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August 2024 by Aurelio Whittaker, Sr.
Need more workers on hand
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April 2024 by Jonathan Norena
This Walgreens location often closes an hour earlier then it states in the website and on the store sign itself. That security guard wouldn't let me come in just to use the atm when there was 5 minutes left till 9pm. Although according to the website it closes at 10! Weird
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February 2024 by tara jain
Please create a working phone line for doctors and other providers to reach the pharmacists. Waited for 45 minutes and then was hung up on before reaching anyone.
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January 2024 by Kalejaye Akintoba
Clean store, the staff are not too friendly or helpful, but the cashiers are an exception. The cashiers are usually nice. The store can be cluttered, making finding items difficult sometimes.
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January 2024 by Sandra Perryman
The worst store in all of Massachusetts the manager that worked on Christmas Day was the Nastiest Man ever perfect example of why people come back there to harm someone ? very aggressive not a great look for the store
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December 2023 by Latisha Moses
I've been going to this location for years and since the pandemic it has gone to sh*ts! They never have any prescriptions I or my family needs. It takes days to fill or I have to move the script to another location. It's really annoying especially when it's something that is painful like conjunctivitis or pain after surgery
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November 2023 by deshamir williams
Last Saturday in the morning I brought in a prescription. I even showed them my insurance card. I was told that the medication was delayed because they didn’t have it. OK that’s fine. Great. A week later this Friday night I called they said oh we have it but they don’t have my insurance card, now I gave them my insurance card on Saturday prior and no one thought to call or call the insurance company to get the correct Card. So then I ended up coming into the store. They couldn’t key it in figure it out, but they told me to call my insurance company. Why couldn’t they have called? You know because the insurance company can tell you what to key in themselves. So I called the insurance company and I was like OK I will pick it up Sunday. When I call to give them my insurance information again oh we are getting an error. Call your insurance company on Monday because they’re closed. My insurance company was not closed. Again, Why didn’t they call them to help me with this issue? I know they’re lazy back home I wouldn’t have had this issue. They call insurances and figure it out. Then he proceeded to tell me that they gave my sons medication to someone else. Now they say I needed my insurance so they can re-order it. So I called my insurance company yet again and Walgreens called me back. Now, with my insurance on three-way on this call, Walgreens now tells Me that they can’t process my prescriptions because it’s for a controlled substance from Tennessee. So you mean to tell me they didn’t inform me this a week ago My time wasted. I wish I can do a review on Boston and their stupid medical laws in general. There should be no reason when a doctor from any state prescribes a medication a patient can’t get it. This could of been a life threatening situation.
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October 2023 by Shantel Reid
Came to Walgreens for tissue and they have the door locked and it’s only 10:30. They are choosing who to let in and it’s crazy either stay open the times listed or close early
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October 2023 by Avi
Don't even waste your time coming here. Also, if you're a senior citizen that needs their meds mailed to them, this spot cannot help you. Their machine doesn't work, so whatever method of payment you use for that won't go through on their system.
Close this place down and put something totally different there. I'm highly disappointed!
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September 2023 by Jessica B
The older lady that works there in the morning is the only good thing about this store. Aside from the occasional sales and paper goods. This store is trash.
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September 2023 by Avian P
Don't even waste your time coming here. Also, if you're a senior citizen that needs their meds mailed to them, this spot cannot help you. Their machine doesn't work, so whatever method of payment you use for that won't go through on their system.Close this place down and put something totally different there. I'm highly disappointed!
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July 2023 by Quintin Collins
The aisles are always cluttered with tubs of merchandise. The pharmacy never has an order ready on time. When you tell them that they called you to say it's ready, they look at you dumbfounded. After waited 30 minutes when they said it would take 15 to get my refill, an employee (who wasn't there at first) asked me why I was waiting. She then had to chide the pharmacist for not giving me my refill that was ready 25 minutes prior. After this final experience, I chose to go to another Walgreens for my medication.
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July 2023 by Cesar Lima
Was in Dedham, MA working and I needed to make a stop for some milk & print 4 Documents and Boston was the only location open at night. It says it’s open until 11pm and I got there at 10:45pm and they said they were closed and did not let me in. Fix your hours. Time wasted after work and I have to drive back to NH. Would have been in and out in 4min..
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June 2023 by Chanele Gordon
Awful and needs new management..store is constantly closing earlier than what the sign an online hours say.. Unprofessional people working here makes no senseThis location needs a new manager immediately very sad
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May 2023 by Zhongda Li
No public restroom and manager refused small kid to use employee restroom.
