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March 2024 by Mechelle G.
Title: Disappointing Floral Arrangement Experience I recently received a floral arrangement from my little granddaughters in Florida for my 63rd birthday. Despite the florist's claim of delivering them on my birthday, they arrived a day late, and the disappointment didn't end there. The flowers looked lifeless, and the vase held very few blooms, creating a lackluster arrangement that seemed devoid of any thoughtful design. It's disheartening when special gestures fall short, and I hope my feedback encourages the florist to improve their services for others.
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February 2024 by Medium Lauren Robbins
This place is disgraceful I just had a service for my Mother yesterday/today that several family members and friends (not me) sent flowers to. I was actually told by the Funeral Home NOT to order flowers from Bridgewater florist , because they arrived dead wilted, or not like the pictures shown, I have uploaded two of the pictures of bouquets sent or tinier than what people paid. My mother in law and other people who spent over $100 or more had small bouquets and dead flowers arrive instead of what they ordered. Go to Studio 27 in Taunton or another florist and check their review but DO NOT USE BRIDGEWATER FLORIST. I have grown up and lived in Bridgewater for a long time and never ever saw them do flowers in this bad before. I had ordered for another relative that had passed away while in this place couple years ago, and they showed up the same way said I’d never order from from again. I would never have anybody go back there and order again.
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February 2024 by Chelle
These roses look like they have been through a lot before they were delivered to me. Also one flower arrived broken and dangling off. They weren’t “arranged” either, just placed in a vase. This is unacceptable.
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February 2024 by tom anderson
Ordered flowers for delivery on valentine’s day. Week later have not been delivered and no answer when calling. No email on website to contact anyone.
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February 2024 by Kristen H.
Very dissatisfied with my arrangement for my father's funeral flowers. I ordered a banner to come with the arrangement and paid extra and it never came with it. My mom and sister in law had the same issue. Over priced for what I got. It was very upsetting to walk into the funeral home and see our arrangements and then not have the banners that said Husband, Dad, and Pa. Will never use again or recommend.
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February 2024 by Daryl
Have now had flowers delivered twice from this place. Each time a box of chocolates is supposed to be a part of the order and now second time has not arrived. And no one answers the phone. Waste of money, and no one to talk to. Please refund the money for the chocolates that have never arrived either times.
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February 2024 by C M
Ordered roses for Valentines Day 2 weeks ahead of the holiday to insure they were received on time. Valentines Day came and no flowers. I was so embarrassed and my girl so let down. I started calling the florist around 3pm to check on delivery status. I got hung up on several times and their “check your delivery status “ said no order was received despite me having a confirmation. I finally got a hold of the florist the following day and was offered a lame “ sorry” and asked if I wanted them delivered that day. Really!? I did get my refund but I would stay clear of this florist!!!!
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February 2024 by Tracy Mackay
I ordered birthday flowers for a friend on 2/13 to be delivered on 2/14. They promptly deducted the charge from my account. The flowers haven't been delivered yet and it's the end of 2/15. I have tried multiple times calling and cannot reach anyone as their "mailboxes are full". I sent an email about the status and have not received a response. Do not use this florist. I will be driving there tomorrow for a full refund!
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February 2024 by Robert S.
DO NOT USE THIS FLORIST. Would give it ZERO stars if I could. Ordered a flower arrangement, came completely different than what I ordered. The three roses were wilted and they threw in ugly carnations and greens to fill. It was awful. Tried calling several times, no answer and you can't leave a message. GROSS. CLOSE YOUR BUSINESS!!!
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February 2024 by Avery H
If I could. I would give this negative 5 stars. My elderly mother in law wanted to send me a birthday gift and requested a basket with chocolates and a balloon to be delivered on my birthday. The florist called and told my MIL it was delivered and in fact it was not. We have a ring camera at each door and never did anyone approach the house. Two days after my birthday the gift was delivered. It was simply a saran wrapped pineapple, a few bananas and some bruised apples. Like no basket. Just a cheap plastic plate and Saran Wrap. No ribbon. Nothing that would make it look like a gift. Embarrassing for any company to charge and deliver for. It was approximately $8 worth of produce. And that might be generous. Then maybe .50 cents for the plastic plate and Saran Wrap. My MiL called her credit card company and had the charge reversed. Rightfully so. Do not utilize this florist for anything, unless of course you hate the recipient. I feel like my elderly mother in law was taken advantage of. Which is disgusting.
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January 2024 by Poopie Cheeks
Dead wilted brown roses. How can they send this out? They should be ashamed of themselves. The card has no sender's name on it. The delivery date says it was supposed to be delivered 2 days ago. Very disgraceful! We even tipped the driver. I feel bad for whoever sent these to me. Time for this place to close for good, especially with all these horrendous reviews.
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January 2024 by Ashlii Savage
Thank you for leaving my birthday flowers outside in the cold December weather...12/21/23...
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January 2024 by Wayne Benner
Still have not reviewed the same day delivery that I referred a day ago. Can’t get in touch with active at that office at all. Very disappointing I paid for delivery today and they have not been delivered and no one is answering the phone. Horrible experience. Wish I had read the reviews. I will be going down to the retail location to get my money back!!!
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January 2024 by Jocelyn Leivancore
I don’t leave bad reviews often and especially try to avoid leaving bad reviews for small businesses but this place is truly awful. They send out flowers that are not even close to what was ordered and with some of them already being wilted. Very underwhelming and disappointing.
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January 2024 by Stefanie D
I try very hard not to leave bad reviews for small businesses but the atrocious “arrangement” my mother received the day after I scheduled delivery was unacceptable. She called them immediately after receiving it and they responded that it must’ve been picked up before finished and that they would send a replacement out right away. I’m writing this one week later, no replacement, no further communication. I had to make a separate trip to buy a replacement that actually had flowers elsewhere.