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August 2023
Used Zipcar a few times in 2018 and then cancelled when I got my own car. However, they CONTINUE TO CHARGE ME A FEE every year and somehow have my bank account information although I have NOT AUTHORIZED IT and I cancelled with them YEARS AGO. DISHONEST BUSINESS & STEALING CONSUMER MONEY
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August 2023
Very convenient. I am loving the new fleet of cars. Not happy about the increased rates but Alas it's a great service
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January 2023
I never experienced such horrible service, I got a very dirty car, I've called the support and they offered me 30 mins credit ($7). He was very rude, actually after driving the car I noticed that it is missing some plastica