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January 2024 by Souliy Wanntani
Jason Chaves and his colleague showed up at my house on time. They were two very polite and pleasant professionals who informed me of every step of the job they were about to execute. They took pictures and measurements of my bedroom windows and talked masterfully about the type of Andersen window replacements I would eventually get and provided a timetable of their course of work. I had an excellent experience interfacing with these two gentlemen.
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January 2024 by Sharon Gadonniex
Process was easy, workmanship is great. They coordinate the entire process including permits and historical. This is the third time we’ve used Andersen, and we will for sure use them again.
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December 2023 by charles kehoe
Sales representative were friendly and knowledgeable. They were informative, but not pushy. The date of the projected installation was spot on. Installers were timely, organized and focused on their jobs. Any questions I had were answered without hesitation. The finished product is everything I expected. Very happy with the results and looking forward to saving on the heating expenses.
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December 2023 by John Kotfila
The tech was very professional and knowledgeable about the door issue. Fixed it quickly and a few other issues with the door. Helped program the code into the door. Also cleaned up the area. Very good experience with renewal by Anderson
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December 2023 by Joseph Kahn
He knows his stuff!!Ron was extremely courteous during his for a final measurement. He pointed out the most effective method to remove my old dead windows and replace them with Renewals.Each window assessment was a lesson on why Renewal by Anderson supersedes the industry standards...thanks to their messenger, Mr. Ron Menard.Ron, thank you for your visit. I feel so much at ease knowing I'm spending my hard earned money on a worthwhile project.Joseph K
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December 2023 by Michael Brabeck
Renewal by Anderson, through its very competent representatives (technicians and sales reps) is a very responsive company. Awaiting installation now, which I expect to proceed smoothly, based upon our experience so far.
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December 2023 by Leo Desmarais
Very happy with Ron. Very professional and very easy to talk to. We were able to discuss all options available to us and got a lot of input from Ron. Ron really knows the products that he works with!
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October 2023 by debra colvin
Noah was very professional but personable.Very respectful. And presented what the installation will look like during the process. He explained everything and also gave me some great tips that will make the process a smooth one.Services: Sliding glass door installation & replacement
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September 2023 by Jonathan Aponte
Angel and John are one of the best installers. Highly recommended.
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September 2023 by Holly R.
They do not show up for appointments. For our project there were missing parts. Part of the job was 3/4 completed. Another part of the job was put off for two months while they ordered parts. On the day of install they canceled two minutes before the appointment. They use sub contractors who are not their employees and their work is shoddy at best. Please do not give this company your business.
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July 2023 by frank Vinci
I recently used Renewal by Anderson and had a really great experience! The doors are such high quality and make the house look new again! Dealing with the Anderson team was extremely easy and truly a pleasure. They are extremely knowledgeable and will do whatever it takes to make your experience the best it can be. When originally something was incorrect with the doors, the manager Mike was all over it and rectified the situation ASAP! He also reached out to Natalie Meyer their Customer Care Supervisor who called multiple times to make sure my wife and I were satisfied. Mario one their most experienced technicians even made a few after hours calls and was excellent as well. Based on my experience dealing with Mike, Natalie and Mario, I would absolutely refer Renewal by Anderson to anyone who is in need of the services and products they provide and will most definitely use Renewal by Anderson for any other needs of ours!
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June 2023 by Richard Hood
Replaced an aging sliding door. Excellently designed and laid out ahead of time and expertly installed. Very professional. Very friendly. Cleaned up completely afterwards. Outstanding service.Services: Sliding glass door installation & replacement
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May 2023 by Alicia Vaillancourt
Nelson was very professional. Him and his team did an amazing job installing the windows in one day. They were organized and efficient. Thank you!!Service: Window installation
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May 2023 by Sydney Wesolowski
Great experience from start to finish. We had very old windows that were drafty and a pain to open. We got a quote from Andersen due to their reputation, did not get any other quotes and was a little anxious about the cost, but the whole experience was worth it. We felt well taken care of by the whole team. Ivan came out twice to make sure his measurements were correct and that we would be happy with the results (we had very tricky windows in one room that resulted in pretty complicated and creative solutions and he was trying to keep as much glass as possible), then a third time when the installation team was there to ensure everything was going smoothly. We were also nervous about how that tricky room would turn out, knowing we'd be losing some glass, but it's honestly beautiful and so amazing to have functional windows!Services: Window installation
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May 2023 by Jody R.
Be very aware.Anderson come by here at our place in Halifax MA. The sales person came by did thier thing, my girlfriend ended up purchasing 28 windows for the house. This was done in December 2022, today is May 2023. The grid bars in the windows when you raise the windows, and the window crosses over the cross bar in the grid tge window hits and causes the bar move out of place and look crooked and you can see the outside of window face so it looks off and no lined up.Then recently when it startedGetting warm we opened the bathroom window and the rubber seal fell out of the bottom of the window so the window does not have a complete seal. The slide window above the sink slid it open the other day and the clips from the grid bars came out and the grid is way off center and you cannot even open the window. So the grids are off on about half the windows and move off center when you open the window.When I called ti ask them about it they said the grid was not covered in the warranty. So Anderson renewal is sending someone by may 26th to take a look and tell us if they will fix the and if they are under warranty. I remind you it has only been 6 months since the installation.We would not use these guys ever again and we have 3 larger windows to do another time. Anderson Renewal will not be doing them.We do not recommend at all. They come in your home and spill out a awesome picture and when you decide and sign the papers they have you. $65,000's spent on the windows and will not fix the grid bars and rubber seal. That is just wrong.For the other 3 large windows we will look else where... we will check Pella windows.Good luck if you use Anderson Renewal, I would not use them ever again.
