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“I have recently had a very stressful incident happen to me. The manager of the UPS store, saved my life! I was told that I had to mail a large amount of money to a Federal Attorney to represent me as my ID had been stolen and I was going to be arrested for fraud and a number of horrible crimes. I ran to the bank took out my money and went to the UPS store in Hudson to mail it to some address in California to the attorney (Otiz). Bill the manager of the UPS store questioned me casually about the package I was mailing and when he learned what it was and the situation, cautioned me that it was a Fraud. I was being scammed, but I didn't believe him and told him to mail it anyway. He argued with me, but eventually did what I wanted. I was terrified and feared I would be arrested if I didn't mail it. Unbeknown to me, however, Bill, the manager, called the police as soon as I left the store. The police came to my house while the thief was still on the phone with me ( I guess they keep you on the phone a long time). When the officer confronted the man on the other end of the line (he said he was with the Social Security Department), it was soon obvious through his stammering and lies, that he was a fraud. We hung up and I went back to the store to tell them not to mail the package and get my money back. This manager's actions were above and beyond. He is a hero for saving my family (this would have ruined us). UPS should be proud and honored to have a man like this managing their store. He is not only an outstanding, strong and wise individual, he is a model of excellence and kindness. I cannot thank him him enough for what he did. He took it upon himself to call the police and rescued us from a horrible fate. Bill is number one and a 5 star hero in my book. I would trust my life with him and UPS.”
“I had a very special rocking chair to send to my son in NC. The UPS agent in Shrewsbury ,MA did a great job bubble wrapping it and then making a box from 2 boxes. He found a freight company to take it and kept in touch with me to make sure it arrived safely. I would highly recommend UPS, especially for shipping something special!”
“I needed to print funeral-related materials. I called to ask questions and immediately got someone in the printing department on the phone and they answered my questions. My experience in the store was excellent as well - knowledgeable and friendly staff. Thank you!”
“Craters & Freighters recently packed and shipped on my behalf over 200 pounds of classic electronic equipment made in 1985. The manufacturer of this equipment is no longer in business, so parts are no longer available, especially the custom made, high precision O.E.M. mechanical parts. If something got bent or broken in shipping, the devices would have been a total loss. Craters & Freighters did an outstanding job. Packing was superb and the equipment traveled without a scratch. Highly recommended!”
“Staples in Westborough did a tremendous job of printing quality Christmas cards the same day that I ordered them online. They were very helpful and they even prionted a few extra cards after a couple of days as I was short by a card.”
“Bob Resker and his team are phenomenal. They shipped an antique pastel painting (framed and under glass) and Morris chair, both of which arrived in perfect order. The crating must be seen to be believed.Communication along the way was extremely prompt. Pickup and delivery were on time and as promised.Do not search further, Bob is your answer and worth every penny.”
“Estes Express Lines provides dependable and professional trucking services. Shipments generally arrive on time, and the staff is helpful and responsive. Occasional delays can happen during peak seasons, but overall the service is reliable. Highly recommend for businesses needing efficient freight and logistics solutions.”
“Very polite and professional service. I forgot the gentleman's name. A fellow New Yorker like myself?? Thought I had to purchase a new box to send off my package, but he was honest enough and told me I can send it in the same Amazon box to Florida. He saved me some money. Prompt service at super affordable prices and conveniently located. One love☝?❤️”
“The few times I've been in recently (including ~3pm 08/23/23), there has been an extremely helpful and kind woman working. My experiences have been pleasant visiting the post office, which is not always the case!”
“Staples saved me when VistaPrint failed to ship my product. They were able to honor a same-day pick-up for my order even though I made it after noon. I was also surprised at how affordable they were.”
“I have shopped at Staples forever. It's a comfortable place to shop to get all my office supplies. I appreciate getting everything I need under one roof. The associates are ALWAYS friendly and helpful at the location I shop at in Shrewsbury.”
