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10AM - 4:30PM
429 Washington St, Boston
Watches
“Ive bought and traded many , many watches from and with Joshua and his excellent crew and have been to the store in Boston. There is no better place on earth to buy or trade your watch. They are honest, knowledgeable, and will always go above AND BEYOND to make things perfect. Better than any other dealer large or small around.”
“Came here because I liked the pink face seikos. Nina and Garett were both super informative and friendly telling me all about the different materials and history behind the company and ultimately helped me buy my first watch. Thank you both!”
“Incredibly caring and honest people. I had wanted to upgrade my diamond ring for my 10 year anniversary. I even said what if I bought a lab diamond instead and Michael said do not do that! Do not get rid of your natural diamond even though I make more margin on lab diamonds because they are so cheap for me to buy in comparison to naturals. Michael told me to keep the diamond because it was blessed at my wedding and sentimental to my husband, and instead he would create the setting of the diamond I wanted which was oval instead of round. Michael was incredible and the ring is stunning!!! He worked so hard in making sure I’d love the ring. This family is incredible.”
“Would like to thank Michael and staff for always treating me like family. When I'm doing business with Michael and staff I'm amongst friends. I've known Michael and Brandy for years and I've always received gold star customer service. I can't thank you enough for getting me into the new Rolex Explorer . I'm beyond elated with this new watch.”
“Joseph Gann Jewelers is the best. We have worked with Matt Gann since 2010 on 4 rings: An heirloom blue sapphire and a ruby that were each set into pre-existing settings and (a decade later) a tourmaline and white sapphire that were set into custom mounts. Each of these rings is beautiful and the finished product suits each stone perfectly. I cannot say enough wonderful things about working with Matt Gann: He is the epitome of trust and courtesy; we have never felt rushed through the selection process; and when we brought in less conventional gemstones for setting (a huge tourmaline and a white/blue-gray sapphire) there was a great feeling of collaboration and mutual respect. Without needing to say much, Matt understood our vision as well as each gemstone's unique properties. In other words, he allowed/allows everyone to shine! I receive tons of compliments on my tourmaline ring (from 2021) The setting had to be designed and made from scratch to accommodate the stone. The result is stunning. The design is Joseph Gann, and it's perfect! Don’t be afraid to go custom! It’s worth it! When we picked up our most recent collaboration earlier this month (a white sapphire ring in an art-deco style) I was overwhelmed with joy…it was gorgeous and much more opulent than I expected for a simple setting (hard to capture in photos). I wear all four rings from Joseph Gann on regular ‘rotation’ and with each one so different from the other, it’s hard to believe that they come from the same jeweler. However, there is one thing common to them all: Outstanding Quality. We are so pleased to have Joseph Gann as our jeweler and look forward to working with Matt Gann again in the near future.”
“My Apple Watch’s screen came off and where the Apple Store said I’d have to buy a new one I got it fixed here for $15 and in 30 minutes! I’ve gotten watch batteries changed here before as well and have had great experiences!”
“I met with Alan to sell some old unwanted jewelry. He was very professional and knowledgeable. I was pleasantly surprised that he gave me a very good price for my unwanted pieces. There was absolutely no nickel and diming which was great.”
“extremely good experience, they go the extra mile to make sure every customer feels welcome, informed about the brand, and leaves satisfied. Mathew Moser, the store manager gave me a great experience and I will be back soon. 10/10 recommend”
10:30AM - 4PM
403 W First St, Boston
Watches
“I have been here twice and not only is the service impeccable but the prices are also reasonable! Each time I’ve gone in, the owner is so kind and works so quickly! If you ever need jewelry fixed, this is the place to go!”
“What a pleasant and welcoming experience I had at the AP boutique in Boston! Christopher is the best. He took time to provide me information on the lines of watches, features, availability and the process. I even tried a few chronographs and their Code line. Extremely happy with my experience with this boutique and look forward to a purchase soon.”
10AM - 5PM
39 Newbury St, Boston
Watches
“I worked with Susan, who is definitely the most knowledgeable person I talked with on my watch search. Visited Shreve, Crump & Lo twice and purchased on my second visit.First visit, I shared a little about what I liked and had seen elsewhere. Susan brought out a variety of watches in multiple price ranges. This visit was so important as it helped me decide how much I was willing to spend. Susan also got to learn what I was looking for.In between my two visits, Susan texted me a video of a watch she thought I'd love. I scheduled an appointment to come back and in fact she had it spot on. This watch is/was perfect and I purchased it on my second visit! Still though, on my second visit, Susan was very patient as I tried on multiple watches.This was such a positive experience that I will be a lifelong customer.”
“10/10 recommend, Jared is amazing! We got our engagement ring here and it's absolutely perfect in every way. Their products are so unique and beautiful, service is always phenomenal. Can't wait to go back and get our wedding bands here!”
11AM - 6PM
24 Newbury St, Boston
Watches
“I’ve never bought a watch from this place but as I aspire to, I’ve visited the store a few times and was met with the most passionate and inspiring people. Excellent store!”
“DeScenza is a fine example of customer service with the family feel experience. With a great variety of ready to wear pieces and gift wear for any occasion! No other place I would trust!”
10AM - 3:30PM
333 Washington St #421B, Boston
Watches
“I would definitely rate my experience at Cambridge Jewelry a five. Jim was extremely helpful and answered all our questions, without hesitation. My fiance and I are extremely pleased with our purchase. We will be back for sure. I tell everyone I know, who is looking for jewelry, to go see Jim.”
