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February 2024 by Cristal G.
best service very knowlegable. Tysm for your great service. Best furniture store in mass
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December 2023 by Ali Khaled
He always late and delivers different from what order and after few weeks tells you need to pay additional tax .Do ever go this this store. Good talker until he get the money . And keep delaying the delivery to get delivery unprofessional people
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September 2023 by Brianna Ferreira
Amazing workers so kind and understanding!! Definitely recommend to anyone looking for a couch!
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September 2023 by Cora N.
when I can to the store the guy was really won and amazing he helped us find a new couch and was very understanding name bill ask for him when coming .
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June 2023 by Courtney Fruzzetti
I am sooo happy I stopped into Furniture Gallery! My boyfriend and I just got an apartment we moved in Saturday and Bill and his hardworking employees moved my couch in that same exact night! I ordered a different coffee table and ended up wanting the one in this picture, bill had no problem switching my order for no extra charge and also put it together for me to come pick it up. The furniture is beautiful and Bill was easy and great to work with! I definitely recommend his store to anyone looking for furniture!
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June 2023 by Dorothy Neri
I bought the black leath sofa that I seen passing by, very nice thank you
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June 2023 by Lucille Miller
Furniture gallery is a good place to go, small room display but the service covers that
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June 2023 by Amanda Padilla
Not only this place has good service and nice furniture but it is only a block away
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June 2023 by Graig Watanabe
Table set fits perfectly and thank you for helping with my small budget
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June 2023 by Victor Roque
Fast setup and I was not easy; they were really good with me
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May 2023 by Diane Branton
Gave this place a shot, was worried about the reviews but I guess nothing is wrong
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October 2022 by Julia Kazna
Nice stock of couches. All different styles, sizes and colors. Also prices are pretty reasonable. We got the next day delivery even we live 1,5 h away!
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July 2022 by chelsea lynch
Ordered 3 couches. Two of them were faux leather. I was assured that it will last just as good real leather... Nope. 1.5 years later and it's cracking so bad on both couches. I wanted to pay more for real leather but they had nothing in stock. Then we paid extra for delivery. Told him a date and I had to call and text a bunch of times to have it be delivered. It was days late. Now I don't have a receipt for said purchase so now I can't even use the protection plan to try to get it fixed. That part is on me but if they had an updated system then I wouldn't have to keep a receipt to use the protection plan I paid extra for.I wish I went somewhere else. I wouldn't be in this situation.Go with someone else.
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July 2022 by Sandy G.
I purchased a metal daybed. It came with rails that fit under the mattress but when we put the mattress on top The rails fell onto the floor. We had to put wooden boards under the mattress to hold it up. The middle part of the side rail bent. It said it held 400 pounds. The only temporary solution was to put a car jack to hold the mattress in place. I called the store to see what they could do. The warranty was expired but I expected service from the store as I spent over $400 for this and it didn't include a mattress. There is no way the rail should have bent like that. The manager was very brusque and didn't seem to want to talk with me. He said to send pictures and maybe they could send a new part but I don't see how it wouldn't happen again. So he just apologized and said there was nothing they could do. This is been very frustrating and I am very disappointed in the service from the store.
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July 2022 by Nick M.
What a scam. We paid for full damage coverage on our couch. With in a year the zippers to the couch cushions were all torn off and broken. When we called them and asked to have them fixed they said they have no history of our purchase when they literally delivered everything to our home. Also the table we bought has already faded and its never in the sun, we also use drink coasters. I would never buy here again.
