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December 2023 by Monique Y.
Employees do their best though there are times they are overwhelmed when there are a lot of customers. Store feels dingy; better lighting? Closest pharmacy to me so i go fairly often but if i had a choice would go elsewhere.
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November 2023 by Erin L.
I had an extremely hard time finding a pharmacy with my medication in stock. I called 9 Walgreens and 2 Stop and Shops and 3 price choppers before I called this pharmacy and they had it! I spoke with Danthi who was so kind and helpful. She expedited my medication because I was late to a doctors office (to receive the injection I was picking up) and was able to pick up my medication so fast. Thank you Danthi!
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October 2023 by Patricia O.
The pharmacist at Walgreens in South Boston are so rude and especially rude to senior citizens. Try to talk over me and would not even listen to me. I will report her ass all over Walgreens website as well. But they should not be treating South Boston, citizens, specifically seniors The way they are. Have some respect!
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October 2023 by Allie L.
I should have looked up reviews before coming to this place. Went here to get my flu vaccine & Covid booster(only reason I went there is because they actually had a Pfizer shot). They were under staffed - which, I get. It happens, but the pharmacist(Hope) shouldn't be interacting with the general public. Not to mention, communication isn't their strong suit. Snaps at customers, and neglects to inform them of anything until the last minute. If a line is closed, put up a sign. I get you're probably bogged down, and we're all allowed a bad day - but if you're customer facing, you can't be like that. Btw the store was gross, and looked old and dirty.
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May 2023 by Mo Rosen
*NO PASSPORT PHOTO SERVICE HERE CURRENTLY*Very friendly and helpful staff. Thank you!
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April 2023 by McDaniel H.
April 2023: 3: Overall, I would be hesitant to recommend this location.I located the store by accident while out walking around to check out the area while visiting the hospital nearby the store. There is street parking available at the meters. The frontage is under renovation and covered from the front view. The store appeared clean and orderly upon entry. There is an ATM near the doorway and a uniformed peace officer working at the entrance. The store seemed of decent size for a city type location. There were a variety of national products available for purchase. There were several workers I noticed in the store. It seems that there was an issue with management and work assignments.At the time of my visit, a store worker was having issues with the management. He voiced his displeasure at being put on hold before collecting his requested items. He started yelling in the store with customers watching because he was being ignored by management instead of being helped and moved on his way out of the store. This show lasted for over 20 minutes as I waited for my service to be completed.I wanted a few items that were in the store but noted that all of the desired items were damaged. I asked if the store would discount them if I purchased them anyway. No discount, was the answer from management. Hmmm, then why is the store selling damaged goods in the first place? I was on foot walking and I needed the items. I had to settle for the full price of the damaged items.I noted that there was a FedEx desk up for use at the store cashier areas. I also noted an ATM machine as well.Photo Center: 4: I was impressed with the quality of the photos I was able to get at this location. I was not impressed with the fact that when ordering online to pickup the same day in the store, no pictures were ready because the worker didn't check to see if something had come in for same day service. I arrived a few hours later to the store and still had to wait in the check out line only to be told the photos aren't ready yet because we didn't print them. The worker I was being helped by the first time, was competent and capable in completing the job. The following two days, I found that the male workers were not as capable. The process was explained to me and I was able to order the needed products while waiting in store on the first occasion.
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April 2023 by Adam M.
I would give this place zero stars if possible. The manager, Janine (not sure if this is accurate spelling), refused to honor a valid coupon advertised under the product. She had me download an app to get the coupon then when I did and it still didn't work she told me it was for online only when it clearly says otherwise on the coupon and in the fine print. Then she would not stop interrupting me when I tried to explain the issue and resolve it. She clearly does not care. Wait times at the pharmacy are extremely long. Save yourself the trouble and go somewhere else.
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April 2023 by LA BRONKA MUSICAL
(Translated by Google) A unique experience(Original)Una experiencia única
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November 2022 by Dee Camara
How is it that every walgreens store that I go to I Fall River the rest room is out of order and has been since covid started you all some people are sick or have some kind of health issue going I was I a store yesterday for about one house shopping and no working restrooms
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September 2022 by Elizabeth P.
Trying to get status of prescription - called middle of the day. Been on hold for 40 minutes. I dont understand how this is okay.
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September 2022 by David D.
I really did not think this pharmacy could stoop any lower, but it has truly gone to the dogs in the last few weeks. Over the last two weeks, they have been randomly closed for an entire day without notice with my prescriptions filled but locked inside on multiple instances. Twice, the prescriptions were for controlled substances, which cannot be transferred, and I had go to without medication while waiting for whenever they deigned to reopen. Yesterday, I asked point-blank if they would be closed tomorrow, as I truly need my medications and was told that unequivocally they will be open. Today, once again, they are closed with my meds inside and am left with limited recourse. Thankfully my doctor was able to send my things to a different pharmacy today, but this has become the pattern with this store. I understand that the pharmacy workers are doing all they can and are likely short staffed, but this store has shown that it cannot perform basic pharmacy functions. Thanks to this pharmacy, I have had to go without essential mediation for multiple days in a row this month. This needs to fixed, ASAP
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September 2022 by Gilbert D.
Something needs to change here. The pharmacy and store pick and choose what hours they are open. I can understand being understaffed, etc., but it doesn't seem okay to not provide reasonable and consistent hours for people in this community to pick up their medications.I waited 2.5 weeks to fill a prescription at this location. I called my insurance, who informed me everything was fine on their end. They tried to call the pharmacy to sort things out themselves, but could not get through to any pharmacy staff. After weeks of troubleshooting, the pharmacy maybe(?) discovered the issue - the DOB they had on file was incorrect (in spite of them asking me to verify my DOB every time I went to try and pick up?). They told me it would be ready to pick up the following day. At this point I had already paid out of pocket for some of the meds, just so I was able to take them. To be 100% safe, I tried to call them to 100% verify that they had all the right info, and that it would in fact be ready to pickup the following day. I was on hold for 30 mins before they hung up on me. I arrived the following day, only to find a piece of paper on the door announcing that the pharmacy was closed all day. Now I am still without my prescription, and I have no idea if and when it will actually be ready. I should have sent the Rx elsewhere from the beginning, which I am sure to do now... but damn!As others have mentioned, lines at both the pharmacy and front counters can be very long. Pharmacy staff seem particularly overwhelmed and/or unable to do their jobs. I once saw a pharmacy employee tell someone waiting in line that they would be the last for the day, and then asked the CUSTOMER to tell anyone else behind them that they were the last in line. This was at 4 or 5 pm, well before their posted closing time. I've never had a problem with the staff, but I don't get it. The store itself is okay, though common household goods such as paper towels will be missing for weeks at a time. My simple story is one of many. It's almost funny how often you witness stuff like this here, but seriously, can this place get it together?
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September 2022 by Lena Owens
Works well and was super quick. Staff were really friendly here too!
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August 2022 by Amber Bost
Often!! !! !!
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June 2022 by Harvie Searcy
the only thing is they run out of stock too fast.
