Pocasset Auto Service

Most Recent Comments

• November 2023 by Bob Muldoon
  U-Haul. Don't rent from here. I reserved a trailer 2+ weeks ahead. Got there at the reserved time, no trailer. I was told closest place is 50 minutes away in Hyannis. Screwed up the entire day, and also U-Haul forced me to return trailer out of my way to Hyannis, or I could drop off anywhere for $2,000, seriously. Why didn't they call, because they don't care about U-Haul rentals...
• March 2023 by Mike L.
  This is a classic service station, Jim is the owner, and is very knowledgable when it comes to vehicles. I stopped in the shop with an issue that had been looked at by several other shops and Jim knew immediately how to make the repair. I see a lot of bad reviews related to the owner, and although he is unique and sometime ornery, he is genuinely a nice person who is there to help customers. I wish he did not smoke, and I told him it is bad for his health, but it seems that he has been smoking for many years and cannot stop at this stage of his life.
• October 2022 by Henry G
  Went for inspection sticker
• April 2022 by Matthew Kitchell
  Guy tried to fail me for my factory tint on the back windows, he clearly doesn’t know the inspection laws.Service: Vehicle Inspection
• December 2021 by Cabbie Life
  Love this place. Leah and Jim are awesome
• September 2021 by Robert Smith
  Jimmy has been a top notch, fair and honest mechanic for his whole life. I wouldn't trust my or my families cars anywhere or with anyone else!!!Services: Auto engine diagnostic
• March 2021 by Steven Cook
  Absolutely the best place in the Universe to get fuel without a doubt!
• February 2021 by JP Emydura
  Grubby place. Take a bath in straight up bleach after you wrongly decide to go here.
• November 2020 by Krissy Sheppard
  Jim is knowledgeable, kind, fair and efficient!!! This is my new go to for my car needs:)
• July 2020 by Mary Ann Y.
  We went to this place to pick up a U Haul, the employees did not wear a mask nor attempted social distancing during the transaction and my husband had to wait 30" for anyone to even acknowledge his presence . One was smoking and blowing smoke his way..respiratory droplets flying through the air ..and additionally being rude and unprofessional ..during this COVID pandemic it was horrifying! Did report to U Haul so they were aware of how this reflects on them. They were apathetic .
• September 2019 by RYANATOR46 Cape cod
  Awesome local business , Jim's the best mechanic! Honest!
• August 2019 by Jeremy W.
  I rented a u haul from this place and it was the worst service ever and the guy who rented it to be expected to me take it off of the truck and do everything my self and kept calling me inappropriate names. Last time i will ever come to this place!
• September 2018 by Priscilla Hapeman
  Come here if you want your vehicle to pass inspecion, go elsewhere if you want to have a big R in your windshield just so the shop you took your car to can con you into unnecessary work. Jim may be rough around the edges but this place is HONEST. I just bought a newer A6 Audi and there was no way I was going to go anywhere else for my sticker.
• September 2018 by Anna McGonigle
  Terrible customer service! I reserved a U-Haul from them serveral weeks ago, and the movers I hired called and told me they were going to be coming later on my move day than originally planned. I called well before and asked if I could pick up my U-Haul later and returned later, to which I was told to come whenever because I had the U-Haul for the whole day. When I arrived at 11:00am to pick up my truck, they almost didn't let me take it because I was “late”, and they had someone else reserve it for 2:00pm, even though I was told well before I could have it for the whole day. Whatever. I had it back by 1:40pm. I returned it with a full tank and the guy who i returned it to (I'm assuming he's he the owner of the place) was blatantly rude— I suppose it wasn't “full” enough (even though on full). He took my card and put maybe $2.00 worth of gas in the truck, handed me back my car and stormed away. I have never left a review online before but between the wrong information with the rental and the guy who owns the place being the rudest person I have ever met, I want to make sure potential customers understand that this guy will make your move day even more stressful than it needs to be! There's another U-Haul rental right on MacAruther Blvd, go there instead !!
• June 2018 by Shannon Ryerson
  What a terrible experience!!!!! Jim, the owner was completely rude and a j*** to me and my pregnant wife. He told my wife that my Jeep wouldn't pass inspection due to the tires sticking out 1” past the fenders. This law ONLY APPLIES to non 4wd vehicles. I tried explaining his over the phone and he was a complete j*** to me. After going to get an inspection sticker from somewhere else (yes, it did pass). I call him back to let him know about the exception to the law, and he proceeded to put me on speakerphone so he could continue to berate me in front of his employees. I'm not sure about anyone else, but this is no way to treat PAYING CUSTOMERS....especially from a business owner. I advise everyone to stay away from this place. They are just as scummy as the previous reviewer mentioned.