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April 2024 by Nicole Willett
Men's Wearhouse was definitely the most local and affordable suit rental store for the groomsmen in our wedding.My husband chose to go elsewhere for his actual suit (he wanted to customize it and the prices at Men's Wearhouse were more expensive for purchasing).I was still surprised how much rental prices have gone up, but it seems like they were still more affordable than other locations on the South Shore.The suits my husband picked out for his groomsmen were nice, and matched perfectly with our wedding colors, however, a lot of the groomsmen had issues when picking up their suits.At one point, one had to get re-measured from the store because the store didn't take down his measurements. Another had one leg longer than the other and had to go back quickly the day(s) before the wedding to get it fixed. One more groomsmen picked up his suit and it was much bigger (maybe 2 sizes more) than it was supposed to be.
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March 2024 by Rob D
The gentleman that outfitted me with an exceptionally sweet suit , I think was the manager, and he did an excellent job getting me ready to pay final respects to a friend. Thank you so much!
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March 2024 by Jake Quigley
Ver poor experience around customer service. Would highly recommend avoiding. I’ve had two experiences within a year. Both times poor customer service and after a major service failure just shrugged shoulders and no attempt for resolution.
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March 2024 by Jose Feliciano
Well this place just lost a whole bunch of business from my family and friends went to rent a suit from there and got measured 3 different times tell me why I still don't have my suit because the pants where not measured right so have to go back for a fourth time and the only reason why I'm sticking with them is because the event is Saturday so I have no choice would never go here again
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February 2024 by Aine Stanton
Prices are great ? ask for Marc wonderful customer service, personable. Found everything we were looking for and more. Shopped at our on pace.
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January 2024 by Cassandra Cuddy
Amazing. Courtney was so helpful from the very first phone call I made to get information on how to come in and get a rental tux for my husband. My husband is a recent leg amputee and has had a hard time adjusting with the prosthetic. Courtney couldn’t of made this any easier and I am super grateful!
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January 2024 by Paula
Great selection of suits and other items.. Service was brilliant and there is onsite tailoring for hemming.
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December 2023 by Catherine O'Connell
Great experience . I picked out two shirts (not really knowing my exact size) and when I was cashing out with your employee Courtney, she instantly realized my sleeve size seemed a little but off for my height. She instantly assisted and grabbed me a shirt to try on that she thought would be better fitting and she was right. It was a thousand times better than the one I had originally chosen . Thank you Courtney for your attention to detail and for assisting me!
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October 2023 by Laura Barron
Went in today with my teenage sons to get them fitted for suits.Pros: The gentleman working was very kind despite being shorthanded. Treated everyone who came in with respect and was pleasant and patient, even though he was very busy. He was also super knowledgeable and multi-tasked with the customers so they ALL felt attended to.Cons: The store was short staffed, so there were only 3 people working on a busy Saturday, and there were a lot of people waiting. Trying to figure out an approximate wait time was difficult. The woman employee with the orange, curly hair was very rude and had a bad attitude. She ignored me when I said excuse me, even though it was obvious she had heard me. She was also very rude when answering my question. Her whole demeanor created a very tense environment. She should learn from her other co-workers.Despite the situation, the gentleman who waited on us was still super professional, full of class, and very knowledgeable. I thought his name would be on the receipt, so I could thank him personally, but it wasn't. I hope he knows how much this mom really appreciated his kindness today.
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October 2023 by Yvonne's Commercial Cleaning Service
My Boss had an important business event to attend the evening of the day we came to this location. Due to his chaotic schedule, he was unable to purchase a suite beforehand. We didn't think we were going to find anything but fortunately, we were assisted by the star of the show ''CHARLES'' he was so knowledgeable, personable and kind. He was able to get my boss in a three-piece suit, tie, shirt, and shoes for under $500. Thanks to you Charles, he stood out in the crowd and received so many compliments & a potential business opportunity due to your expertise and just being you. PLEASE GIVE THIS MAN A RAISE BEFORE WE STEAL HIM AWAY FOR OUR COMPANY! LOL....thanks again Charles and continue being great!!
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October 2023 by James Dimarzio
I went to the Dedham location which I rented tuxes and had a horrific experience. They were horrible. I went to the Braintree location and they were terrific. Young salesman was fantastic. Your Dedham store needs some incredible help, they used to be good, now they are awful. No customer service , incredibly rude. The girl was more interested in her cellphone than customers and when I went to the manager, he was worse.
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October 2023 by Sean C.
They had a reasonable selection of men’s clothing but no one helps you and even after asking for help and being assured someone was coming there was nothing in terms of customer service. Ended up buying at Macy’s
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September 2023 by Sean Scanlan
Awful, awful experience. I made an appointment online. When I arrived, the 2 men working were fighting over who wouldn't have to help me and then they didn't listen or help in any way. Got pressured by the older man to rent a suit, when I was open to buying. Never showed me anything, just slapped 3 jackets on the counter and told me to pick 1. Didn't let me put it on or see how it looked. Told me I would have options for a 2 piece, 3 piece or bowtie/suspenders combination, then tried to force the 3 piece to me, I assume to bolster commission. When I asked about color combinations, it was clear that he was still mentally in 1950 and gave me ancient information and forced me into a boring combination. If you know your measurements and exactly what you want, it's probably okay. Avoid this place like the plague if you have questions or need guidance.
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September 2023 by Bill Sprague
Helpful staff that helped me find everything I needed for my event
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June 2023 by Richard K.
7 pm appointment on hand. Stood around for 20 minutes hoping one of the three people working there would at least acknowledge I was in the store. Finally I approached one of the associates and was told, " we will be with you when we are done servicing our "regulars"". Take good care of them because your not adding any new customers.