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April 2024 by FOX5KIZZY
Employee Great job on receiving and unloading and packing hell of a job yesterday, Kev thank showing better ways to use the Forklift
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April 2024 by Dawa Tamang
This worst place can’t back
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March 2024 by Andrew H.
For Truckers ????‼️‼️:
Overnight Parking: yes
Restrooms: Not sure
Unload: 1hr (at night)
Forklift is an office
No lumper
Go there at night 2am -5am - won’t have any problems
Get in:
- i-90 E
- take exit 135 inside tunnel
- go straight to Haul rd
- Right at Pumphouse Rd
- Left Summer Street
- Right Pappas Way
- Entrance on the right side between buildings, no any signs
Get out:
- Same way from parking lot
- left on Pappas Way
- Left on Summer Street
- Right on Pumphouse Rd
- Left on Haul Rd and keep right
- At lights on Haule Rd keep RIGHT to I-90W (No signs on tunnel), left lane I-90E, Right I-90W
Google maps gives good directions. Garmin - doesn’t.
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February 2024 by BCG Media
Plenty of products for home and office. Prices and service are some of the best.
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February 2024 by Thereald0t 1
Great Experience. Start at 12:30am. I got unloaded before my app. the following day. Fast & Professional. Thanks Guys, also I stayed overnight. Can't ask for anything more. Thanks again ???
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February 2024 by Loretta W.
NEGATIVE STARS - This company is the absolute worst to deal with. Ordered an in-stock item on the 3rd. 10 days later, still no tracking info. Make at least a dozen calls. Then all of a sudden it shows up delivered on their dashboard. Where? 'cause I didn't get it. Make more phone calls and I;m told, the driver has up to 3 days to deliver your item once it is loaded on their truck WHAAAAAAAAAAAAAAAAT????????? Cancel the order and get a credit but they only credit the item amount, not the delivery fee, which by the way is $10. Have to make MORE phone calls. Get the whole amount credited. Item shows up on my porch on the 21st. Now I have to make MORE phone calls to get it picked up - What a nightmare - Don't bother dealing with this company and save yourself the time and trouble
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October 2023 by Jemaine Gordon
Not sure what all the bad reviews are for. Had a 9pm appt got here at 7:50 and was done 8:30. Maybe i got lucky because I came at night.
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October 2023 by Charles Evans
1 guy says they start receiving at 11 and another guy says come back at 1. The warehouse has rats, they had a bunch of bags of Doritos in the trash with holes in the bags from rats. Absolutely the worst place ive ever been to in 12 years of driving
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July 2023 by Lou R.
Well, I should have done just one more step before I called this company to order a toner. Had I looked up their YELP ratings, I would have never made that call.It began almost "8" weeks ago as I scoured the internet trying to find a specific toner for my fax machine. I finally came across this "company", made a call, let the lady know what I was in need of and she said she could help. She told me that they could get it and I would have it in 3-4 days. GREAT I thought. Ok, so I paid for it....tick tock ..tick tock ..tic tock. 2 "WEEKS" go by, I make a call and another RUDE worker tells me that is another 2 "WEEKS". They made up all the excuses in the world and said "if you don't like it, I can cancel your order right now" (almost 5 weeks waiting now). I was trapped in time so I believed it would get here by the "15th" of July. Well, as you can guess, but the 17th, I called again and they said they had sent me an email telling me that they "canceled my order because they couldn't get my product" (this after I had already paid them for it). Now it was almost "8" weeks waiting for that. Needless to say, not only was I not happy, I was FRK'N PISSED OFF!!!!!This is the worst, pathetic, irresponsible so called "company" I have ever dealt with in 35 years of owning a business. I would AVOID this company at ALL costs!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! If YELP would allow businesses a ZERO, I would have done that!!!!!!!!!!
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June 2023 by F M
Hard-working Overnight staff.... I was in and out in about an hour
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June 2023 by Gage Bjork
Bad location
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June 2023 by Josh PZ
Yeah summer st sucks to tight for longer petes just swing wide you'll make it my appt was for 10am showed up at 8:30am i was out at 9:15am it wasn't bad considering all the bad reviews of the place it was good for me receiving office is by door 30 unloaded there i guess u can overnight there lots of parking just call them to be sure
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June 2023 by Code of C.
WB Mason is one of our contracted vendors and they are horrible. They lack basic customer service and their lack of responsiveness and care is astounding. They have made so many mistakes during fulfillment and posting transactions the whole organization is fed up with this incompetent vendor. Avoid this company at all cost.
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April 2023 by Harvey S.
The absolute worst company!! Customer service & communication don't exist. Constant issues between communication with customer service and their warehouse(s). Website will list an item in stock & available for 1 day shipping. Warehouse never ships the item out. Constantly haveing to call & retrace the steps, and then reorder the item only to not ship. Billed us twice for a damaged item. Warehouse never followed through with their return of the defective item, even after 60 days. I was transferred to 4 different people in "accounts receivable" none of which could give me an accurate answer. Save your money & shop elsewhere.
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March 2023 by Anderson Tavarez
Was in and out within 1hr. Warehouse located inside a big parking lot with lots of cars so be mindful, the earlier you arrive the more changes you have to get plenty of place to maneuver. Entrance on pappasway off I-90 exit 135 through the tunnel. Appt was at 7:30am, arrived by 6:30 out by 7:20. Not sure about overnight parking and there is barely any near truck stops.
