-
December 2023 by Nathaniel Chester
I work nearby so unfortunately I've had to go to this location a few times for exchanges/ returns of online orders. The store is always cluttered and disorganized and the staff vary from plain old rude to openly hostile as soon as you walk into the location.
-
August 2023 by Satya Kamarajugadda
Pictures and shirts are very bad.skirts long.
-
February 2023 by Ирина Литвинова
My name is Irina and I never complain in a public space. But I think the world deserve to hear about this horrible incident that just happened to me and my daughter at Children’s place store on January 21 at 1.30 pm that scared me and my daughter probably for life.Me and my daughter 4 year old arrived to pick up clothes we ordered online. We were waiting in line for our turn. The first customer was having difficult time and had some issue and asked for store manager. They argued and customer left. The second customer started having issues and arguing very loudly with the store manager. I asked them to come down and then the customer turned and started pointing her finger in my face and yelling: “remind your own business” multiple times in front of my little daughter. I did not feel safe and said if you did not have children I probably would of called police. She kept yelling at me, asked me to call to police and then the store manager started doing the same thing. Store manager also said that it wasn’t my business to ask them by the way politely to stop yelling in the children’s place store around my little 4 year old. The store manager was yelling at me all that time while I was waiting for my order. I wish I could leave right away. She also asked her sales team to call security to kick me out from store and black list me. I hope there is some recording from the store that could be viral. My daughter screamed from fear that those women would attack me. I felt scared, unsafe for myself, for my daughter and all in the place where South Shore Plaza sells clothes for little kids. I was trying to call to mall management but nobody was answering. When I asked the store manager for her name she yelled: “I am going to give you nothing and not saying my name to you”. Store manager? At kids store? Can treat customers like that????? I need to understand if this is normal at south shore plaza Braintree MA and who can help me to understand how to manage this type of situation. I basically ran away from the store in a fear that this person would attack me in-front of my 4 year old daughter ???#childrensplace #childrensplacestore #childrensplace#southshoreplaza #southshoreplazamall #southshoreplazabraintree
-
January 2023 by Ирина Л.
My name is Irina and I never complain. But I think the world deserve to hear about this horrible incident that just happened to me and my daughter at Children's place store on January 21 at 1.30 pm that scared me and my daughter probably for life.Me and my daughter 4 year old arrived to pick up clothes we ordered online. We were waiting in line for our turn. The first customer was having difficult time and had some issue and asked for store manager. They argued and customer left. The second customer started having issues and arguing very loudly with the store manager. I asked them to come down and then the customer turned and started pointing her finger in my face and yelling: "remind your own business" multiple times in front of my little daughter. I did not feel safe and said if you did not have children I probably would of called police. She kept yelling at me, asked me to call to police and then the store manager started doing the same thing. Store manager also said that it wasn't my business to ask them by the way politely to stop yelling in the children's place store around my little 4 year old. The store manager was yelling at me all that time while I was waiting for my order. I wish I could leave right away. She also asked her sales team to call security to kick me out from store and black list me. I hope there is some recording from the store that could be viral. My daughter screamed from fear that those women would attack me. I felt scared, unsafe for myself, for my daughter and all in the place where South Shore Plaza sells clothes for little kids. I was trying to call to mall management but nobody was answering. When I asked the store manager for her name she yelled: "I am going to give you nothing and not saying my name to you". Store manager? At kids store? Can treat customers like that????? I need to understand if this is normal at south shore plaza Braintree MA and who can help me to understand how to manage this type of situation. I basically ran away from the store in a fear that this person would attack me in-front of my 4 year old daughter #childrensplace #childrensplacestore #childrensplace#southshoreplaza #southshoreplazamall #southshoreplazabraintree
-
January 2022 by Malika Jefferson
good selections of clothes for babies and good quality of shoes and friendly employees but the prices to the clothes were too expensive
-
December 2021 by sam baptiste
When to the store and it was close but the website said there open until 10p
-
November 2021 by Dina Markowski
The return policy is awful.Very rude staff.I will never shop
-
November 2019 by Sammy K
Called to inquire for availability of my son's polo shirts in a certain color. The employee who answered just said, "we don't have those." Asked for something else, "The employee's response was, "We don't have that too" didn't even bother to go check. Called another store in the N.shore and made the same inquiry. I was put on hold as the employee went to check and got back on the phone and told me they have one of what I was looking for apologized for not having the other. This store's employees need to be taught customer service. It's cost nothing to be helpful to customers.
-
August 2019 by Paula Robles
Not much variety of size and clothing very disorganized.
-
June 2018 by Cuchy:3
My mom got me these very cute new shirts and I had to look where these were from. I looked at the back and the only word I saw was PLACE which didn't really make sense to me so I googled it. I gave it a three because some of the shirts looked like pajamas instead of going-out clothes and the fact it didn't give the whole name of the store on the back.
-
February 2018 by Samer Abuhajeb
Very very bad customer service at this location
-
December 2017 by KawaiiUnicorn
My mom got me these very cute new shirts and I had to look where these were from. I looked at the back and the only word I saw was PLACE which didn't really make sense to me so I googled it. I gave it a three because some of the shirts looked like pajamas instead of going-out clothes and the fact it didn't give the whole name of the store on the back. Btw I loved the "Follow the Wifi" shirt. It just describes me perfectly.
-
August 2017 by Kristian De Pass
Went to South Shore Plaza Childrens Place at 840 on a Saturday night to be told that the store was closed when it is located in the mall and closes at 9pm. Then the manager stood in the door and asked me what i could buy in 5 minutes anyway! When i called the store the next day to speak to another manager i could not get in touch with one. I even emailed the corporate office which sent back a computer generated response! I shopped at this store frequently in the past and they will no longer get any of my business. Very horrible customer service!
-
November 2010 by A Google User
Love shopping at the children's place because of quality vs price BUT this particular location isn't known for very helpful assistants :(
