Norfolk Kitchen & Bath in Braintree provides kitchen and bathroom remodeling services. The company is described as amazing, wonderful, professional, and a class act with excellent service and staff. Customers report a very positive and pleasant experience, noting the team is nice, communicative, great to work with, friendly, efficient, and attentive. The process begins with a designer who is helpful, knowledgeable, patient, and fun to work with. Designers offer great ideas and insight, help create beautiful plans, and guide selections without pressure. The showroom allows customers to choose from everything needed. Project managers are capable, easy to work with, and excellent at communicating. They provide details, keep clients informed throughout the entire project, answer questions, and are accessible. An assistant also helps with communication, documentation, and contract matters. The installation carpenters and contractors are consistently praised as excellent, fantastic, skilled, meticulous, amiable, and professional. They are described as masters of their craft who build everything to perfection, keep customers updated, and handle difficulties with a customer-friendly outcome. Projects are completed on time with everything delivered as planned. Customers are very happy and pleased with their new kitchens and bathrooms, finding the process easy despite initial overwhelm. They could not be happier and would recommend the company without hesitation, planning to use them again for future projects.
Very happy with my new kitchen! The team did an excellent job from Hilary Ridge and her patient planning, to Chris Brennan and Keil Ellis and their careful installation and friendly demeanor. Thank you to everyone else too!
August 2025
I am so grateful to Susan at the Braintree showroom. I received her undivided attention for well over an hour and chose all the hardware for our new summer home. She was completely engaged the entire time and followed through quickly with processing our order. I would highly recommend working with the experts at Norfolk... read full comment
July 2025
Susan in Braintree helped us with updating our kitchen counter and sink. She kept us well informed of the installation process from beginning to end. Very professional with great follow through and attention to detail. It was a good experience for us.
