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March 2024 by hey hey
This location is poorly stocked; rarely have what I am looking for. Employees are not helpful to anyone over 30 years of age. If I go into the store alone, I am ignored. If my 17 year old daughter is with me, employees are all over her (even though I am the one who pays).
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February 2024 by Jaclyn
The store was an absolute mess, I had a gift card I was trying to spend and didn’t bother using it as I couldn’t find anything I was looking for. Products were on the floor, there were completely empty shelves - very disappointing. The staff were apologetic, but it was a bad experience.
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January 2024 by Joanne Collupy
Very pleasant employees
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January 2024 by Gerna Luis
Online it says it closes at 6 pm but attempt to walk in at 5:24 pm and the doors were locked.
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January 2024 by Ashaunti Gordon
THANK YOU ROSE!! she was so helpful.. really took her time to help me find the right brand and shade. honestly, the only time ive ever been offered help by an Ulta employee. Promote her !
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December 2023 by Beth GB
I booked a blow out appointment with Hind, she did an amazing job! My hair has fullness and style, I will absolutely book with her again when I want to treat myself.
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November 2023 by Patrick Rice
The people on register were nice but the managers seem to be very rude. They would not turn to face me when I asked for a recommendation and ignored me and showed me their back.
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September 2023 by Tata Supima
Big, clean, good selection of makeup for any budget.
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August 2023 by Katherine Christopher
Don’t even think about doing a pick up orders here. I ordered two Fenty beauty lip glosses, about an hour and half before store closing. They did not have it ready, because they apparently need two full hours to get two lip glosses lol. The store manager with red & blonde hair, tried to resolve this by just simply cancelling it, because getting two lip glosses is so difficult. Whatever, she didn’t even end up cancelling, had to call the next day, to request to cancel cause apparently that was so difficult too. I’m amused because I’ve done pick up orders at busier branches, never have I experienced such Laziness!I should have just walked to the fenty aisle and grabbed my stuff, which would’ve taken less than 10 minutes haha hilarious
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August 2023 by Letyamil Cintron
They have expired products on shelves.Check the expiration dates.I went in and asked for a product from Dior, they don’t have that brand in store and recommended to get it online.I expected a recommendation but unfortunately they didn’t recommended me to try another brand while I was being there walking for like a good 20 minutes. I didn’t even got a welcome.
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June 2023 by A
Was welcomed by employees and was asked if I needed any help selecting perfumes, super nice staff. Lots of items to choose from.
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May 2023 by Lana G
Hind Bensaid was amazing! Her customer service is top tier! And I have never seen my hair at the end of an appointment and loved it so much!!! I will continue going to her forever!
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April 2023 by Kate D
Worst experience. Entitled costumers that think they can say whatever they want and then play the victim when called about by another costumer. The fact that the manager on duty walks around thinking they own the place and not interact with costumers is a joke. The other associate/cashier was very nice and honestly would do better at another place. Ulta is legit trash don’t waste your time. You can go to Walmart and get the same products. I went right to Sephora after and belly laughed with the staff about Ulta.
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March 2023 by Heidi Lynne Kurter
I am OBSESSED with this Ulta! Eloise and Grace (I hope I spelled their names correctly) have done more for me in three weeks than Sephora has helped me with over this past year. I not only struggled with the right skincare and makeup products which they helped me with but they also taught me how to contour and whatnot! What I loved is they gave me options of different price points. I finally have a skin and makeup routine that makes me feel beautiful! Ps. Everyone else at this location has always been super friendly and helpful too!
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March 2023 by Maria M.
I went to Ulta in Braintree looking for a color match on foundation.I had the pleasure of being waited on by Katelyn.Immediately upon walking in she greeted me and asked if she could hep me.She called over the color consultant and she matched the color quickly.I was in and out in less than 10 minutes.She followed me to the checkout, did my gift card for me.What a refreshing experience I had there because of Kaitlyn.Thank you for being so good at your job.
