Macy's, established in 1858, is a well-known department store with over 740 locations and an online presence. The Rogue Valley Mall branch offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, and Estee Lauder, along with housewares, gifts, and furniture in select stores. Many customers appreciate the helpfulness of staff, especially in the jewelry and perfume departments, where personalized service has led to positive experiences and purchases. However, some shoppers have noted challenges while shopping in-store, such as feeling pressured by sales associates. While the store is cherished for its variety, some customers feel that the clothing sizes and styles do not cater effectively to everyone, particularly those who are petite or curvy. Despite these concerns, many enjoy the convenience of shopping online, highlighting the ease of finding items and receiving free shipping. Overall, Macy's remains a beloved retail destination, valued for its diverse offerings and customer service.
I ordered a J queen king comforter set However, the Sales lady was a bit rude!
July 2024
Visited the shoe department at Macys today. Had a phenomenal experience . I came in close to closing unintentionally. Marullous was attentive, helpful, and patient ! I am so appreciative of his amazing customer service! I was able to get exactly what I was looking for because of Marullous! Outstanding job! Thank you Thank... read full comment
July 2024
Jewelry department was very helpful . I bought my diamond and necklace chain was very reasonable price . Tahmina she was able to give me best price I am very glad I didn’t shop other places . I will shop again . Customer service was on point.I love my perfume purchase also with Lily from Channel .Got lots of compliments.
