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March 2024 by Realby Lamona
Highly disappointed in the service. I paid over 500$ for packages to be delivered by Tuesday 27th February to surprise my friend. It’s now only being delivered on Monday March 4th. To top it off lady recommended putting 1$ for value inside box even thou I said it’s 100$-150$ value and that caused issues with customs. I’ve never had issues like this and I’ve used DHL in past. Won’t come back waist of money. Don’t even deserve the one star.
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February 2024 by Elisa Franklin
Outstanding and helpful staff make this my go to location ?
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December 2023 by Brian Ledger
Long lines and not enough staff.
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November 2023 by Kevin Quill
Clean spacious facility, kind helpful staff.
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November 2023 by Shots by Will
Elvin was amazing! He was quick, professional, had a great attitude and based on my experience here today, I will definitely be back! Thank you for the great service!
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November 2023 by Claire
I have had difficulty a couple of times in the past with FedX (getting through) until I found this shop. A colleage ordered a print job for me important for a conference. I did not have a time for pick up. I got there and Ashley got the job loaded - didn't make me come back. She got on the phone with my colleage and talked through the print job. She was bound to get this job done for me while I was there. Ashley and the team there are amazing. I live out of the country but when I am home this will be my FedX Store. Thank you Ashley!
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October 2023 by RO
Really well! ?I came into the store with one return, except it had x3 different shipping labels. The 3 ladies at the counter were super nice, super patient, and they exceeded their job expectations. They helped search for all x3 of my emails with the labels, patiently printed out my shipping info and even packaged my shipment perfectly. This is probably the most effective and exciting shipping store every
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August 2023 by Matt
Had a package delivered here that I was unable to receive at home because FedEx wouldn’t provide a delivery window like UPS does and the package required a signature and I was not allowed to pre sign. Attempted to pickup with two government issued photo IDs and the employee refused to hand over the package because I didn’t bring a piece of mail with my name and the address on it. Told me to come back the next day to talk to the manger.
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June 2023 by Mello
I don't recommend visiting this location. Visited today and not one employee was available to help. Literally no staff person was in sight for 5 minutes. Yelled out for help and no one appeared, so I ended up leaving the store. The self service area where you can scan and drop off your package was wide open with the key in the lock, so that was useless. This was the 3rd time the self service drawer was open this year when I visited. Just don't have a self service area if anyone who visits the store can grab the unsecured package. I have no plans to ever visit this location again as it has repeatedly shown they don't understand the bare minimum for customer service.
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June 2023 by MB B.
I don't recommend visiting this location. Visited today and not one employee was available to help. Literally no staff person was in sight for 5 minutes. Yelled out for help and no one appeared, ended up leaving the store. The self service area where you can scan and drop off your package was wide open with the key in the lock, so that was useless. This was the 3rd time the self service drawer was open this year when I visited. Just don't have a self service area if anyone who visits the store can grab the unsecured package. I have no plans to ever visit this location again as it has repeatedly shown they don't understand the bare minimum for customer service.
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May 2023 by Doug R.
The last time the local FedEx driver misreported attempting to deliver a package to me, h/she did deliver it the next day. Hopefully, that will happen again. No harm, no foul? Actually, arriving to be ready for delivery takes a bite out of my day, so I resent the delay. I don't know what happens in the time when the purported attempted delivery is supposed to occur -- a visit to a girl/boyfriend, smoke a joint, place a bet with a bookie, make a phone call to mom, etc. But I don't benefit from it and vastly prefer the local UPS delivery.---Unfortunately, no delivery again today. I sit 20 feet from the front door. The doorbell works when I push it. No sign of a FedEx truck on this street. "Delivery attempted" is fiction.
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February 2023 by Johnnett West
Full service is quick and precise! I Highly recommend this FedEx processing store.
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January 2023 by Jason Cunio
I’ve shipped from the location multiple times. The staff could not be more pleasant or helpful every time.
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January 2023 by Steve Varano
Store manager Rick was rude and was unwilling to help me. Every question I asked got answered with a big sigh and “I don’t know” they begrudgingly connected me to corporate and kept making comments to other customers about me “being a pain” I think they are super unprofessional and I will no longer be taking my business there.
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January 2023 by Полина Голиченко
When I came there for a return package they said to me I can do it by myself and when I ask her a question about the approximate price per lbs for a package I would like to send in a week she didn’t answer too also they have just one person there and huge line
