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March 2023 by Derrick D.
Great store but picture shown is not Walgreen's in Bridgewater, should be 4 Central Square not Harvard Square.
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May 2022 by Boston T.
I switched from CVS to Walgreens years ago, and the staff have usually been excellent. However, in the past couple of months, I have gone to the drive-thru and it had been closed due to Covid testing. Disabled people depend on drive- thru, and it is unreliable for them to keep closing it like that. The manager should realize that disabled people often spend big bucks on medication, but I am considering switching to a more reliable, consistent pharmacy. That's too bad. It had been great for years. You can't just stop offering a vital service at random.
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January 2022 by Google user
Friendly staff and very helpful.
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August 2021 by David B.
For a health and wellness business their pharmacy doesnt seem to care about its customers. They screwed up my order and told me to go somewhere else to fix it. Horrible
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April 2021 by Joseph O'Neill
Friendly staff and very helpful.
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August 2020 by Kristin J.
I used to go to the Rite Aid in Bridgewater in the Roche Bros Plaza, but they closed and merged with Walgreens down the street. At Rite Aid they knew me by name and always treated me like a human being. Since going to Bridgewater I have dealt with rude staff multiple times. Today a woman answered my call and was very rude to me, told me my prescription that I pick up every other Saturday would not be ready until Monday, and this is a prescription that I need to take every day. Upon asking questions regarding why this change of date, she was rude and just kept talking over me saying that they just have to go by the insurance. Mind you I was not upset and was being completely polite. I have always been told that if you have questions you should ask the pharmacist, but this woman was completely dismissive of my questions and then even hung up on me while I was mid sentence. This was the last straw for me, I'll take my business elsewhere from now on. There is a really nice gentleman that works in the pharmacy but other than that I never feel like these people care to go above and beyond and in my opinion that is their job being in healthcare. Definitely will not be going back after picking up this last script and that's too bad because I have been with them for a year now since Rite Aid closed. If you want to be treated with respect or at the very least treated like a human being, go elsewhere.
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December 2019 by Dave T.
Was a great pharmacy a few years ago. Now it's a nightmare. The new woman pharmacist is arrogant and dismissive. Most of the college-aged staff are clueless. Avoid it at all costs.
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October 2019 by Megan B.
Ordered my prescription on Thursday. The following day I received a notification that it was delayed - called and was told that it would be arriving in an order that afternoon. I never got an update via email or text so I logged on to check the status on Saturday and found that the order was cancelled or something; I had to re-order. Received another notification that this new order was delayed yet again, so I called the store and after a 15 minute hold, I was told that they had no idea when it would come in because of their suppliers. Finally offered to find me a store that had it in stock. I'm sorry, but that's ridiculous. I understand that they have no control over their supplier but if a customer has called because they urgently need a prescription, you would think that they would have had the courtesy to call back and let them know that the prescription is taking longer than they had told them, rather than cancel their order without notification - ESPECIALLY with something as vital as a prescription can be.
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February 2018 by Karen S.
Do you know that Walgreens does not offer scooters for people who are unable to walk? This week I went to Walgreens to pick up some things thinking that they would have a scooter, but they don't. I had to shop around the store on my crutches, and I can not put weight on my right leg. As I walked down aisle 3 my crutch slip out from me and I had to put my bad foot down. I told the cashier and she said she would let someone know that aisle 3 was slippery. I sent corporate an email and have not heard from them