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May 2024 by Meghan Heywood
I went today and got skates, a helmet, and I got sized for gloves as well. Samantha greeted me as I came in and was so kind and SUPER helpful.We used the fit lab scanner and she pulled a few different skates for me to try. After finding the perfect pair, I got them baked and sharpened (included!). She also helped me pick out some different laces to try out.Then she got me fitted for a helmet as well; pulled multiple brands and sizes to try and even removed the cage off one so I could try without it.She even helped me find what size and style of gloves I’d like; knowing I’d like to find them second-hand.What was SUPER helpful: they’re shipping everything to my house! I’m from out of state, so traveling home with my new gear would prove difficult. Samantha was so knowledgeable and friendly; she answered all my questions and provided useful insight on things. She definitely made the experience 1000% worth it.
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May 2024 by Roman Jurkovic
Had troubles to find somebody to help me. Engagement from the staff should be better. I had to go to register and ask for help after browsing the store for some time already. Anyway, employee helped me with a stick. Found the prefect fit in all aspects (flex, length, price range,...). Hour later, I scored a hat-trick so I cannot be happier :D Convenient location and easy to find. Huge variety of products.
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January 2024 by Judy Goudas
Wonderful experience from employee jay !! Knowledgeable, kind, patient. Everything your looking for when purchasing retail /hockey equipment.Thankyou !!
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December 2023 by Daniel Michaels
I got great service and advise buying my first pair of skates. No up selling, just good advise and listening from seasoned skaters. I'd give 5 stars but I ha e no comparison to make.... so take this as a 5 star review.
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December 2023 by Lori Dunne
I wasn't going for hockey equipment..I was going to find a Bruins sweatshirt for a Christmas present..there were a few but thought they were ugly..I did find a Bruins hat!!!!.
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July 2023 by Rick Wiener
What an awesome Pure Hockey. Huge selection. If you need something hockey related it's probably here
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July 2023 by Peilin P.
It's 4:10 pm on Tuesday July 25th. Walked into the store and there were 3 sales reps standing right at the front entrance. We asked where the socks are and one of them pointed to a section. I asked what size my daughter should get and he asked her for her skate size. She didn't know off the top of her head and I asked if he could measure her foot. He looked at me like I was crazy and said with a straight face - "she should know her skate size". WTF!!!! We were in the store and both of my kids were testing sticks. No one ever came up to us and asked if we needed help. However, when my daughter was testing out a stick, one of the sales reps immediately came over and said to please use a demo stick. When my daughter asked why there was such a cost difference between sticks, I told her - "well, if someone bothered to help us, we could ask." We were about to buy a stick and some accessories but decided to leave. I will take my $350+ purchase elsewhere.
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June 2023 by Grace Rei
Been going to Pure Hockey for a while, got my skates fitted and baked here, and now I mostly go back to get them sharpened and grab other little necessities/browse while I wait. The staff has always been super sweet, knowledgeable, and helpful, and if they can’t find something on the shelves, they’ll search the system to see if they have any in stock in the back. Store itself is really big, haven’t gotten any sticks from here so I can’t say much about those, but they do have a wide variety of sticks and any other equipment you can think of.
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June 2023 by Éva Varga
Huge store with a lot of goalie equipments. We love it.
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May 2023 by Benny Toh Hian Leon
Went there to get fitted with the bauer 3d measurement machine. The staff there were super helpful with the fitting and advised me well on the differences between the different models I was looking at. It was a pity they didn't have any hyperlites in my size tho. My boot was baked and my extra steels were sharpened using their sparx machine.
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May 2023 by Michael Harris
Great place to get skates sharpened. Looks like a good hockey store they got it all
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May 2023 by Em A.
Yepp got a goalie stick for christmas used it for the first time , first shot it broke. Unbelievable. Its been more than 30 days even tho i never used it before so i get nothing. Thats a Bull$@&$ policy! Robbing the people with crappy graphite sticks, bring back the wood.
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April 2023 by Joe Cruz
My first time at Pure Hockey was on April 12th 2023. I had just made it through the doors and there was already 3 associates waiting to assist customers. Micheal Thamert Approached my family and I and asked if he could be of assistance. He helped us pick out 3 sets of skates, he showed his professional knowledge on the fitting and branding for what would be a best match for us. He was very patient with our 5 year old son who can be a bit to handle being a high energy kid. I even returned a few days later and Mike remembered exactly who I was, what skates we got, and helped me pick out some new laces. I’ve since bought over $1500 worth of hockey gear from Pure Hockey and Mike made sure to get me set up with the rewards program. I think the amazing customer service is what makes this store stand out from the other hockey stores I’ve gone too. All the associates are eager to assist customers and give them their expert opinion. Pure Hockey in Braintree will always be my first stop for hockey supplies and you can thank Micheal Thamert for that. Keep up the great work ??
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November 2022 by Aaron Buxbaum
If your feet always hurt when skating, come here and ask Jimmy about True custom skates. The whole experience was amazing and the skates are unbelievably comfortable
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August 2022 by Eric D
Excellent in helping my son get into the right equipment. Very knowledgeable staff. Always a good experience.