“I went in to fix my gold chain after the clasp broke and Theodore fixed my chain in 5 minutes and it didn’t cost a thing! Nicest guy there is. Thank you Theodore!”
“Agreeing with folks that Yuri's prices are high, but he is prompt and professional. I've had a watch battery changed and a new strap installed (all within 5 mins). That's worth it for me for the location and speed.”
9AM - 5PM
20 Park Plaza, Boston
Watches
“Lux Bond & Green has been a part of my family's life since I was a boy growing up outside of Hartford, CT. It was our destination when we wanted a loved one to know just how special they were to us -- - engagement rings, wedding bands, wedding day pearls, diamond earrings for that special anniversary -- I always turned to Lux Bond for their help in finding the right gift. And nothing announced a present more elegantly, than a beautifully bow-wrapped box from Lux Bond & Green.We have always had quality experiences when working with the Lux Bond staff, but our past several experiences with Karen Blum have set a new standard in customer relationships, not just at Lux Bond, but for all fine retailers. Her enthusiastic and tireless support is unmatchable, and she offers her experienced advice in such a warm and graceful manner that one believe's they are working with a dear friend. I thank the owners of Lux Bond for employing a concierge jeweler that truly understands the meaning of "concierge service" and provides it at the highest level. She not only represents Lux Bond brilliantly, but her partnership with her customers is remarkable. Thank you, Karen for another extraordinary experience -- my wife is in love with her ring -- months in creation, you delivered perfection. Thank you again, and cheers to you for all your help.”
“TLDR: Cheryl at DY in Back Bay is amazing and a great example of someone who is willing to go above and beyond to ensure a great shopping experience!I was searching for a unique wedding band after shopping around at local stores. Prior to this experience, I had never shopped at DY but, feeling like I had run out of options, I decided to stop by. Immediately, I was warmly greeted by Cheryl who spent the first minute or so chatting with me about my preferred styles/metal type. She was welcoming and so easy to talk to! She showed me an array of bands. Unfortunately, at the end of the appointment, I didn’t find a ring that I absolutely loved. However, upon browsing the website when I got home, I saw a band that was a non-traditional wedding band— I immediately texted Cheryl asking if the store had it in my size so that I could try it on. I was so surprised when she immediately responded (despite it being after work-hours)! She let me know that while she wouldn’t be in for work the next day, her colleagues could assist me and that she would ask to have the ring set aside. Sure enough, her coworkers Kendall and Lauren were there to assist me the next day. After falling in love with the ring, my fiancé and I paid a visit to the store together to buy the ring. We couldn’t be happier with Cheryl, the staff at DY, and Lauren (the store manager). We are grateful for their help and will be returning customers in the future!!!”
“Billy is the jeweler on the south shore!! He’s a man of his word his craftsmanship is impeccable and his prices beat all the competitions.. If you need anything jewelry wise I recommend this man!!”
10AM - 6PM
14 Newbury St, Boston
Watches
“We love the Bvlgari Boston location, all the staff are attentive and friendly. I love to visit the store.Tiya and her staff have helped me create a perfect collection of pieces for both day and night, and I couldn't be happier with all my Bulgari purchases. My husband is so happy with his Octo Finissimo Perpetual Calendar watch which is a really spectacular time piece. Bvlgari pieces are really something else. Beautiful and extraordinary.Thank you Tiya and all at Bvlgari Boston.”
“really like that brand and its story behind. interesting to see how they entered other markets than watches (e.g., bikes, leather, etc.). however, would like to see more mechanical watches (even with ETA or Sellita movements). and, yes, staff at their BOS store was really friendly and helpful:-)”
11AM - 6PM
28 Newbury St, Boston
Watches
“I had a wonderful experience purchasing a beautiful Cartier Santos at the store today , thanks to the associate, Lindsay. Her product knowledge, patience, and ability to match my needs with the perfect watch were exceptional.Best,Dary”
“Sanaz was amazing start to finish. She is exceptionally knowledgeable and professional. She delivered a truly differentiated experience. I would recommend her unequivocally to anyone considering a luxury watch purchase.”
11AM - 7PM
100 Huntington Ave, Boston
Watches
“Angel Hall is an amazing professional. She is a true pleasure to work with. My purchase of a wallet and phone case were seamless. I could have paid 15 dollars less if I purchased on line but I would pay a lot more to work with Angel personally. She shipped the pieces out immediately to my work and I couldn’t be happier. I plan to buy a lot more Mont Blanc products from angel hall moving forward ?”
11AM - 8PM
Prudential Tower, 800 Boylston St, Boston
Watches
“My experience at this location was nothing short of perfect. I worked with a young lady, Taneajah, who was pleasant and non-pressured in the search for the perfect ring. Once finished,.she not only educated us about the Boston metro system but walked us to the platform (across the mall) and explained each stop. She then, to my shock, bought my ticket for me! What a consummate professional! I easily made it back to my destination with a beautiful Swarovski ring!”
10AM - 6PM
5 Newbury St, Boston
Watches
“I want to give a special thanks to Janice at Tiffany's in Newbury, Boston, for helping me select the perfect engagement ring for my now-fiancée. She took all the time necessary to go through the settings and gems that best matched my needs, and explained clearly the nuances of diamonds, which I had no idea about coming in. Also, since we live abroad, Tiffany's was a good option because we can go to any store around the world if we have a problem with the ring.”
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“Could not recommend EB Horn Jewelers enough ! I was in urgent need of a ring resize and they were incredibly helpful and kind. High quality and efficient service in a lovely and supportive atmosphere - a huge thank you to everyone there!”