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October 2023 by Sean Bray
Friendly staff and prices are fair come support small businesses where Ya actually get expert advise and plenty of products.
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August 2023 by GF CARUSO
They always seem to have exactly what I'm looking for. The people are very friendly. So much better to shop small and local.
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May 2023 by Glenn D.
I went into Richmond Hardware today to find some mechanical bolts and nuts to replace the broken ones on my collapsible camping chair. I was met by the manager/owner(?) who paged an employee to assist me in selecting the proper length and width of the bolts and nuts. Matt examined the broken piece and selected a proper replacement bolt for each of the broken pieces. I thought that I would be spending my afternoon with pliers and a wrench. But to my surprise, Matt attached the bolts and tightened the nuts. I definitely recommend Richmond Hardware for their courteous employees and expert service. Thank you.
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October 2022 by Shannon Borden
I purchased custom blinds from Richmond and was very pleased with the results! The customer service was amazing and the blinds look fantastic! They really took the time to help me make a selection. Also, Chad did a great job installing them. Bonus- they blinds were anticipated to take 3 weeks to come in but came in just a week and a half!
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September 2022 by Dan Oconnell
This place is the absolute best store, customer service wise, I've ever been in! Big thanks to everyone in the paint department. Jon Kevin Connor you guys are really helpful!
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September 2022 by Annalisa P.
Went in with a toilet issue. Gentleman in black tshirt came over asking if I needed help. Took me to the plumbing isle and was telling me what to get and also what to do when I get home to fix it. Extremely helpful & it fixed my problem. This store is awesome.
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June 2022 by G. P.
Always helpful and knowledgeable! I like their staff- been going here for 28 years.
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May 2022 by Bradley Sohmer
Everyone is so friendly, what a wonderful experience
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January 2022 by brandi kessel
Good variety, Helpful employees
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August 2021 by Song Boon
Very good service mind staffs. Giving 5 stars.
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August 2021 by Adam MacMillan
I work at home depot. We have no window shades. Richmond does. The cheap ones that everyone wants. And they cut them.
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July 2021 by hong
The store didn't carry the specific paint we were looking for, but the manager went out of his way to help us, he called another store to ask if they had it, wrote down the address and phone number for us to make sure we found what we wanted. He was super knowledgeable and helpful, couldn't be happier with the experience!
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June 2021 by Barbara Giusti
Exceptional customer service. Bought a portable air conditioner and before I could ask they brought it out to my car!
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June 2021 by Chandrea Perry
They are so helpful..and friendly!
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June 2021 by Sam Donlin
I got what I needed at a low price. Can't complain.