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March 2024 by Sandra M.
Too many complaints about service and not well trained . Terrible customer service reps. For the money move on to a better place. Just not a Sephora . These places are not clean they use same towels on other people and they don't sanitize all the time. Just watch them.
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December 2023 by Aniesha A.
Ghetto and unprofessional as hell. Will definitely not utilize this location for any of my makeup and skincare services.
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October 2023 by Donny Monkevicz
My daughter always wants to come here, staff very helpful
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October 2023 by Jessica T.
Was having a fantastic time until the manager forced the employee I was with to go on her break in the middle of helping us. Then we proceeded to be passed around the store to one employee then another one...wtf?? completely turned us away from buying anything bc it made you guys look so incompetent why did you guys do this?
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September 2023 by Bryttany Grandoit
Josh was very helpful assisting me in finding what I needed. He also had a lot of information on the product and its benefits!
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August 2023 by Leslie Pina
Two weeks ago I scheduled a makeup appointment at this location. Earlier this week I was contacted by Yareliz who stated that there was an issue with the schedule and she would need to move my appointment to 2:30 instead of 2pm. Although it was a huge inconvenience I accepted it as I know these things can happen. Today, I arrived 15 minutes early and checked in to let them know I was waiting for my 2 o’ clock. 10 minutes later the manager approaches me and says that Yareliz failed to communicate the schedule modifications with her and that I can only be accommodated at 2:30. I couldn’t wrap my head around the lack of communication at this location. I waited an hour and 15 minutes for my appointment to begin when I was only supposed to wait 15 minutes. The makeup artist who assisted me was very pleasant and apologized for the delay although it was not her fault. I felt bad for her not being able to take a break but I really needed to get going because the wedding reception was scheduled for 4 and we didn’t get started until 2:45. Super inconvenient, thank you Yareliz!!
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August 2023 by Brendan P
Going to store then there's going with a kid to a store and the ppl helpful nice and omg the colone there I came out saying I'm not buying nothing and what do you think I did ? Spent money
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July 2023 by Samantha C.
Love this place it's like a kid in a candy store. Employees are so helpful and sweet. Always coming back
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June 2023 by James O.
Girl in black polo hoodie today on June 17 gave me and my girlfriend attitude at the register giving a snarky remark "I can't take you at this register" and walked away with an attitude. Great customer service.
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April 2023 by Kathryn Thomas
I went to sephora today after work to get matched for foundation. I havnt used foundation in a few years and I was hoping they could help me. I asked someone if I could be matched the woman pointed me to the front of the store said someone would meet me there . I get there today and I wait a few minutes I ask a girl if she could help me as she was on her phone. She looked at me rolled her eyes and said someone would be with me in a few minutes. A few minutes went by and the same girl came to me and asked what I wanted to be matched . Her name was crystal and when she matched me she shoved a phone on my forehead kinda roughly and grabbed a few products Nats had. The colors were nowhere near my tone I'm very fair skinned with cool tone she brought out items that were orange smothered them on my face and then asked which one I wanted. They did not match me whatsoever.even if I tan in the summer they wouldn't match. I then went to ulta in taunton and a very nice woman Linda was able to help me she said she was a regional manager I believe or consultant for the makeup .but she was wonderful I will never go to sephor again.i felt like such a bother and all I wanted was some makeup to make myself feel beautiful but that was too much to expect from crystal at sephore
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April 2023 by Rob Stan
Great Staff Great customer service, the store is clean and well staffed, a very wide selection for women not so much for men.
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March 2023 by Vylad Ro'meave
i swing by here occasionally to see whats in stock, i've only just gotten into makeup. i'm pretty indecisive so i spend a while pondering about what i'm gonna buy so i kinda trail around. the staff are sweet -- but they keep following me around the store whenever i go in, constantly asking me if i need help. its a little overwhelming and drives me away from it since while i respect customer service, its a little much and its really awkward when i'm trying to look at false lashes and theres a girl standing over my shoulder. other than that, its always clean and organized and theres a lot of stock!!
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February 2023 by Maddy Wise
The managers here are awful. Chris and the other female manager are both rude and antagonistic for no reason. I returned an expired product and informed her that the product on their shelf was also expired and the lady I spoke with said “that’s not our problem”. Jaime was VERY nice and she should be a manager instead!
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February 2023 by Donic Reid
The place was fine but the associate didn't make me feel like she wanted to help.
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January 2023 by Katelyn Omar
Good selection but they never replace the testers. I come by maybe once a month the testers that have nothing left i try the swatch and theyre usually just empty. I come back a month later theyre the same. I work at ulta and we always keep our testers in shape please replace them more, especially when theyre empty.