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2 - 5PM 8AM - 1PM
7 Elm St Ste 1, Boxford
Shipping Centers
8:30AM - 6:30PM
9 Bartlet St, Andover
Shipping Centers
“Fast, cheerful, helpful, succinct.I don't know what more anyone could possibly ask for from a store like this. It is very clear when a franchise stands above others and this one is a gem!”
“I have had them do work for me on numerous occasions and I am always very happy with the jobs they have done. I've used many similar companies for my jobs and EXPS has been the most reliable and dependable option. They are very easy to work with.”
“Tech service was exceptional. I was very pleased with the tech that helped me. She spent time to check out the problem I was
having with my Samsung tablet. As it turned out they do not service the Samsung, so she advised me where I could get help with it. She also advised me on a service I had no idea they provided..... they recycle batteries....and provided me with 2 containers to collect them in. I have been throwing them in the trash and am very glad for the new information. Now my family will save them for Staples recycling program, and be rewarded, also.”
“Just had an over-the-top wonderful experience with the staff at this location. They mailed a precious hand made item for me earlier in the week. They helped me when I was unable to track the package online. They remembered me when I called today. The recipient was no longer at the address I used and I needed to have the pkg returned to Rowley UPS. The situation was handled in minutes and they were pleased and eager to help me. I’m thrilled this pkg won’t be lost in space!!! Would never use any other carrier.”
“This is the beat branch for USPS, Jason is super helpful, knowledgeable and kind, the guy with glasses and a little gray hair! Kudos Jason, thank you so much for the help all the time.”
“Staples never ceases to amaze me. From tuning up my lap top and helping to create my new business cards. I’m so happy that I found this store and so close to Stoneham too!!”
“There's nothing wrong with this place I'm surprised the staff are just great I can tell you do pick carefully who to hire and the security of your mail is incredible Its never damaged and the hygiene is great it's some of the cleanest work I've ever seen same with the smell it's an overall great service I highly suggest you try it out.”
“We went in to get posters for the funeral of our brother, who died unexpectedly at 27. Abeer in the print shop was so kind and compassionate and helped us make sure the posters were exactly what we needed to honor our brother. We will be forever grateful for her help in such a difficult time. Thank you.”
“I frequent this store and always have a great experience. Quick returns and almost never a line. Multiple associates to get people in and out the door. Everyone is friendly from the older associates to the younger folks. Plus they’re open Sundays!! Thanks all.”
“I brought a large Amazon furniture purchase to the North Reading UPS store to return. John told the me the cost of the return was close to the cost of the item. He then provided me with a 1-800 number to use to contact Amazon and ask for a reimbursement or refund. He then carried the VERY heavy item and placed it back into my minivan. After successfully using this 1-800 number, I brought the item back to his shop today and he proceeded to carry the item back into his shop from my car and process the return and provide me with receipts needed to receive refund from Amazon. Great customer service and shop, John!”
“I had a good experience with this Staples tech department. My laptop was showing a strange error message and the young man who helped me knew immediately what it was and how to fix it. Totally satisfied. He made the whole experience easy and was easy to talk to.”
2:30 - 4PM 8AM - 1:30PM
20 Main St, Andover
Shipping Centers
“We are a local business and the folks at this location were beyond helpful in getting us set up with Change of Address, etc. I also love the building they are in. Great people, great service.”
“This is what a post office is supposed to be. Nice, and helpful employees, clean place, lines move quickly even during holidays. My go to post office in the area. 180 degrees different than the office in downtown Beverly.”
“I have used the print services at the location by the Liberty Tree Mall about a dozen times. They have the BEST staff - everyone I've worked with is very knowledgeable and friendly. I've worked with a lot of print shops over the years and this one is by far my favorite. They've helped me solve a lot of logistical issues and have a ton of solutions. A+ for staff and services!”
8:30AM - 4:30PM
174 Park St, North Reading
Shipping Centers
“Great location for retail service. People mistake this for the processing plant all the time--01889, Middlesex Essex is a different place so if you have complaints about your package being stuck, it's not the fault of the North Reading Post Office. Matt the window clerk is always friendly and helpful, I enjoy coming here for my postal products!”
“We needed to get a rush on a passport renewal. Robin was so helpful! She provided guidance and patiently walked us through each step. Thank you, Robin, your customer service skills made this a great experience and put our minds at ease.”
8:30AM - 4:30PM
41 S Main St, Middleton
Shipping Centers
“I gave a 4 star rating because I've always had very good customer service at the Middleton Post Office, but today I was so annoyed and felt compelled to air my grievance. I called their phone number not once, not twice, but 3 times this morning. It range 11 times then straight to a busy signal. NO ONE would answer the phone! I had a very quick, simple question. All I wanted was my carrier's name so I could put it on her Christmas card. The greeting says to stay on the line for the next available representative. I ended up having to drive to the post office just to get my question answered. The woman behind the counter first said they were too busy to answer the phone this morning, then told me that she didn't even think the ringer was on because the phone hadn't rung all day. Seriously????? I too work in a busy office, but would never, ever not answer the phone. To shut the ringer off so they don't have to is not just bad customer service, it's downright rude!”
2 - 5PM 8:30AM - 1PM
299 Main St, Groveland
Shipping Centers
“The man that works here is always so helpful to me. He deals with all my package questions and we are starting to get to know one another well. The issue I run into is parking and getting in and out of the parking area. Because of the location in proximity to the light. Maybe there needs to be a do not block entrance signs, though we know they would be ignored.”
1 - 4:45PM 8:30AM - 12PM
637 Lowell St Ste 4, Peabody
Shipping Centers
“There's a clerk works here his name is John he is the nicest most efficient postal worker I've dealt with in a very long time. And he's easy on the eyes ? Just a super guy they're lucky to have him. The convenience of this location is much appreciated ?.”
9:00 AM - 5:00 PM
91 Turnpike Rd, Ipswich
Shipping Centers
“I shipped 10 boxes from Dallas, TX to Bogota, Colombia (about 500 lbs) and everything arrived safely and promptly. Great customer service experience, would highly recommend it (and I work in the customer service industry so I have high expectations when someone is providing a service)... ask for Edward.”
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“Showed up, dropped off my things in a box un-tapped, the owner took care of me in an instant. Top notch service. Leave a review guys its a nice thing to hep these guys out!”