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“Wish I could have given more stars! Had such a pleasant experience at the Weymouth Verizon. Farah was super helpful with the process of upgrading my phone. Farah treats every customer like a friend! Highly recommend going to this location for your needs!”
“Great support as we transitioned to Verizon. They found better deal for us the. Our old service, and searched for discounts based on our jobs, employment, etc. we didn’t even have to ask. They were busy, but moved through customers quickly and with care. Very happy with our experience!”
“Ron at the store was so helpful. I was getting a Sim card error on my phone and within 20 minutes he had fixed the problem. He was so knowledgeable about all of the other phones, lines, data, etc. questions that we had while we were in the store. Store was so clean And the visit was so efficient this will be the only store I go to.”
“Joanna was awesome and walked us through the entire upgrade process. She even helped my dad troubleshoot the data transfer process when he forgot his Apple ID. Couldn't have asked for better customer service!”
“When in today to have 3 lines that I transferred over from a different provider fixed because esim needed to be activated. No complaints what so ever. Customer service was great.”
8:30AM - 1PM 2 - 5:30PM
3 Batterymarch Park Suite 200, Quincy
Internet Service Providers
“We have been with Breezeline (MetroCast previously) for many years. We utilize the service for our expanded cable TV and our internet service. We are very pleased with the service provision overall in regards to reliability, customer service/support and functionality. A five star rating is withheld because of a very few interruptions and the lack of seeking customer input with periodic surveys regarding programming and internet services.”
“Tony was extremely helpful and competent in helping me buy/set up pre paid internet. He took extra time to make sure this option would work for me and arranged a tech at no cost for the installment. Impressed!!”
“The store on Comm Ave in Brighton is an absolute treasure. The people that work there are knowledgeable and friendly and help you solve all your cable problems.”
“Marlena is the best of the best! She resolved an issue with my phone, and went above and beyond to ensure my new service was up and running. She was kind, patient, and extremely professional. Marlena demonstrates what exemplary customer service should look like. ????????????”
“The female staff members in the day time are very pleasant and professional! I enjoy the courtesy and professionalism they use with their customers, ESPECIALLY when dealing with rude and aggressive customers. The store is always clean and inviting. The attitude of staff members makes it an easy choice for my check cashing store needs!”
“Thanks to Gladys for the good customer service SHE offers. With a smile and affable affection from Roxbury, some of the time you passed, you only know how to leave love, service and good treatment. Thank you Gladys.”
“I went in today to set up a new account for Internet at my apartment. I was immediately greeted at the door and set up to work with a representative once one was available. The store is extremely clean. I was then greeted by Destiny who couldn't have done a better job assisting me. She assessed what I needed and went through all the steps to make sure I had what I needed. She was super friendly, very conversational and was a pleasure to work with. I went home and set up my modem in a matter of minutes with zero issue. They also gave me a free charge stick which was a welcomed gesture. Perfect experience all around.”
“I have to give this store five Stars. I received incredible service from Miciah who was able to efficiently serve two customers at a time. T-mobile is very fortunate to have a Technician of this caliber. He was courteous and friendly to everyone who walked in the door. One issue I did notice that those who were told 1 or 2 were ahead of them, left the store and came back only to find 1 or 2 still ahead. Best waiting your turn. The Techs are very good and efficient.”
“I upgraded my daughters phone(iPhone SE 3rd Gen) for myself(S24 Ultra)and gave her my phone (14ProMax) as an upgrade for her. Over the phone activation hit a snag. Has to go to the Avon location for assistance. Jeremy was the associate that fixed everything in about 10 minutes. My 11yo daughter was ecstatic.”
“After a nightmare with T-Mobile for the last 12 days, Estefany provided exceptional customer service. She explained everything thoroughly, was very kind and provided nothing but positivity and solutions. She was able to get my phone back up and running! I highly recommend the professionalism of this location and their mobile experts. I will be returning to add a new iPad line to my account with Estefany very soon! Thanks again!”
“I was here with a friend who had a problem with her service due to an unsolicited change. The on-site personnel were friendly and supportive ultimately solving her problem to her satisfaction.”
“Came into this store at the end of the day because my screen protector did its job and kept my phone from breaking when I dropped it. I was greeted by the nicest associate Kerby, who took off my old screen and replaced it. I would definitely recommend this store and Kerby for all of your cellular needs.”
“Every visit to this branch is pleasant. All the staff are helpful and courteous, especially the young lady who was in charge today. Thanks very much for the respect and kindness towards my daughter and I. I love Tmobile!”
“Great service, Aileen and Riven treated me like royalty. I’m so happy to have T-Mobile because my experiences with this team group of people that work here does a great job.”
2 - 5PM 9AM - 1PM
1224 Hyde Park Ave, Hyde Park
Internet Service Providers
“Installer was professional, courteous, fast, and on-time.Account set-up was easy and all my questions were addressed.Our network and wifi connections are running fast and great!Very happy with our service!”
“I've been a Verizon customer since 2009 and hands down this is the best service I've ever received! Ty and Michelle are the absolute best. They helped me with a dreaded black screen phone and when I went back 2 days later to get a screen protector for my new cell... they remembered me. 10/10!! Thank you, Michelle & Ty!”
“Adam is the friendliest, most honest manager in the xfinity world. he has done nothing but try to help me along with others save money on their bills all across the board. i will definitely be back to see him in the future. best service ever. thanks so much Adam!”
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“My wife and I bought new phones, couldn't have been happier with working with Chris. He was patient (we're old), knowledgeable and thorough. Everyone else at the store was pleasant and helpful.”