-
November 2023 by Mike Lima
Honest nice people!
-
November 2023 by Deborah Schwartz
Where to begin with this? First I want my one star back. This place is the worst. Everything people hate about used car sales is in this place. Ralph, the owner, will talk circles around you, lie, and not make things right that go wrong. My car that I paid cash and a trade for had problems hours after I purchased it. He never offered me a loaner or assistance with a rental. They inspected it and the check engine light went on. It should have never passed emissions. It was in and out of the shop, at the Kia dealership, and even another well known mechanic in town. I was told it’s the O2 sensor, then the catalytic converter then not the catalytic converter then oh wait it is. Such a hassle. No part available for who knows how long. He said he’d reverse the deal. Then he refused to honor his word. This guy is everything people hate about car dealerships. If you’re desperate enough to buy a car from him get a pre purchase inspection from the dealership. After a month of being jerked around (being without a car, in and out of the shop, asking for rides, even walking) I sold my lemon to car max and took a loss. I’m now in a car payment but at least I trust the dealership and the car. I will never do business with Ralph MacDougal again. Check his references on Yelp and other places. I’m not the only one.
-
October 2023 by Dee H.
Where's to begin with this? First is I want my one star back. Worst car buying experience ever. I bought a lemon car here. A 2019 Kia Forte. Promises to fix and repair led to deeper and deeper issues with the car. Promises of putting me in another car or giving me my money back all lies. He did not follow the lemon law at all. I never got offered a loaner or help with a rental when the car was in and out of the shop for days at a time. THIS WENT ON FOR 31 DAYS!!! He was stretching out the warranty. Ralph is everything people hate about buying a car and about used car dealerships. He is said to have an A rating and good reputation in town but I can't be the only person he's treated this way. So I felt the need to write a review and I usually don't as I support small business but this guy is a liar, a sleaze ball, and breaks the law. He hides under "I will fix it" and is real good at talking you in circles. But there is no part available as it's on back order for months if not up to a year I was told by the Kia dealership. He told me the car is safe to drive with the check engine light on (even AFTER it started blinking) and the Kia dealership told me it's not but wouldn't put that in writing as "Coastal is the customer" even though it's my car. I missed work, unpaid, had to borrow friends cars, get rides, and even walk and I SAVED AND BOUGHT A CAR! He did nothing for me. I will never buy a car from him ever again and strongly suggest to everyone you have a mechanic off grounds inspect anything you buy from him. As the day I picked up my car the check engine light went on within less than 24 hours AND it passed emissions?! That should never have happened. I got taken advantage of with my lack of knowledge (being a widow and woman didn't help either). I'd never recommend this place to anyone. I sold the car and took a loss because the stress was too much and I knew even if everything was really fixed, I'd never trust that car and I'd never trust Ralph MacDougall. Be warned Buzzards Bay!
-
June 2023 by Kathy G
I would definitely recommend this business for your car repairs or used car sales needs. Was visiting relatives in Buzzards bay when I experienced some car trouble. Luckily was just a bad battery and they completed the job same day! I know I lucked out, but price was very reasonable and found the owners very friendly and trustworthy. Thank you again for making my day!
-
May 2023 by RECONDO VARGAS
ONE OF THE BEST PLACES TO HAVE YOUR CAR OR YOUR TRUCK WORKED ON CAPE. ALSO BEST PLACE TO GET YOUR CAR STICKER. THIS PLACE WON'T LIE TO YOU AND TELL YOU IF ANYTHING IS WRONG OR NEEDS TO BE FIXED. ASK FOR TONY
-
February 2023 by Richard Orluk
Eventhough we got a rejection sticker they directed in the right direction to get rid of this junk box.
-
December 2022 by Claire Livefreeordie
The staff very helpful & inspected car...will be back for sure!
-
November 2021 by Lisa Pachico
Great service, very friendly staff. Very happy I found them!!!
-
September 2021 by Ann Candrilli
Wonderful experience purchasing a preowned vehicle. Great to deal with very helpful friendly people.
-
February 2021 by Mary Matson
Some times depends who I get
-
December 2020 by jon Parker
Nice people
-
October 2020 by John Coughlan
They do a Great Job, always do.
-
March 2020 by Deb Walsh
Great always nice ,got my new sticker
-
March 2020 by Richard Davenport
Great. Help. Good. Cars
-
February 2020 by Dexman namxeD
Went in for an inspection, and was out in 30 minutes !!