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February 2024 by Particleeffect esquire
Useless.
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December 2023 by Laura Cassenti
Absolutely terrible service. Unfriendly, unkind, and unwilling to help with a package that was shipped to the wrong address.
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August 2023 by rich Brown
I'm curious why the post office can raise there rates for shipping and I still have to take my time to pick up my own packages at the post office. The only delivery service that doesn't deliver!
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December 2022 by Leslie Setterlund
Rude post mistress not service oriented and unprofessional demeanorWorker bees are great in PO
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September 2022 by Dominick Daponte
The man with the beard could not be more unhelpful/rude.
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August 2021 by Lucille Kinghorn
shoves packages that don’t fit into the mail box, our old mail person used to come in our yard and take all of our recyclables and harass us for them when they weren’t out, put a beware the dog sticker in our mailbox for our extremely friendly dog who had an electric fence so he couldn’t reach the mailbox
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June 2021 by Adam Blake
Great customer service, worked with a great employee today.
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May 2021 by Brian
I constantly get emails saying my package was attempted to be delivered but couldn’t when someone is actually home. It’s a long driveway that the delivery person doesn’t want to drive down. LAZY! Amazon needs to get away from the USPS!
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March 2020 by Cheryl Green
This is the second time that I was treated in an unprofessional way by the person working at the post office. She threatened to send my daughters pkg back to sender if I didn't take it. When I question whether that was OK she stated it was a rule when I commented there were lots if rules at the post office she refused to give me the pkg. When I questioned whether she had the right to keep the pkg she reported that she did. This person is unprofessional and I feel as a tax paying citizen of Brimfield I should be able to get my mail without being harassed.
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March 2020 by Andrea Green
Horrible customer service. Rude interpersonal skills.
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December 2019 by p c
They should not accept packages if they won't deliver them! Ridiculous policy. I was told they can't back up their vehicle so they won't deliver packages to my door. Constantly have to pick up my packages leaving work early to do this. Yet I saw mail truck on another street going up someone's driveway!
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December 2019 by Tammy Baillargeon
The Brimfield postal service accepts packages from UPS and refuses to deliver them to your home
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July 2019 by Danny B
No longer delivers packages to your door. Now we have to go pick up our mail constantly and often don't get our packages on time due to their hours and notifying us a package wasn't delivered after they close. Horrible new policy that pertains to Brimfield only. Sturbridge doesn't do this!
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October 2018 by Tara I.
The post office no longer delivers packages to anyone with a driveway. They will not use Reverse in the trucks. This means I have to wait extra days and take time out of my work schedule to get to the office before 4:30pm.
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April 2018 by Lori F.
For 3 years, off and on, I've mentioned to the mail carrier and even driven into town, which I don't drive that way for anything and is many miles out of my way, and talked with the Post Master, about my mail being bent and crushed when documents that I've bought have in BIG BOLD STAMPING on the front to PLEASE DO NOT BEND!!!!! How irritating and frustrating.