8:30AM - 12PM
6 Clinton Rd, Sterling
Shipping Centers
“I love our little Sterling post office. And Adlin Ziur -- honestly, find some joy in your life. Nadine and her cupcakes are a perfect illustration of how the Sterling Post Office is one of the last truly local, community-based service spaces around. Nadine is a joyful and dedicated person and you really had no business writing that about her.”
“Exemplary example of great customer service. I had a 30’ monitor I had to ship, and I may not have dismantled it completely in the rush of the day. The staff went from sizing, finding the right box, packing, printing a label from my email - without having me to stop at staples for anything ✌️”
“Best post office experience OF MY LIFE thanks to the incredible customer service of DANIELLE who is an ASSET to the United States Postal Service!!! THANK YOU DANIELLE! Happy New Year!”
“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
“Very Fast and Efficient Staff There! They could Be Moved Into The Shop At The End Of The Plaza And Be Made Bigger! It Would Be Wise Of Them To Do And Provide More Services For Northern Worcester Massachusetts! But The Site Is Great! People Are Very Friendly And Very Welcoming!! It Is Very Neat and Very Clean! It Is Very Easy To Access ♿! They Offer Free Boxes For Shipping Out Your Items! They Do Know How To Do That QR Code Thing! Very Highly Trained! I Very Highly Recommend This Location For All Your Shipping Needs!”
“Jocelyn and Sheri were so incredibly patient and helpful as I was trying to ship a package to my family in Peru. The service was wonderful and I will definitely come back to this location for my shipping needs in the future!”
“Like everyone, I hate lines, but that's part of the problem with the size of the building, not the employees. I've always found this location to have friendly and helpful people. And no, I don't work for them!”
12 - 4:30PM 8 - 11AM
260 Pleasant St, Berlin
Shipping Centers
“The team here is incredibly helpful and friendly! One of my packages was recently lost, so I filed a claim. Within hours, they located the package, called to let me know about the issue, and quickly resolved it!”
8:30 - 11AM 12 - 5PM
1092 Main St, Bolton
Shipping Centers
“A wonderful hometown post office. I live in town and stop by the post office several times a month to send out packages for my artwork, and the Bolton team are unfailingly kind, efficient, and knowledgeable. Thank you!”
8AM - 6:30PM
210 Park Ave, Worcester
Shipping Centers
“Fast and easy. I didn't have all my information, and the service professionals were helpful and patient. It was a pricey ship, but I came in on Saturday, and needed my package to arrive monday.”
“This post office provided probably the best experience I've had with USPS. The woman who helped me was unbelievably kind and personable and made sure everything I needed was taken care of right away. The line moved efficiently and everyone was able to comply by current social distancing because of how clearly marked the post office was. Absolutely recommend this location and thank you for helping me get my TREX stamps”
“Huge shoutout to Colman and Taylor, who helped me through the most stressful situation of my life with figuring out how to send some important paperwork internationally and under a time crunch. I was able to use a computer there to generate an international return label with Taylor’s help, which would have been super complicated to do on my own. Colman went above and beyond to help me again when I had to go back a second time to re-create a commercial invoice. I can’t recommend these folks enough, and am so grateful for their patience and help with my shipment.”
“Love the passport service appointment option. Staff are so friendly and helpful. It's also the only post office near me that opens earlier at 8am making it possible to stop in for mail services before work.”
“Excellent service! I was a few minutes late after the office closed on a Saturday afternoon. Not knowing what to do with the package and preprinted label I checked with an employee who was still outside. She went above and beyond her duty, went back in and got me the address label pocket for me to put the label on and showed me where to drop the package. Highly recommended!”
8:30AM - 4:30PM
215 Ayer Rd, Harvard
Shipping Centers
“Unlike the Ayer Post Office, I find this Post Office easy to access. I have never had trouble with customer service. If no one is at the counter, ring the bell and they will be there very shortly.”
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“When a package marked as delivered went missing, I reached out for assistance. They went above and beyond to help me locate it. The package had been mistakenly delivered to my neighbor's address. However, the team took full responsibility for the mix-up and did not stop until they found a solution.”