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April 2024 by IVXI CO.
I am only giving this review a 5 star so everyone can see it. My recent experience at Cheesecake Factory left much to be desired, to say the least. Despite driving from a considerable distance with the expectation of indulging in their renowned Crab Dip, I was sorely disappointed to find it unavailable, and it was available on the site. Instead, I reluctantly settled for the Spinach Dip as a substitute, although there was not extra cost, they meal amount does not equate, Michael the manager had the audacity to let me know he just served the last one to another party, and he called me to tell me, however I was already in his store as my pick up time on their website stated 9:28pm (same time he called)To my dismay, the Spinach Dip was drenched in an excessive amount of olive oil, rendering it nearly inedible. Not only did this substitution fail to justify its added expense, but it also resulted in an unpleasant gastronomic aftermath. Following my meal, I found myself suffering from gastrointestinal distress for an entire week, and my stomach has yet to fully recover.Perhaps the most disappointing aspect of this ordeal was the lack of empathy displayed by Michael, the manager on duty. Despite voicing my concerns, he appeared indifferent and offered no resolution or compensation for the subpar dining experience.In conclusion, my visit to Cheesecake Factory was a regrettable mistake that I will not be repeating. The absence of a favored dish, coupled with the unsatisfactory substitute and subsequent illness, has left me thoroughly disillusioned. I strongly advise potential patrons to exercise caution and manage their expectations accordingly when considering dining at this establishment.
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April 2024 by Bob McNemar
The food: outstanding. The bacon bacon burger ? was amazing. The fish tacos were as well. The hostess was very accommodating, she took care of me right away because of my disability. Our server, Sarah, was aces ... Tons of attention and always checking in at the appropriate times. Big thanks to them both.
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April 2024 by Elinor McNair
Great cheesecake favors.
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April 2024 by casey murnane
Delicious food and had an amazing waitress
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April 2024 by Andreas Melas
Poor service, waitress acted like she was doing us a favor, her mind clearly not on the job
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April 2024 by Victoria smith
First coming here had a great experience I got Mac and cheese burger it was delicious hubby got Shepard pie very good our friends got bacon burgers they said it was good cheese cake was delicious ? I would recommend definitely will going back for more
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April 2024 by Juan C Gonzalez
All very rich
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April 2024 by Emily Perry
Love me the Cheesecake
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April 2024 by Jacqueline Castro
Food is ALWAYS bland. I don't like going there but have to twice a month for meetings. I wish the food would be better.Parking: Planty spots but farther away from restaurant due to the mall being thereWheelchair accessibility: It's wheelchair accessible
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April 2024 by Linda Medina
Their vegan burgers were good. French fries were ok in overcooked oil.Vegetarian options: Vegan burgers
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April 2024 by RJ Panama
Came in yesterday at 4:45 pm. We ordered by 5 o’clock didn’t receive our food until 6 o clock (after i requested a manager and didnt get one) it took so long we had to get our food in to go boxes to eat in the car on the way home. We let the waitress know we had to leave due to time constraints and still took 15 minutes to have her grab the bill and swipe the card. Still tipped 25% but was very undeserving do not recommend this place at all very unprofessional and waste of money and time worst experience ive had. We paid for the bill before our food finished coming out.
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April 2024 by Simon Giles
Great food… Great Atmosphere… bit pricey!!
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March 2024 by Metion Becaj
Recommende it for the service and for the food.
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March 2024 by Nancy Spalding Gray
The bakery was super helpful. Chris made sure I had all the items I needed for a strawberry birthday cheesecake to go. The cake was delicious and the service was excellent. Friendly and helpful!Parking: I used the curbside pickup signed area to park while picking up a birthday cake I had ordered. You can park for up to 10 minutes there.
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March 2024 by Jeffrey Walls
I have got to stop going to The Cheesecake Factory. Wait to be seated is too long. Food is ok not great. With monster menu how can anything be a highlight. Never did like the atmosphere to fit in hundreds of diners.