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September 2024 by Ange X
Fast service. Surprisingly, everyone was super jovial at 9AM on Monday.
It's always a great experience every time I make a stop there. One of the many reasons that I prefer receiving my services directly by the people inside, instead of through the ATM.
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September 2024 by Angie C
Called during business hours to inquire about opening new savings account, no one ever answered. The phone system says no one is available then just hung up on me automatically. I guess they don't want my business.
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July 2024 by Kayla Cuddy
My bank was recently bought out by Chase, so this was my first time in a Chase Bank. The gentleman with the curly black hair and glasses greeting everyone was very pleasant. Then, when the line was getting long, he hopped behind the counter to help get people in and out faster. Very pleasant customer service experience.
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June 2024 by TheCavePainter
My wife and I were treated like second-class citizens for speaking Spanish among ourselves while waiting to see a banker. We were asked about our immigration status/country of citizenship prior to a seeing a banker? Unbelievable, they nearly denied us service. Then the banker said he could see us in-between appointments, even though we had an appointment. I have been a Chase customer for nearly a decade, used their services in multiple states, and I contemplated closing all my accounts after this. Terrible, management should train the employees in this Braintree branch to treat everyone equally...
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December 2023 by Vadim Saul
No bankers at that branch.
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December 2023 by Jackson Melnick
Friendliest chase branch I’ve ever been to
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November 2023 by Sanity
Great customer service specially Graci.
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September 2023 by Aislinn Graham
Had issues cashing cheques from a summer job. The staff here, especially Latoya, Yoconda, and Angela went above and beyond to help me get the issue sorted. They made multiple calls in order to get the problem sorted. Such friendly staff who value their customers! Thanks ladies so much!
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September 2023 by Edixon Marval
I like very much this bank Angela was very kind and helpful thanks guys you’re the best!!
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September 2023 by jonathan Arriaga
This branch is amazing!! Everyone is so friendly and helpful thanks guys for help me so much!!! ?
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September 2023 by Benjamin Auger
The people who work at this bank are the nicest in town!
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June 2023 by Thanh Nguyen
I came for notarized service with a short notice. Mark is extremely helpful and accommodating. He is polite and friendly. Thanks Mark!
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June 2023 by Kenny Nguyen
Chase customer service at this location is rude, lousy, and not professional. There was no greeting or hand shaking at all. The person did not even have a name tag or introduce what his name is. The person just stand in his office and waving his finger to ask me to come into the office. A check deposit take 12 days to clear. Deposit on 6/9 and estimate clear date is 6/21.
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March 2023 by Vadzim Saul
No bankers at that branch.
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January 2023 by Joanne Deng
ATM deposit cash total 2000, after one month missing $343. Call Chase customer service they explain, when they check the ATM only find $1657, they can’t refund $343 credit back. Chase customer service is very impolite, and hang up on my phone twice! Don’t open chase debit card, you will lose your money.
