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“Hello my experience at main street bank in Sudbury is an awesome experience Liz and the boys are really friendly and very helpful they are good friends and they are outstanding at their bank jobs.thanks”
“Cash management team is absolutely stellar in resolving an issues that may arise in a prompt fashion. Customer service is honestly some of the best I have ever experienced at a bank. To top of it all off, their virtual bank is undoubtedly the most convenient banking solution to have requests addressed right on the spot without having to go visit in person. Would highly recommend banking with these folks - they know what they are doing and make your life so much easier, especially if you are in a regulated space like the cannabis industry.”
“They are all very nice at the Littleton branch. Angela Tessie is always very helpful . She is very polite and pleasure do deal with. Everytime I have been in she goes out of her way to say hello and make sure everything is done correctly. Great bank and people to deal with !”
“We love the staff at the Financial Center, always smiles and positivity when we are there. Nothing but ease at the Financial Center, they make banking so easy and quick. We love being a part of this community and love that we are banking with joy and trust.”
“Had to go in for a replacement debit card. Was in and out quickly with brand new card in hand! No waiting for it to come in the mail while without a card. Cassandra helped me directly but all staff were very nice and engaging. Really lucky to still have a local bank with great service. Thanks!”
“All my lending will always be through avidia, rates always competitive and lower than surrounding banks, always super responsive and helpful. Have had the same loan contact Kelly for 15 years, just did another transaction with Charlene, she was phenomenal. Everyone is always great and super fast.”
“Was so upset I couldn't link my paypal to my bank account after many attempts, finally I ask Omar in Littleton branch for help, he literally went to above and beyond to solve issue and I can't say enough about his attention to my paypal business linking problem. Go see Omar or Gail with any banking needs.i have worked with different banks for my business but Littleton team is the best. Since Omar and Gail are there I am satisfied with my bank accounts.”
“Billy, the Branch Manager, was very helpful. Took care of what I needed quickly and efficiently. ... One major suggestion: It would be very helpful to have a branch in East Marlborough or Sudbury. Please give this serious consideration. I would appreciate it. Thanks. Have a nice day.”
“I started doing business with Middlesex when I began working in Westford . My two former banks had been swallowed up by large banks and of course service diminished. I have been with Middlesex for decades now and it is refreshing to get a human on the phone when I have an issue. They have always been pleasant and helpful so as long as I live in this area I will continue to have an account with them.”
“OMG i'm reading reviews from Roanna B. and Dave D. and trying not to puke in my mouth. Listen you bunch of whiners, HFCU has the best interest rates around, and hello, the best staff. Boohoo the fax doesn't work after hours....then fax during business hours dummy!! Durrr. If you're not happy doing business with them, go somewhere else and pay more interest and deal with their smooth (sh@t show) operation. Good luck with that, i'll take my chances with this company.”
“I haven't dealt with this branch but I had my truck financed through them almost 2 years ago and got a great rate. Then about 6 months later I got a pre-approved credit card from them without applying. It has a $6,000 line with 0% interest for 22 months double cash rewards and more. I had 2 problem's in that time once I tried to send $ to pay loan payment and it ended up on my credit card and the other time I mailed the loan payment and the check didn't show up for 3 weeks. I paid online when I saw it was 4 days overdue and then when The check showed up and it processed and I had now made two payments in one month which I couldn't afford. Both times when I called the credit union whoever answered the phone helped me address the situation the last time the woman was nice enough to cancel the older payment that I had made online in order to get me my money back quicker and the first time I don't remember how they handled it but it was very simple for me to deal with it I just had to call and explain my situation and they helped me get my money back. I don't bank with them I do have the savings account with the $10 I put in in order to get the loan but I had never even heard of them they don't have any branches near me if they did I would happily deal with them and hopefully when I trade in my truck I will be able to get another loan through them”
“Long time member for over 15 years. Great customer service. Knowledgeable staff. Watched online banking and website grow and it's very easy to use. Highly recommend”
“Elian Pena is the most amazing banker I could ever have! I've been abroad for a long time and I got my online banking blocked for more than 4 months and I couldn't solve it in any way! So this amazing guy called me yesterday to introduce himself as my new banker, I told him my problem and in less than an hour he had restored my online banking access which I've been trying to do for over 4 months!!! He was so polite, nice and helpful!!! Congrats to him!!!”
11AM - 2PM
407 Boston Post Rd, Sudbury
Banks
“Ashley was very patient and worked very hard on my TD bank issue. She is kind, outgoing and very professional. I would come back to her in the future with any TD bank issues I have.”
“Wonderful experience. Just left Chase bank across the street because they wouldn't create a business bank account for me because I was registered out of state. This bank had no problem to do so. Alex was so helpful and genuine.”
“Great products, committed to customers. A savings bank that still continues to provide mortgages as it has since its inception.. integrity and committed to its footprint is exceptional.”
11AM - 2PM
408 Massachusetts Ave, Acton
Banks
“The manager was very helpful when I called she resolved my issue she was amazing very helpful and I was having a really bad morning and she said she fixed my issue and very play very concerned and I really really really appreciate that”
“FROM DONNA PARKER (on John Parker's email)WCU (Groton office) went through a period where we were unhappy with the service, especially with no one answering the phone!!! FYI/One time, I called the Littleton office asking why wasn't anyone answering calls in the Groton office? (Please note, at that time, I mentioned this fact to someone at the Groton office, when someone finally answered.) Maybe, this was due to the post-COVID chaos that companies were experiencing?Recently, on our last few visits there, it appears that they seem to be 'righting the ship!' And, it is great to see the lobby has been restored to a more modern bank-like atmosphere, now being more inviting and far less claustrophobic.Also, at this time, we want to give a SHOUT OUT to Bethany Schlaich! She is very knowledgeable and always makes good suggestions to us. She has assisted us many times before her leave, and we are very glad she is back!Thank you! :)The Parkers”
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“We are proud to partner with Main Street Bank to sponsor the Hunger Run 5K to benefit Loaves and Fishes Food Pantry. Main Street Bank has been generous enough to help support a great community effort. We look forward to a continued partnership with the bank in the future, thank you for everything!”