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June 2023 by youssef elhafyani
Bad customer service
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February 2022 by Echo Z.
The quality of product is poor. The attitude from one of the manager is worse. I purchased a matching sweat shirt and pan which total to $40. You would expect with that price you are getting good quality. The pant was either never stitched for 2 inches or it broke after wearing for one time. When I tried to return, I was told by the manager I can't return product that had been worn. I understand where he's coming from as that's the store policy. But this is a different situation. It's clearly a defective product that should not pass QC and should not be sold. The store did return $10 to me as the price had dropped after a week. When I am not okay with is the cockiness from the male manager (with black spikey hair). First, he announced very loudly so everyone can hear I have stains everywhere on the pants. Second, my husband said "we don't shop here very much. If you don't replace this defective product we will make sure not to shop here in the future". He said we threated him which escalated the situation to a direction that is unnecessary. Third, when he was talking to me and my husband, he kept rolling his eyes, indicating frustration and "why you waste my time". I will not come back again because this store is over-priced for the quality and attitude of the store manager
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May 2021 by Elisa C.
forever21 at south shore plaza are extremely rude. They hire young people with little experience working and immaturity. they certainly dont know how to act like adults, and certainly not how to do good customer service. And online order take FOREVER to get to the store and get scanned for pick up.
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November 2019 by Douglas Fitts
We went xmass shopping in Forever Young Lots of great sales. My wife brought 2 fitted shirts.
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November 2019 by Ruben Coulanges
Great fashions. Excellent prices
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November 2018 by Berlineda Lewis
Nice clothes
