff could care less about customers.
-
March 2024 by Frank Hays
This place had a large variety of appliances. Prices were not substantially better than a store though and I was not able to find anything.
-
February 2024 by AJGT construction inc Tenemaza construction
Very good
-
December 2023 by Tony Kate
Do not buy from here, appliances are not properly tested. Bring home a large appliance twice to figure out they sold you trash is a lot of work with no reward! 2 dryers later and they don’t work and you call them and get directed to India. Best Buy you absolutely suck!!!! Best Buy is not a good or even a decent company clearly. They ain’t sears.
-
November 2023 by Kevin N
The absolute worst experience I've had with a company and with customer service. These people are awful. I bought an open box excellent item - upon arrival (after a 45 minute drive), it was badly damaged. The customer service people offered nothing for my troubles and said they could not cancel the order right away.
I waited 2 hours, called customer service, and waited another 20 minutes to speak with someone who could barely understand me or what happened.
The little bit of savings is not worth the hassle or your misery. Avoid this store and the quickly going downhill company that is Best Buy.
-
November 2023 by Richard Desrochers
Lousy salesman
-
November 2023 by Gilbert Rossy
Service can get slow. Prices are good.I come here even if I got nothing specific I want to get.
-
November 2023 by gmot455
Disappointment. Printer model not there. Ink cartridges too expensive. I will buy my new TV there, tho.
-
November 2023 by david moheban
Sold us broken dishwasher and out $700. Now Bestbuy saying out past 15 day return policy as install team not show up. Unblievable. Just buy bran new.
-
October 2023 by Jessica Nohmy
I am irritated beyond belief. I went for a washing machine, found one I liked and bought it. It gets delivered today and the whole thing is pretty much crushed. They don't deliver it in a box if you buy it from the outlet which I didn't know so the forklift at the warehouse completely ruined this washing machine. Then when customer service calls me they tell me they can't provide me with store credit until the item has been checked back in since I refused the delivery and then when I asked if I could get expedited shipping on the new washing machine I order they told me they can't guarantee anything even though they're the ones that ruined the washing machine. Customer service sucks pretty much wherever you go now.
-
October 2023 by Berthie Val
I am giving a 1 star just because it’s impossible not to rate. I went to get a computer and was nicely asking questions to An associate there « Billy »At first I thought he couldn’t hear because of the attitude, then I realized he’s perfectly fine but might just be racist. He ignored me several times, told me he doesn’t understand what we want from him. This was such a awful experience, if you don’t want to interface with people like me just say so, I wouldn’t mind. But the attitude made me feel uncomfortable.
