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November 2023 by Kristin Lillie
DO NOT BUY FROM THIS SHADY DEALERSHIP!!!I picked up my new to me 2015 Jeep Wrangler on a Friday night, pulled out and pulled right back in as it had a noise it did not have during the test drive. Was told by Dan that is just how Wranglers sound. Saturday morning I didnt feel safe and stopped driving it as the noise kept getting louder and felt like the car was going to just fall apart. They told me to bring it back to them for the sticker which I knew would fail as the noise and shaking it was doing I knew something was not right. Shocking they took it to Sullivan Tire in Bridgewater and it passed. I then asked about the noise again and Mike said " you own it now you can bring it wherever you want". Drove it straight to a Jeep dealer and they said I am lucky I didnt drive it much as there was 5k in work that needed to be done and it was all safety issues !! THE CAR SHOULD NOT HAVE PASSED INSPECTION! They must pay off Sullivan tire to pass cars. It was towed from Jeep back to my house so I could talk to them face to face about these safety issues. Once I spoke to them they came to my house to pick the jeep up. They agreed to fix all the issues but wanted to do the work themselves which was fine I just wanted a car that was safe to drive with my family. They then called a week later and said it was ready but when I asked Mike for a copy of what was fixed he said he couldnt give me anything but started listing off everything they fixed. I just wanted the car back so didnt want to argue. I was also told it was personally driven on the highway and there were no issues. I also asked Mike why there was no coolant in the car when I checked Saturday morning and he advised me HIS MECHANIC didnt bleed the lines correctly. He also stated after he picked up the Jeep from my house he called Dan and said there is something really wrong with this Jeep. Well what do you know I pull out and the car doesnt even drive straight!!! I am all over the road. I am defiantly not bringing it back there as now I have owned a car for 15 days and havent been able to drive it. Get it looked at again and was told they didnt replace some bearings and the steering column was barely on which is why the car was all over the road. Also, once i got it back i had a lot of new scratches on the paint as well. No way was I bringing this back to AUTO CITY to have them fix this issue just to have them F up something else so I am paying out of pocket to fix the other safety issues that were not fixed. I regret ever giving this company my business. STAY AWAY!! I would list everything that was wrong with it but I do not have the invoice from Jeep on hand showing everything that needed to be fixed.
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November 2023 by Kristin L.
BUYER BEWARE!!!I picked up my new to me 2015 Jeep Wrangler on a Friday night, pulled out and pulled right back in as it had a noise it did not have during the test drive. Was told by Dan that is just how Wranglers sound. Saturday morning I didnt feel safe and stopped driving it as the noise kept getting louder and felt like the car was going to just fall apart. They told me to bring it back to them for the sticker which I knew would fail as the noise and shaking it was doing I knew something was not right. Shocking they took it to Sullivan Tire in Bridgewater and it passed. I then asked about the noise again and Mike said " you own it now you can bring it wherever you want". Drove it straight to a Jeep dealer and they said I am lucky I didnt drive it much as there was 5k in work that needed to be done and it was all safety issues !! THE CAR SHOULD NOT HAVE PASSED INSPECTION! They must pay off Sullivan tire to pass cars. It was towed from Jeep back to my house so I could talk to them face to face about these safety issues. Once I spoke to them they came to my house to pick the jeep up. They agreed to fix all the issues but wanted to do the work themselves which was fine I just wanted a car that was safe to drive with my family. They then called a week later and said it was ready but when I asked Mike for a copy of what was fixed he said he couldnt give me anything but started listing off everything they fixed. I just wanted the car back so didnt want to argue. I was also told it was personally driven on the highway and there were no issues. I also asked Mike why there was no coolant in the car when I checked Saturday morning and he advised me HIS MECHANIC didnt bleed the lines correctly. He also stated after he picked up the Jeep from my house he called Dan and said there is something really wrong with this Jeep. Well what do you know I pull out and the car doesnt even drive straight!!! I am all over the road. I am defiantly not bringing it back there as now I have owned a car for 15 days and havent been able to drive it. Get it looked at again and was told they didnt replace some bearings and the steering column was barely on which is why the car was all over the road. Also, once i got it back i had a lot of new scratches on the paint as well. No way was I bringing this back to AUTO CITY to have them fix this issue just to have them F up something else so I am paying out of pocket to fix the other safety issues that were not fixed. I regret ever giving this company my business. STAY AWAY!! I would list everything that was wrong with it but I do not have the invoice from Jeep on hand showing everything that needed to be fixed.
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September 2023 by Savannah Pacheco
I just bought a car from Auto City and I am very happy with my purchase. The staff was very respectful and caring. They made sure to change my oil and make sure my car was guarantee to pass state inspection. They even paid for my inspection. I will highly recommend this place!!
