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December 2023 by Stephanie White
Great quality oils, shipping has always been very good and all oils are packaged very well, thank you.
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December 2023 by Lucia Asprinio
Susan Segal is a pleasure to work with! She is alway prompt on responses whether it is quotes or samples needed. Also keeps us posted on anything new. Thank you !
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December 2023 by Annegret Pfeifer
Susan Segal consistently provides outstanding customer service, that we greatly appreciate when working with Jedwards International.
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December 2023 by Natural Botanics
Their website is very misleading. It asks you to put in your zip code to get a shipping quote. It comes back as free. I assumed it wS due to my large order. I then compared pricing, with no shipping to other suppliers then decided to place the large order. I then get an email that says they will no charge me close to 500 in shipping fees!!! They said their website is antiquated and unable to provide quotes in real time or automatically si this has to be done manually...days later.Not impressed!
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October 2023 by Jarrett Lofton
I was looking for a company that could provide me with USDA organic products and I found them. Ms. Susan who was the customer service agent not only helped me find the product I needed, but she also sent me a sample of the quality and provided me with proof of their organic certification. She was so helpful and friendly. I would recommend this company to anyone looking for quality products and great service.
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September 2023 by Sue Burdock
I was searching online for bulk allulose and found this company. The price was very good and I was very happy with the quality of the product and especially how securely it was packaged for shipping. I have ordered from another business and it was not packaged nearly as nicely. This is important as allulose is a very fine powder. Thank you for a great first time customer experience and I will definitely be returning.
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August 2023 by Neil Mcginnis
Got some amazing monk fruit juice from here, ordered online. No complaints. Also got some liquid coconut oil.
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August 2023 by Ali Tehrany
I have been buying black seeds oil from them for few years and they have been providing amazing products and services. I would highly recommend them.
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July 2023 by Eliana McKee
BEST customer experience, best price and great selection. My business is in Alaska and it is cost effective for me to have everything bought there and shipped to Alaska , rather than buying from the Pacific North West suppliers. It is unbelievable. Thank you Kathy! Thank you Jedwards.
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June 2023 by Sam Loob
Jedwards has become our preferred supplier for many ingredients. They have been consistent, competitively priced, and quick to respond to our requests for documentation. I highly recommend Jedwards, I wish every vendor was like them. Shoutout to Kathy for always going above and beyond to support our business!
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June 2023 by Yasmine S
*Update: A member from the company's management team reached out to me and refunded me for the product I was not happy with. She explained the reason they did not publish my review was because they "are solely an importer and distributor and are not able to give formulation or medical advice." Since my review was related to the product's dietary benefits, it was not eligible for publishing. She also took down another review on the product that was related to dietary benefits (that she said she didn't see earlier.) She also explained to me that the carrier oil (that I left a review for) went up in price soon after because they "were heavily stocked and selling material below our own cost due to a change in a large customer’s forecast. However, they started ordering again and pricing went up further from the producer so we had to adjust our pricing back to market pricing, it just so happens it was around a time you left a review for the product."*Original review:Most of the products I've purchased from this company are of pretty good quality - better than some suppliers I purchase from. However, I've noticed they almost immediately approve and publish good reviews, and take really long to publish negative ones - or they don't publish them at all. This can lead to purchases made off of biased reviews. A few of the products I've purchased are duds or nothing great, from my experience, but I decided to buy them because of their 5 star reviews. Their customer service is not bad, but not great. I've noticed it's improved in the past few months.I once left a positive 5 star review for a carrier oil I purchased from their site, and not too long after, its price skyrocketed and then it sold out. I found the timing to be rather suspicious. Nonetheless, I will likely keep repurchasing certain items from Jedwards. If prices keep going up, I will likely have to look elsewhere for certain products. I do wish they'd do something about shipping. I understand UPS decides on pricing, but it would be very helpful to get discounted or free shipping over a certain price. Jedwards rarely has sales or coupons on items that most people tend to purchase.
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April 2023 by Sarah Rehmann
This is our main supplier for our bulk oils for our soap company. The quality of the oils is great and so is the customer service. Highly recommended!
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April 2023 by Irena Badinska
Excellent customer service and wide range of quality materials. Thank you, Kathy Hickey for your continuous help and support.
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March 2023 by Rapulu Okani
My wife and I want to show profound gratitude and appreciation to this wonderful and amazing woman, ever since the pandemic things have always been very difficult for me and my family, I lost my job during the stay at home and it was very difficult for me to secure a new job that was how life became terrible for me, But thank God for bringing this woman into my life, Mrs Rachel Bradford. I read so many good reviews online on how she has been helping a lot of people both small business owners to gain financial balance so I contacted her on WhatsApp and that was the day my life change began, I started with the lowest investment plan which was $500 and within a week I earn a profit of $6,500, since then I have been making huge profits with the help of Mrs Rachel Bradford. Now I just completed my housing project that i started July last year with the money coming from my investments every week, I just can't thank you enough ma, may God continue to reward you. I highly recommend to everyone that needs financial aid, contact her on: WhatsApp::+1 (956) 332-2822 Email:
[email protected]
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March 2023 by lynn lambris
As a customer of Jedwards for over four years I can't imagine ever buying my oils anywhere else. The customer service has always been nothing short of great and I consider myself ever so fortunate to have Kerri Fennessy as my sales rep. She goes above and beyond any expectations and always gets my product on its way asap! On the occasions when I really need something on the fly she never disappoints.The quality and selection of oils are always excellent, and I have yet to find better pricing and value.All that being said, here's a big shout out to the fill room that has vastly improved its response time!
