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December 2023 by Veronica Richardd
Great Customer service
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November 2023 by Dom Greene
I haven’t been to this location in years. I was excited to go when my sister expressed that there are quality designs on the racks currently. Today I went to check it out and was ready to spend. The store was unorganized and not the cleanest, which I was surprised by but they look like they were moving sections around. After an hour and half of weaving through the racks and finding an arm full of pieces I loved, I noticed I was running low on time for my next engagement. I searched high and low for the fitting room to decide on sizes of a couple pieces I had. I asked for help on the second floor for the fitting room. She explained that there is only one fitting room located on the first floor. I went down stairs to find that the fitting room had a rack blocking it and a sign that stated the fitting room was closed. I saw a man organizing clothes from across the floor so I walked over to him for some help. I walked up greeted him and explained my dilemma. He did not make eye contact with me, greet me back and was extremely curt. He stated the fitting room was closed for 30 minutes. I simply walked away because he was incredibly rude so I assumed, ok, a cranky retail rep that’s clearly having a bad day. I searched for help from someone else because there’s no way there’s three floors, customers on the floor, one dressing room and it’s closed. Right?! Wrong. I found another retail rep on the floor and explained my dilemma and asked to speak with a manager. It was brought to my attention that the first person was the manager and suggested closing the fitting room because they were "playing catch up". I explained that I really love the pieces I found and will buy but I just need to make sure I get the right sizes. I found this situation extremely odd. Ultimately, they didn't care and had their hands up. Securing the sale wasn't even on the radar. The customer experience is clearly not a priority here so I decided to spend my money elsewhere.
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September 2023 by Snaggle-Toothed Dog
Pros: Pretty big, two floors, has a huge clearance section with good deals, stylish clothes, good for people who can’t afford clothes from higher end stores, decent/good quality, kids section is cheap, good stuff at the check outCons: It’s always pretty unorganized, stuff is becoming more expensive, the sizing isn’t that great for heavier people (or shorter people for that matter), dressing rooms always seem to be inconveniently closed which then forces you to try it on at home and return it (which you can’t return sale items and is annoying for people who have to drive a long distance to get there because they don’t have a location near them), person ringing me up added in a random $8 zodiac keychain and charged me for it?It’s not bad enough to the point where you won’t shop there, but it could improve. You should be able to use dressing rooms (otherwise i would just shop online) and it should be more organized. For example, when i want a shirt, I always have to look through every one and pull the tags out of them until i can find my size. It’s also unorganized because they have a lot of the clothes in the wrong places. The girls at the counter were nice. It’s still worth going to to see if you like anything.
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May 2023 by wollign Bellevue
Didn't have much good clothes. Or cute dresses. But nice store.
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April 2023 by Gabriella DeLuca
Put aside a juicy couture tracksuit set before I got to the store. Very helpful good customer service.
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February 2023 by Edna Barbosa
Very poor customer service, ladies very rude with bad attitude, refused to refund me for the damaged clothe I boughtAsked to talk with the manager, that refused to talk to meI will just don’t come back again or make any purchase in this storeDO NOT RECOMMEND!!!
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February 2023 by Cheryl DeModena
The mall was quiet and i bought a few things here. Good prices.
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October 2022 by joey gray
A variety for affordable prices with a wide range of sizes from xs to plus sizes
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September 2022 by J Falk
I went in and didn't find anything I liked.
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July 2022 by Elaine McAfee
Nothing good it's really boring store. Over price stuff?
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June 2022 by Naomi Phillips
They had what we were looking for, plus some more stuff
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March 2022 by Michael and Steve
A great place to shop, great deals.
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February 2022 by Echo Z.
The quality of product is poor. The attitude from one of the manager is worse. I purchased a matching sweat shirt and pan which total to $40. You would expect with that price you are getting good quality. The pant was either never stitched for 2 inches or it broke after wearing for one time. When I tried to return, I was told by the manager I can't return product that had been worn. I understand where he's coming from as that's the store policy. But this is a different situation. It's clearly a defective product that should not pass QC and should not be sold. The store did return $10 to me as the price had dropped after a week. When I am not okay with is the cockiness from the male manager (with black spikey hair). First, he announced very loudly so everyone can hear I have stains everywhere on the pants. Second, my husband said "we don't shop here very much. If you don't replace this defective product we will make sure not to shop here in the future". He said we threated him which escalated the situation to a direction that is unnecessary. Third, when he was talking to me and my husband, he kept rolling his eyes, indicating frustration and "why you waste my time". I will not come back again because this store is over-priced for the quality and attitude of the store manager
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January 2022 by DeWayne Boone
My daughter's love this store. Nice styles at a good price
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November 2021 by Kathleen Attardo
My daughter & I were looking for something specific & I got a skirt & a beautiful sweater, she got a shirt she'd wanted. Very happy with our purchases!