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August 2023 by Jack Mostiller
I had a terrible experience with this place. They sold me a lemon it had problems the very first day. From the Check engine light being on the first day we picked it up. Auto city had my car for 30 days after purchase whereas there was multiple thing’s wrong with the vehicle. When we finally got the car back it went 30 days before the check engine light came on again. Finally after 8 months the transmission went and the car was worthless. They lied to me saying it was a great vehicle and it would be a perfect fit for us. I lost 15k. I highly suggest no one goes here with high expectations! They are 100% scamming people.
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August 2023 by Randy Estrada
Recently bought a 2017 Nissan Sentra. I had a pre-purchase inspection at Sullivan nearby, and they said it was the cleanest used car they’ve inspected in a long time. These guys are the real deal, no pressure and transparent. They stand by their cars and quick to fix any concerns with the vehicle. They really make sure their customers are satisfied. I’ve had a great experience so far and highly recommend them. Thank you to the Mikes and Dan!!!
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August 2023 by audrey wilson
After having bad experiences in the past with dealerships, ratings are everything to me. I was drawn to this dealership due to their excellent reviews and they definitely stand correct! I purchased a 2012 nissan rogue here with a bit of a tricky situation with my previous car and they easily could’ve sold the car to a buyer that was less work to deal with, but they didn’t. I really needed to find a good place like this, truly. Also, the pictures posted for this nissan honestly didn’t even do it justice, it looked even nicer in person which is so rare nowadays. I will recommend every person to them in the future. They are kind, easy to talk to, friendly, just overall amazing people! It can be intimidating doing this things as a young girl and I didn’t feel intimidated or judged once, honestly I can’t say enough nice things!!
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July 2023 by Mars Life and Beings
Great dealership. Bought a used Cadillac and had a few issues. They were mostly covered by the 30day warranty. Mechanic is excellent. Always got back to me promptly. Would recommend.
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July 2023 by O
Don’t waste your time or money, bad business practices and very shady. I 100% had an appointment. (Owner)Bernie is an actual low life completely inept in every way AND A LIAR!!! It’s unreal how much of a low life this guy is.I have several family members who work for MSP. But I chose to file with the BBB and In my report I put that Mike the person who gave me the appointment was really nice. If you look at other reviews you will see the same thing “Mike was great the owner was really horrible”. He became violent with me and it’s all on record. Do yourself a favor STAY AWAY FROM THIS PLACE!
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June 2023 by Justin
No surprises or hidden fees, upfront and honest about the out the door price, I appreciate a place that is transparent. Mike and the team were friendly and helpful every step of the way! I would definitely recommend Auto City for anyone buying a car!
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May 2023 by Jenn Hogan
Nothing but great things to say about AUTO CITY !! Helped us buy our daughters first car. Explained everything , very helpful and answered all our questions.
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May 2023 by Mike C.
Have a blown head gasket only had it for two months. I would not recommend this place to anybody if you get a car here, make sure you have it thoroughly checked by a mechanic. They are shady bastards and if you're out of town, please think about going somewhere else.
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April 2023 by Sol Villodas
Mike and the whole team @Auto City LLC, did a great job taking care of my auto need.I recently purchased a Nissan Murano and they were nothing but helpful. After the situation that we came across, they did everything they could to fix it. They went beyond extra with the waranty and I'm more than grateful for it.When I mentioned any concerns, they were quick to address them with no hesitation. They were straightforward and didn’t try to hide anything about the vehicle. Very helpful and knowledgeable in answering all of my questions.They were very professional and delivered excellent service throughout the whole process. I would heavily recommend.I am a happy customer.Thanks Again to all of you!Sol
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April 2023 by pedro decarvalho
Bought a used car from Mike at Auto City in Brudgewater. This was the easiest car buying process that i have ever had! I got a great deal and love my nissan maxima thanks to Auto City. Highly Recommend
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April 2023 by Jose Vinagre
Dan, Mike and Mike handled everything with my transaction from start to finish with ease and professionalism. I liked doing business with them so much we just bought my wife her new to her vehicle from Auto City as well. If you are in the market for a qualify used car I strongly reccomend Auto City llc I. Bridgewater ma.
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March 2023 by Cody
Purchased a 2016 Nissan from them about 40 days ago they never disclosed to me the car had a new transmission and it wasnt on the Carfax. The car broke down was brought too nissan where they told me the Driver side Axel was installed incorrectly. Auto City installed it and they wont stand behind there car at all. Shady business Horrible customer service do urself a favor stay away